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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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Bangalore District
Karnataka
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560047

DTDC Courier & Cargo reviews & complaints page 150

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J
Jaideep patel
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Tampered package and missed item

I parcelled electric induction from Shillong to Ankleshwar on around 18 Oct 2020.The package was packed and sealed by me. I received tampered package with missed induction inside.Consignment no D60609344...
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Address:4-29, Nuzvid Road, Hanuman junction

After 25 days also they didn't delivered the consignment and also there is no proper response from the DTDC which was not acceptable and consignment containing valid material only(laptop charger not laptop) consignment number is U00087994...
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A
Adwitiya Banerjee
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Item not delivered to destination

I had shipped my LENOVO laptop charger via dtdc from MEERUT, U.P.(250001) to Vijaywada, A.P.(521105) . It has been almost a month now still not delivered, and the guy who sent it is clueless. There have 4 complaints, 2 escalations, and several mails sent to customersupport of DTDC, but not a single response. Didnt expect such a bad work from DTDC courier company. Now the parcel is in transit mode for past 2 weeks.

Now seeking...
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A
abhi16202
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No updates on my courier by DTDC Courier

TRACKING NO. D72950140

I have book pickup service from DTDC on 25th October and pickup was successful on date 27/10/2020 but after there is no updates from there side regarding pickup and the website is showing same status from last 6 days and even the DTDC customer is not informing me anything about it. I have tried calling them and even mail them but there is no response by DTDC. the package was containing JBL earphone model...
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Address:Tenali

Tracking no.H20774431...package was not delivered to me ..I'm from tenali guntur district andhra Pradesh. The delivery guy signed himself in the slip and told me that he left the package at my desk .i have called the supervisor Dtdc tenali sri anjaneyulu...instead of resolving my query he told us that the delivery guy is good...and we were lying...please resolve the issue I have a valuable product in the package ..tha parcel was booked on...
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A
archa rajan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Great delay in reaching the courier to destination

I had sent a courier from KOTTARAKKARA DTDC( SITUATED IN KOLLAM DIST, KERALA) to TRICHY, TAMILNADU ON 22 nd OCTOBER 2020. They told me that courier will reach the destination within 4 OR 5 DAYS. The courier contained chocolate gift box. But it has been 13 DAYS, PACKET DID NOT REACH THE DESTINATION. WHEN I CALLED THE DTDC CUSTOMER CARE, THEY INFORMED ME THAT BY MISTAKE THE PACKET WAS SEND TO AHMEDABAD, AND NOW THEY ARE SENDING IT BACK TO CHENNAI....
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S
Sowmya Srini
Mar 3, 2024
This thread was updated on Mar 3, 2024
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Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

I was supposed to receive a parcel DTDC from my office. I was constantly following the tracking as i was not registered for the message service. After 30th of OCT there no progress in my parcel. So on 2nd Nov i called and complained to them and on 3rd my parcel was finally out for delivery.
I was all at home and i was expecting the parcel, but around 6pm when i just saw the tracking as that page was ope, I see a message "Not Delivered(RECEIVER...
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I am unable to track my package with consignment number: W00097021. Everytime I try to track the package or raise a complaint on the site its throwing an error message stating that the consignment number is invalid. I am adding the screenshot of the bill that I received from the sender of my package...
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S
shymolabraham
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Delayed my valuable documents

Address:KOTTAYAM

I have sent my documents on 3/11/2020.They have assured to deliver it on 4/11/2020.But they did not sent it on time. Their service is also worst. I called many times at DTDC branch office (Kottayam), but they didn't respond....
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R
Roop Kshirsagar
from Powai, Maharashtra
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Tracking number invalid

My consignment number V60538203 is showing invalid
How to track...
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N
Noel Pratik Hasda
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Delay of my necessary documents

Address:Hindustan aviation Academy, Chinapanahalli,Marathahalli, Bangalore -560037

My documents were supporsed to reach by today Morning but it didn't reach on the given address. What is this? Why is it getting delayed.Its a very urgent document. I humbly request u to look into the matter....
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N
Nirajsingh Sengar
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D75429562 not received

Address:Jay hind square, mungsaji Marg, old city Akola

I'm Nirajsingh Sengar. Courier of docket number - D75429562 is showing delivered but yet not received at my home. And DCR of 30/10/2020 in DTDC office is missing. Also the delivery person (Ambekar) is misbehaving on phone call. So please look in to the matter and resolve it as soon as possible...
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L
Liya Sradha
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Invalid consignment number

Couldn't track shipment details of dtdc couriers
Consignment number
R38710087...
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S
Suman Saurav Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monitor reached in damaged condition

Address:A/4/10, Lic colony, Maitrivihar, Chandrasekharpur

I sent my monitor from Bangalore to Bhubaneswar through DTDC.
consignment id: D61152896
But it reached destination in damaged condition, it's LCD panel is cracked.
I raised a complaint with DTDC customer care, but there seems to be no response. They just mentioned that operation is investigating the issue.
The product was worth Rs 20000 .
Please ask DTDC to compensate my losses.

Thanks, br...
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Address:Hariram Nagar, Gandhi Nagar, Pulgaon, Maharashtra 442302

Hello,

I am a very regular customer of DTDC. But today, I am very disappointed with the highly arrogant behaviour of the DTDC service provider in Pulgaon, Maharashtra.

Before few weeks, we enquired about the charges to transfer some of our boxes from Pulgaon to Hyderabad and they quoted Rs.800. We found this a little high and posted via Indian Post which costed us quite less.

Today when I wanted...
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Address:K-17, Panchasayar, Kolkata 700094

A consignment bearing No. K26572059 was despatched from Sainthia (West Bengal) on 20/10/2020. As per tracking results, the package is lying with your Taratala Office (Kolkata) and I have not even received a phone call as to the reasons of this being undelivered. We are a small business house and we and most of our clients use DTDC as our preferred courier service. It normally takes 2-3 days to reach my place from Sainthia. I fail to understand...
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Address:LAXMI JEWELS, GANGASTHAN, DHULAPALLY-HYDERABAD 500100

The consignment was showing as delivered to Security. On enquiry security has not received the consignment. No one attending the customer care for more than 10 minutes call holding also.
Please look into the consignment and deliver it to the correct person.
I have not received the call from courier office before delivering to anyone....
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My courier from fia-foods with tracking id - H21240873 is not delivered to me and no one ever called me or came to my location to deliver, however online tracking shows that shipment is delivered to some random person that i don't even know,
dtdc is not responding on this, this is costly courier that i need at earliest...
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F
Farsana Basheer
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Not delivering

Dtdc couriers are not sending my package its being showing same place for last 5days when i tracked. When i called customer care they have no idea where the shipment is and when it can be delivered. Its a medicine. Please help me....
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M
Manashini
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Parcel undelivered

Address:MAX GRAPHICS, 175 F/4, RAJA NAGAR, 4TH CROSS, NEAR THIRUMANGALAM,PERAMBALUR PERAMBALUR - FOUR ROAD PERAMBALUR 621212

I had sent a parcel from Bangalore to Perambular (Zip code 621212). It has been a while and the tracking status shows undelivered with recover not found as the reason around 19:45pm on 30th October. But the receiver was present in the delivery location and neither did receive any call during the delivery. It is a very important courier and needs to be reached at the earliest.
I have been trying to contact the person in charge for...
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