Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

After long time ago s.t stand ahmedabad to kathlal (ahmedabad depot) night out time is 19:50 but after covid bus time change 19:10 time so i request to bus time change 19:50 is currect situation....

I have booked ticket to travel from veraval to ahmedabad. And this bus will be departured from veraval only. Departure time was 8:30 pm and now time is 9:45 pm. And at inquiry section they gave us excuses about cleaning bus, filling fuel into bus, etc. I need to reach out at ahmedabad urgently and no time schedule is maintained here....

સહ વિનય આપ અધિકારીશ્રીને જણાવવાનું કે કૃષ્ણનગર ડેપોથી સાંજે ૫:૩૦ કલાકે ઉપડતી બસ કૃષ્ણનગર મહેસાણા જે બેચરાજી ડેપો ની છે.

અવારનવાર આ બસ ના રૂટમાં ફેરફાર કરવામાં આવે...

Hello, hu Gsrtc ma travel krto to bus hati surat to bhuj ane maru pickup point hatu ahmedabad thi pachi 2 vage bus avi ne ame chadi gaya, pachi approx 6 :30 me conductor ne kidhu ke maliya avadh ubhi rakhjo to ke kem me karen janviyu ke ladies bimar che to amre have bhuj nathi javu maliya utri jasu to ke driver ne pucho driver ne puchva gayo to ke conductor ne pucho pachi me je stop kidhu tu emne em na kidhu ke ek kam kro aa jgya rakhsu utri...

Complaining about conductor driver of bus bagdana to dahegam date 25/12/2022 ; not picking pessanger at trapaj on 5:15 pm and after ward call to conductor and not picking pessanger even from bhavnagar as well and talking with pessanger rudely...

ભાવનગર ડિવિઝન ની બસ અમદાવાદ થી ભાવનગર જતી સવારે 06:15 ની બસ સ્ટોપ હોવા છતાંય બસમાં બેસવાની ના પાડી છે છેલ્લા ત્રણ મહિનાથી બસ ડ્રાઇવર ના પાડી રહ્યા છે કે સ્ટોપ નથી જ્યારે આજે...

I am waiting on iskon S.T pickup point before the time but bus didn't come at the pickup point....

I called the conductor 30 minutes before the pickup time to ensure if the bus is running on time. He asked me to reach the spot on time even if bus is delayed. Bus came 1 hour late.
I had booked my seat with the GSRTC App first as female seat still I got the male passenger beside me.
I went to the conductor and asked him politely if he can do something about it or assist me. But he rudely responded, ’ To mai kya karu?...

I started my journey from sayla highway and i m waiting for conductor to take my tickit but conductor not stand up once while and when I asked for my tickit she is doing misbehaving and told me that it's traveller responsibility..so no responsibility of conductor to take tickit and misbehave with traveller..bus name himmatnagar to rajkot my tickit no. Is 108444 bus depot himatnagar..worse experience of conductor take necessary action against...

રિક્વેસ્ટ ટોપ રિક્વેસ્ટોપ...

There is no vacant seat available for passengers at Gondal bus stop and at other locations for rajkot. Not even in express or local. Passengers whith health problems are suffering to much by standing for hours to wait for bus.. frequency of bus having route from Gondal to Rajkot is also decreased... Please recruit more buses especially for Gondal-Rajkot route... Many people are dependent on them to reach home at time...

I often travel in GSRTC Buses.
Nowadays people watch videos on their mobiles with high volume which causes a great mental uneasiness.
When told to listen on their earphones or with low volumes, people often don't agree instead sometimes speak in abusive words.
Like Railways in Buses too it should be made mandatory to hear mobiles only with earphones....

Today on 12th December 2022 neither GSRTC web site nor GSRTC app.working for online ticket booking since morning.Please rectify it so we can book ticket online...

I, Shubham Kapadia want to complain regarding the negligence of the bus conductor of NATHDWARA - VADODARA AC SLEEPER BUS. I had booked my tickets from nathdwara to vadodara on the journey date of Dec 11, 2022. We had everything good in the journey. But, when I woke up I saw a bus standing in the corner of AHMEDABAD DEPO. There was one more passenger struggling to get out of the bus early in the morning at 4:30 today[protected].
We...

My name is Rachana tatariya and i am a student pass holder from viramgam to Gandhinagar.I usually reach sarkhej around 6:30 but i hardly got bus from Sarkhej to gandhinagar on time.sometimes 6:30 ' s bus departed earlier.Sometimes 7:00 bus..bus this bus is totally irregular..i have to stand for 1 hour at least there..i have college in Gandhinagar, ncc in Gandhinagar.so please pay some attention and concern for my problem I am also attaching...

Volvo bus driver with Bus number GJ18AZ9256, route from Nilamber, Vadodara to Nehrunagar, Ahmedabad, Date 11 Dec 2022, was driving bus super rash on NE1. He almost touched my car from back side with leads than half inch distance two times in very dangerous situation and also pushed my car in 3rd row. I also observed him driving in curb lane (3rd lane) in which his is not supposed to drive.

Requesting to take strict action against...

Volvo bus driver with Bus number GJ18AZ9256, route from Nilamber, Vadodara to Nehrunagar, Ahmedabad, Date 11 Dec 2023, was driving bus super rash on NE1. He almost touched my car from back side with leads than half inch distance two times in very dangerous situation and also pushed my car in 3rd row. I also observed him driving in curb lane (3rd lane) in which his is not supposed to drive.

Requesting to take strict action against...

I Made Reservation to Mehsana Modhera x To Patan on DOJ 10/12/2022 ( Time 8;15) in Express Bus Ahmedabad To Patan With Seat No:24, 25, 26.

I entered the bus depot at 8 o'clock, I had 2 senior citizens. I waited for the bus at the depot for 1 hour But the bus did not come there,
During 1 hour I spoke to the depot inquiry officer But they misbehaved with me and not giving me a proper answer, When he did not answer, I...

I had booked ticket from vyara to bharuch yesterday. But, i have no get any sms by yr provider. So, i have missed bus . It's all mistake happened by bus conductor....

Dear Gsrtc Team,

We have booked Gsrtc tickets from Vadodara to Statue o[censored]nity on 10.12.2022. Official time of journey from Vadodara to Statue o[censored]nity is 8.00 am to 10.00 am. But this driver & conductor taking lightly. It is 10.00 am now & we are still 1.5 hours away from Statue o[censored]nity. We are going to reach at Statue o[censored]nity by 11.30 am instead of 10.00 am. This is very very irresponsible from Driver & conductor.
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