DTDC Courier & Cargo Complaints & Reviews

I send a courier through DTDC . When the customer received the package totally damaged. Package cost 1168 delivery cost extra. package weight 4 kg sending through air mode. When customer received the package it's totally damaged and plants without soil....

I want to escalate the issue of my product not delivered till today. We handed over at Nizampet village DTDC courier, Hyderabad, Telangana on 9th October but till today it was not delivered and the issue not resolved. Kindly look into the matter and do the needful.
We trust it is the best service but it seems very careless on customer products. I want to know the status immediately either it will be delivered to the customer or back...

My parcel was booked on oct 27 2020 frm delhi to begusarai(bihar)...but hte update as shown on the tracking was that its out for delivery on nov 2 2020 while i enquired about the parcel through dtdc office begusarai branch the satff informed that the parcel has not reached to there branch instead the parcel has reached to old branch that is in thana road branch where the services has been closed.they informed that they will receive the parcel...

I have made a dtdc booking from delhi to Hyderabad and awb number is D62492485. I haven't received any call from courier person at the time of delivery and i was available in house entire day. But delivery was not made and status was shown as not delivered due to office closed or door lock. Please help to grt my parcel as soon as parcel....

I made courier for speed delivery on[protected]. For that they charged Rs.285 by giving assurance that it will reach next day. But it was not done.After again my approaching on[protected] evening then only they started to enquire about that cover.Already I called on office number and the need o[censored]rgency around 1 p.m on[protected].At finally it reached on this day[protected] morning.After all this why I have to pay so much amount for your...

Consignment booked on 09.11.2020 under urgent 24hrs delivery . Yet has not been delivered even till date. Today, tracking shows that consignment had not been delivered and is redirected. Address and mobile no. is mentioned there yet i got no calls from dtdc. Even the phone no. of delivery guy is not mentioned. The parcel was very urgent. It ia gross deficiency....

My name is karthikeyan and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by subramani.I even dont know who the subramani is.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is D75086198...

Courier booked on 9/11/20 at 11.00am from kalyan west for kandivali not reached till now ie 13/11/20 i was told it will be delivered till 10/11/20...

I received my courier yesterday that is 13 nov 2020 which was damaged . When I opened the parcel it was nibbled by mouse. Dtdc staff stuck sticker so that I could no make out that the parcel was damaged.
Kindlylook into this matter...

Please provide the details of courier...

Dear DTDC team,

Our Consignment had Booked on the Dt-10.11.2020 through DTDC by AIR mode & Booking No- D62540793, but Still not the Deliver at Khasra No-91-93 (Dujaana address (Gautambudh Nagar, UP), we are tracking from the Morning that Consignment is Out for Deliver, Also we have Call to Customer care they said that today will be deliver But Still not deliver at wh & find complain no[protected] ...

pls arrange...

Docket no H21282247. booked on 9th Nov 2020 at Hyderabad for Aurangabad. Online status shows update only as on 10th Nov 2020. Today is 14th Nov and no data available. Costumer care has no details of where the docket is.
Which courier service takes over 4 days to deliver a docket from Hyderabad to Aurangabad.
This is the worst service ever experienced.
Can DTDC atleast trace where the docket is....

My parcel was shipped on 9th Nov 2020 and it was a fast delivery so i waited till 11th and 12th Nov. But still not received the parcel. As i checked on DTDC tracking portal it is showing different updates every time. Also from yesterday it is showing at Ratnagiri branch, if it is at Ratnagiri Branch then how much time they need to deliver it. Very disappointed with DTDC services....

Hi Team,
This is NareshYadav Iam from Hyderabad. Coming to subject I have couriered 2 items in DTDC on 10th of nov. from Hyderabad to Nirmal and the destination is not more than 230kms from Hyderabad they told that it will be delivered with in 3 days but the thing is they have miss placed it and now it is coming back again to Hyderabad and more over that item should reach today as we have a shop opening today. I have trusted DTDC...

The courier content an important legal document that needs to be filed in support of the ongoing NCLT petition before the honourable Mumbai bench. The Courier was booked on 1st Nov and picked on 2nd Nov. The return of the courier was initiated by DTDC without contacting neither to consignee nor me. Since then I am routinely contacting their customer care executive and explained to them it's a very important document and should be delivered...

Dtdc tracking no.M02342470.

Tracking details show that "customer refused to accept the parcel" at two instances while the person was asked to handover the package to watchmen as we are closed at those times. We also tried to communicate through dtdc contact no. [protected] to inform in advance but as every time it never connects nor does the local office number working. After complaining the same to delivery guy over the phone...

I have sending a document via your fying services to tinsukia(assam) but the doc. Is still not delivered to the person.
He is sitting in the tinsukia shorting office today and the contact person of dtdc (mob.[protected]) is saying the doc is not recieved by them
but as per service support i have seen that the doc is recieved on 07.11.2020 by them
please help to delivered the doc to the person

my cont....

One gift pack book from Yamunanagr to rohini 11.11.20 C No. T70062989, I was check on tracking yesterday he shown the goods deliver but am not received any packet. Today morning I was complaint customer care complaint no. 17830497 and gift is very important . after that check rohini branch sector 3, that person was given the no of your Frenches contact person i ask why you mention the deliver the goods yesterday at 7.27pm . your person is...

I booked one courier from DTDC F-17 Vijay Nagar Delhi 110009 today, the man sitting on counter for booking was Sumeet Kumar first of all he was without mask that is wrong in this COVID I told him to put but he said I not care for it second I booked one key board weight 990 gm He asked me what is it, I said a key board but he blame me that it is not key board because my key board is 400 gm it is some other thing tell me truly he asked me very...

My tracking id H97720426.i didn't receive my delivery but they updated as successfully delivered.i have complaint regarding this.they said they will refund the amount.uptill now i didn't get any refund.they are not responding for calls.its almost 3months.worst service from dtdc...