Dell India Complaints & Reviews

I have a dell inspiron 5547 which has been damaged at the palm rest and bottom and i out of warranty i have paid all the amount required but damn i am not getting my laptop back it has been three damn months till date. Worst service center with minimal response and always procastinating things saying it will be done in this week.
The dell service center is located at begumpet, hyderabad.
I want my laptop issue resolved ASAP....

I have bought my Dell 5547 on 26th July 2015. My warranty is shown already to be over.
I have tried contacting the Dell customer care service who directed me to the retailer(Croma Mulund) to deal with the problems and ask them to forward the purchase details. Which was done by me and according to them they forwarded the details of my purchase on 3rd of June 2016. and i was told the details will be updated within a span of 15-20 days...

My laptop service tag dqtb932... I have purchased this on may 25th 2015.. The product was troubling mee with the problem of led screen... The led screen was changed on 25/11/2015 by the dell supporter during warranty period.. But again it has the problem of led screen.. Is that led screen chge by u works only for 6months and as new products u will give warranty for one year. So u have to replace with new led screen for me. U have given a...

Dear sir
I baught dell inspiron 3158 (Service tag no 5bfyb82) on 26/04/2016, after some time my laptop is having touch screen partially not working, i contacted dell they sent their engineer twotimes, chaneg some of parts but still my laptop touch screen is not working well, i asked dell to refund money or replace with new laptop but dell is refusing.
I m requesting you to help me to get refund....

I had purchased a laptop in june, 2013 and since then i am facing a lot of problems with the system. I have already got the laptop replaced once and even in the new laptop the hard drive is replaced twice. Again now my system has crashed because of the hard drive issue. I registered a complaint with the dell team on 17th june, 2016 but still now its not resolved. They are giving me the worst service possible on earth. I am facing a lot of...

I have purchased the above laptop from vijay sales, infiniti mall andheri on 14/06/2016. Yesterday ie 26/06/16 when i put the cd for my work the laptop started giving a peculiar sound and neither was the matter copied to the cd. I phoned vijay sales immediately and they told me not to come to their store as they have alot of customers and are not in a position to attend to me. They asked me to come today. When i went today they told me that...

The reason for buying a Dell laptop was purely its 'so-called' customer service. However, both the laptop and the service have been disappointing to say the least and unable to live up to the hype surrounding them.

More than a week back, the LCD screen of my Dell 7548 suddenly stopped functioning. After innumerable calls to the customer service (the IVR takes almost 20 min before one can speak to a technician and there is no...

To dell,

Sub: dissatisfaction wrt service request number –[protected]

I had contacted dell for an "adapter" issue that i was facing within a week to ten days of buying a new dell laptop inspiron. The personell advised me to upgrade the bios which i did via the link sent to me. But still the problem persisted. I was advised to get the part replaced with a 'refurbished' part which was a surprise for me since...

Hi, I have bought a Dell Inspiron 15 series (5558) laptop on 17 May 2016. On 21 Jun 2016, While I was opening the laptop the hinge of the screen had broken off and the screen started to separate from the back support. I called to the customer care ([protected]) and informed about the same. I inquired for the warranty status of my laptop and I learnt from the customer care that accidental damage would not be covered under warranty. However,...

I visited Dell Authorized Service Center in Pune managed by M/s Regenersis (India) Private Limited on 11th June 2016 for repairing of my laptop Dell Inspiron 1564.
The front end enginner Mr. Sameer Sorte asked me to make payment of Rs.1364 via credit card and told me I will receive payment receipt over email only.
After not receiving any receipt for 4 days, I called service center and they told me I will get receipt by evening,...

My desktop is not within warranty period. i want to avail paid service in my residence. The PC is dead. While putting main supply to PC on a yellow indication light appears. Put on switch is not working. My address: Dr P. Sahoo, C3/43 Kendriya Vihar, Janla PO, Bhubaneswar-752054, Odisha cotact no. [protected]
sahoo.[protected]@gmail.com
Pl inform whether I can get authorised service?...

We bought 15 laptops (Dell-latitude 3470) and all laptops are raising same problem while setting up the ubuntu which is pre loaded with the laptops - while setting up if giving error - installer crashed, please resolve this issue as soon as possible.

I am mentioning below the detail one of them

Model - latitude 3470

Service tag (S/n) - g9dkwb2

Express service code - [protected]...

Sir I have purchased dell machine from a dell exclusive showroom and today I call customer care mr Deepak gupta he told me and showed me rude behavior and he told me to get replaced heat sink but hence I bought this laptop only one month ago so I want to return this bad and faulty product. I m very disappointed with the service I have invested 80 thousand on this product. so I want to get back my money...

Dear team,

I purchased dell laptop on march 2016 and it has been very slow from day one onwards. When i called the customer care they tried with some trouble shooting which made my laptop a bit better. When i asked them i need much better performance they are saying the issue could be with os. As still my laptop is under warranty why should i pay the bugs again? If the os which was installed in my pc properly done i couldn't...

Dear sir,
Kindly inform to you i m the work user of dell optiplex 9020 having service tag 4bdfg32 which has been purchased for mppkvvcl jabalpur. My pc have network adapter related issue which have not resolved yet i have contacted many time but your executive routs my call many time and has disconnected many time kindly resolve this issue my pc is within warranty period...

Hi,
I purchased a Dell laptop -inspiron 15R this month (it has just been 15 days) and it seems that it has become the worst mistake so far.
First, it's webcam was not work fine and the laptop had to be replaced.
Then after a few days, the Ethernet port wouldnt work and I had to give it to the service center again for fixing.
Now, after all this, the laptop is not opening . I went to the service center and now...

I purchased dell laptop and within 2 month its power button gone inside, i have raised complaint to dell service center before oct 2015(laptop purchase date aug 2015). that time they have given excuse that they don't have power button in stock. once they ll get in stock they ll contact me for repairing, till now they haven't contacted me back, i have raised complaints 3 to 4 times. worst service after sell and product too.
i have raised...

I was meet wilt an scooter accident on this day and my laptop was fall down on the road
And damage, my laptop is covered under accidental cover scheme ant they are demanding 7000 rupees from me
Dear deeksha,

Svc tag: dwqhm52

This is in reference to the discussion you had with dell hardware support

Mentioned below are the offers (Inclusive of taxes):


Inspiron...

Hie, this is prashanth. Actually before two months my laptop screen has been damaged, i took it to the dell store(chemit) in mehdipatnam(hyderabad).
It had been replaced with the new screen charged rs 4000/- and given the warrenty for three months, screen has damaged again and again i took it to the same store, but the person arguing with me that it was my fault. Beacuse of his rude behaviour, i just came back with out screen replacement....

I have purchased a cpu model no cn-0657pn[protected]f-0rfb from hi tech computers suncity building shop no-4 pen khopoli road pen raigad vide bill no 049 dated 03/08/2015.
Since fifteen days one white line is coming on the monitor while being in operations.
Two persons from hi-tech computers had visited my residence and the problem was shown to them.After checking they told that it is there fault and they will look into the matter...