Claimed

Dell India Complaints & Reviews

1.3
Last updated Apr 9, 2024
Complaints 3043
Resolved
773
Unresolved
2270
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
161
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
supratik9
from Siliguri, West Bengal
Report
Copy

Subject: contact to me soon to solve my dell vastro 1510 laptop issue

Address:Darjeeling, West Bengal, 734006

Subject: contact to me soon to solve my dell vastro 1510 laptop issue

Details of my laptop:
Owner name: supratik saha
Service tag: f2123bs
Express service code: [protected]
Laptop: dell vastro 1510, intel core 2 duo, n series – purchased from bangalore dell company office, outer ring road at maq 2009

Issue: after connect adapter & switch on the power, power don’t come in my laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Chebrolu
from Mumbai, Maharashtra
Report
Copy

Touchpad not working properly and cursor not working

Address:400710

Hello team,

Iam using dell inspiron 15 3537 model
Service tag num:-[protected]

When i am trying to enter something on laptop screen unable to type anything.. Because continuously * symbol coming and also at that time cursor not moving up to restart the screen, after some seconds iam facing same problem.
I have updated mouse, keypad, i input drivers, please assist me on this.
If any software...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikas@06
from Gurgaon, Haryana
Report
Copy

Laptop motherboard repairs

Address:121002

I had purchased dell laptop (Service code hfy5qx1) inspiron 3537, i5 series on[protected].
Mother board mb of this laptop has developed some problem and needs to be repaired. On enquiring with toll free and walkin repair centres of dell they have informed that mb will cost rs 14000 and will not be new, it will be refurbished with 3 month warranttee.

Now issue is that if i put rs 14000 on mb as it is repaired what is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ctpc
from Noida, Uttar Pradesh
Report
Copy

About not respond good from your customer service.

Address:Lucknow, Uttar Pradesh, 226001
Website:www.dell.co.in

I bought a dell inspiron 3147 laptop (Sevice tag no.- 1gmy812) with windows 8.1, know i want to upgrade into windows 10 but it shows your windows not activated & this is from wheni bought this laptop. Then i call your customer support its says that its charge is 1225/- & then i go to customer care and they also said one time non refundable charges 1364/- is applicable on it. This is not good service from dell....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thane, Maharashtra, 400606
Website:www.consumercomplaints.in/new_complaint

Sir i had purchased my laptop in may 2016 service tag no.H620K72 and after 2 days o[censored]sage it had motherboard problem as told to me by dell customer care, the laptop was not starting even after pressing the power key. So i opt for product replacement and they provided me the faulty piece that too after 25 days in product replacement and has the problem of wifi. The service tag no. Of the new product they provided me in replacement is DQTDFC2....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paee
from Delhi, Delhi
Report
Copy

Worse after sales customer service of any company

Website:www.dell.com

It seems the dell zombies are back in india. After going through the dell phone maze and reaching dell technical support. Their zombie's attitude was amazing and pathetic. We were under impression that after the dell buyback the customer service would be at par with apple but sorry to say that it has gone worse. It also seems that customer service in india would take another century before even reaching what singapore has to offers. Wasted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K. Sarat Bushan
from Virarajendrapet, Karnataka
Report
Copy

Laptop warranty and service

Address:Bangalore, Karnataka, 535002
Website:Dell

Hi

The laptop inspiron i purchased from dell in 2014 in usa. Laptop did not power on suddenly from march 2016. I called technical support of dell. They asked me to check ram and battery. I said i cannot do it. So they asked me to first transfer the laptop registration to india and then visit the nearby service centre. They said tag transfer will take 8 to 10 days. It took 33 days. The neraby service centre (I am based in vizianagaram)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shvan
Report
Copy

Lies

Address:Jaipur, Rajasthan, 302017
Website:www.dell.com(india)

I have buy a dell inspiron15r5521 laptop I have received it with intel corei3 3rd generation 1.9ghz processor and with no os quick fix kit but when I visit official website of dell it shows that my laptop has 4th generation core i3 processor and after visiting I noticed that I have paid for my original configuration I have make many calls to customer care but no action was taken from their side....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
christy peter
from Warangal, Telangana
Report
Copy

Dell venue tab . software corrupted

Address:603102

The venue tab is not working... its hanged.. we purchased it in the aees society in kalpakkam. when asked no proper response. it worked only for about 3 month.
its not at all opening. showing as if no battery, always switched off, but ts glowng at intervals.
the details of it are...
mn3740
sn1zx6222

purchase date. 27.07.15
got from atomic energy employees cunsumers co operative stores...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeevjswl
Report
Copy

Dell inspiron 15R 5521

Address:Patna, Bihar, 801503

I bought this Laptop on 16th June 2015. I have power issue in my laptop.
My laptop is not starting due to which I call Dell Toll free customer care number [protected] in the month of May 2016. They told me that you laptop is out of warranty but according to my bill, my laptop is in warrant period. Then I contacted my dealer 20 days ago and told all this problem but they didn't help me.
My express service code number of my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RC Meena
from Mankapur, Uttar Pradesh
Report
Copy

Not replacing of adapter/charger of dell inspiron 5558 by the dealer

Address:322202

A dell inspiron 5558 was purchased on 24.12.2015 from m/s. R. S. Computers & systems tonk phatak, jaipur vide invoice no.241 & mobile no. [protected] now the adapter of laptop is not working and i have contacted to the dealer for replacing of adapter but the dealer refused to change the same.
We have contacted several time to the dealer and dell company support also. Our important work related to laptop are held up please get it replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bilaspur, Chhattisgarh, 495001

My dell laptop is suddenly not able to working. I don't know what's reason but my leptop can't start.
Every time when i try to on it sounded bling bling bling 3-4 times then no response. I try to cal dell customer care no. 24x7 which shows in internet. [protected], [protected], [protected], [protected], [protected],
But all the no. Last line said ourservices where off in after 6pm. Try to contact 9am to 6pm.
This is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Anish
from Noida, Uttar Pradesh
Report
Copy

Dell Laptop Inspiron 7548

Address:Ghaziabad, Uttar Pradesh, 201002

I purchases as Dell Laptop -Inspiron 7548 with International warranty on the 22 Aug 2015 for my son Sahej Aggarwal.
The service tag of the invoice & laptop is - 7RBRJ42
The hard disc of the laptop crashed on Thursday 26 May 2016 in Canterbury, UK.
When we contacted the Dell service center there:
1. Firstly they did not recognize the service tag, and only did so after getting a copy of the invoice.
WHY?br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rameshhhh
from Hole Narsipur, Karnataka
Report
Copy

Laptop hanging problem

Address:Allahabad, Uttar Pradesh, 211003
Website:www.dell.com

It is hanging since i bought it. whenever i phone it takes off my one hour time atleast during your online repairing. so i pull out the battery and refix it to start my laptop after hanging. I requested your people to return back my laptop and give me another laptop of successful model which do not have hanging problem. there must be some manufacturing defect which cannot be sorted out. |Because three times your engineers repaired over phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit sureshrao nagare
from Pune, Maharashtra
Report
Copy

Dell inspiron 15-3542 laptop complaint regarding sudden shutdown without warning

Address:411008
Website:DELL Inspiron 15-3542 laptop complaint

Dear sir,
I, preeti jain purchased dell inspiron 15-3542 laptop from world of laptops adderess: shop no. 14/15, nr. Tilak hotel,, indira chambers, lokmanya bal gangadhar tilak rd, sadashiv peth, pune, maharashtra 411030 (Phone: [protected]). This owner has issued 3 years service warranty in sys-tech computers. I am facing sudden shutdown without warning problem with this laptop.In this regard, i went two times to the same supplier...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumitha Sudevan
from Delhi, Delhi
Report
Copy

Over priced dell adapter from a dell store

Address:411027
Website:Dell

I bought a dell adapter from dell store in pimple saudagar, pune. It is a 65 w adapter for my dell laptop n4010, they charged me 1400 for it. But on checking on your site i found its cost is 790. It is just an adapter with no power cable too. Its no. Is cn-06tm1c[protected]h-5095-a04. On contacting them again and questioning about the price difference they said that they provided a warranty of 1 year whereas dell provides only for 3 months....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kempegowda
from Bengaluru, Karnataka
Report
Copy

Recent purchase of dell server

Address:560040

Hi,

Recently we have order dell power edge t430 server from dell and they have delivered the product from third party vendor.

But we have received the faulty server and dell sales people are misguide us and not ready replace the server.

Order num: pi006/msipl/2015-16
Sale account manager: tahera kapadia
Vendor name: 3in solutions

Regards
Kempegowda...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jackspades
from Belgaum, Karnataka
Report
Copy

Dell Inspiron 15 - Retailer conned me out of warranty

Address:Kolkata, West Bengal, 700029
Website:www.dell.com

I bought a Dell Inspiron 15 from an authorised Dell retailer on 29 July 2015. Aspire Communications (Kolkata). 10 months later when the machine is not working, the service centre is saying that the machine is out of warranty. I am told that this is because the retailer sold an European machine and did not update the warranty date.

Right now the Dell retailer (Aspire Communications) has closed shop and Dell operation processes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
namaninindia
from Delhi, Delhi
Report
Copy

Dell inspiron 7537 defective product and horrible service

Address:Jaipur, Rajasthan, 302019

Sir, i have submitted my laptop to your authorized service center on 29th of April and still i have not got the product back.
according to the service center that have told me that my laptop's screen have been replaced 3 times but all the 3 times my screen was defective and they have replaced the mother board also 2 times, and are still not able to find a working screen for my laptop,

I have visited the service center...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nia paul
from Paravur, Kerala
Report
Copy

Laptop complaint no post

Address:Thiruvananthapuram, Kerala, 695581
Website:Dell

Dell ins 3421, s/n : 2yplkw1, no post, w/o battery
This is the second time getting complaint for motherboard. Already motherboard is replace for the same issue when the laptop was it weren't period. It has been only 1.5 years since new mother board is replaced.. Again mother board complaint. Need compensation for this. I cannot replace mother board once in a year of 15k ruppees...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy