Idea Cellular Complaints & Reviews

Submitting my request for mnp from airtel. Which i submitted my adhar card. Their exec took my photos in their mobile. At the time of registration executives even during verification also did not complaint about clearity about photographs. After a week mssg recieved your number cancelled. Reason photo/adhar visibility not clear asking them its not my fault no hearing. I suppose this country has been swollen by grasp of politics/corruption/beaurocracy......

Idea stopped working in aizawl, mizoram from 23nov 18 till date. It’s very frustrating to see that no action has been taken. There is no signal at all. I wonder what on earth are is wrong with idea! Everyone is affected at the workplace. We have tried everything possible to see if the sim works but in vain. It’s been 2 days and you can imagine how people will react! Kindly look into the issue most urgently and resolve....

I have ported my sim from prepaid tata docomo to prepaid idea and i got the message to call on 59059 for tele verification but i am not able to call on this number. It is saying that this number is invalid. I cannot even recharge on my phone and stuck with new locked chip that does nothing good but only take up the slot. Its been five days since my sim was on...

Hi,

I accidentally recharged the wrong number. On searching the internet, I came to know that this issue can be resolved if I provided the details but when I contacted the customer care center, they blatantly refused to undo the error. If they had fixed the error then only, then the wrong wouldn’t be utilizing my recharge. Below are the details;

Correct no. - [protected]
Wrong no. - [protected]
Transaction...

Hello team,
My sim card is not showing any network for last 2 days. It was working properly till last day... But from last few days it was not showing any network i have tried every possible way to bring it back..
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone.
So please find out the problem and try to resolve it as soon as possible....

Sir today my 99 rs has been deducted from my account. Customer service did not give me proper reason for deduction sometimes they say you have downloaded a content sometimes they say you press a number while company calls for value added service kindly look into the matter my idea no. Is[protected] and return my money as soon as possible and idea wants to contact me contact me on [protected]...

I am using your idea number for two days and I am pretty unhappy at your network's 4g speed . I used my daily data limit of 1.4 gb in more than 5 hours but your bloody customer care executive told me that I've used this data in 25 minutes .I kept insisting him that the maximum speed of your network is less than 200 kb/s .But he argued me with his false commitments . I am so unhappy that I want to take some legal actions against Idea Cellular...

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. The phone which i am using can support only one game. I. E snake game, it does not have the...

Dear sir/madam,

I tried to recharge from idea app for offer RC449, the amount had deducted from my account but the recharge was not done And the money was not credited into my account
i have mailed to the idea customer care service but there is no response still.
Please check and credit my amount as fast as possible
Details :
Name: swarna
Mobile no. [protected]
Transaction id: IGAEUSERJ1.br...

We recieved a bill in sept for which we recieved a waiver and paid 600rs.
The executive promised to close the bill as the number was not used by us.
After a month idea again sent us a bill for which we did complain and the executive said the bill wull be waived and the number will be closed.
Now again we have recieved a bill and idea is harrasing us to pay the bill even after providing all the proofs of audio records...

While porting out i have paid excuse amount than bill amount taht is 317.8 to make sure there should not be any problem.
Now i am asking to refund excus amont and security depoasit, they are saying this is with reference to your email regarding refund. We wish to inform you that your idea mobile numbers [protected] is permanently disconnected in our record with effect from 30/oct/2018 due to port out. Further, we would like to inform...

Validity of my idea sim card was going to expire on 23rd November. I recharged it and had a balance of Rs. 1.99. My outgoing service was blocked but incoming service is still working. I recharged with top up of Rs. 10 and i received the message of recharge but the outgoing service is still not working....

I port my idea prepaid no.[protected] to airtel service
On 17. Nov.2018. But till now i didn't get any update on that... Pls resolve my issue. Since i have urgent requirement with that service. And also i'm bringing to your kind notice that i definitely want to port my idea prepaid card to airtel service.. Because in my area where i'm living now, there is no idea signal... Even i called airtel customer service to listen any update on...

They have deducted again some 12 rupees yesterday, no explanation on what the deduction was done for..just pathetic. Complaint not resolved & Birlas are just the next MALLYA, CHOKSI IN MAKING. SO BEWARE PEOPLE in. We all trust them & pay for good service & this is how they cheat us. This has been happening again & again . They would never reward but always steal. Sad state of affairs....

I was using IDEA number but from some time, i didn't use my number. Now when i use the IDEA number then getting sim card registration failed. I need my this mobile number. Kindly do the needfull and activate my sim card. I have contacted the customer care of IDEA but not getting resolution of my complaint. I hope that i will get my sim card activated soon.

I am waiting for IDEA customer care reply.

Please rectify...

Hi, i changed my postpaid number ([protected]) to prepaid but idea store executive given someone else details to activate prepaid number. Now my number is activated someonce else name and not able to complete verification.
This is irresponsible behavior from your employees and not they are avoiding to resolve the issue.
Can you please help me here....

Dear team, i need to keep my number [protected] (Idea) in safe custody for a year. Now i am in abroad, so i need this number to be retained. When i had an online chat with idea team (Person named swati), informed me this is available only to some area and it is not available in my location. I need to recharge monthly for 35.00 rs to keep this line active. She told this is the new update from trai. Is it like that, rules and regulations for...

Yesterday i got a new sim and informed by the retailer the after getting sms in 4 hour just call on 59059 but it is not working.

Its 12 hours and i also received the sms (Hi, your [protected] no. Is active now call 59059 from your ideas sim and use * code for tele verification) but it is not good thing that 59059 is not working at all.

It is such stupidity. Instead of this we should get a call for tele verification.br...

In my sim [mobile no. [protected]] i bought recharge for rupees 10 from
Below link:-
https://www.ideacellular.com/prepaid/plans-packs/voice-talktime

I got rs 7.47 as promised in the website. But "validity unrestricted" is
Confusing. I was surprised to discover that my calls are still
Restricted. I felt deceived.
Calling 198, only informed me that i need to recharge for rs 35 or more br...

In
My sim [mobile no. [protected]] i bought recharge for rupees 10 from
Below link:-
https://www.ideacellular.com/prepaid/plans-packs/voice-talktime

I got rs 7.47 as promised in the website. But "validity unrestricted" is
Confusing. I was surprised to discover that my calls are still
Restricted. I felt deceived.
Calling 198, only informed me that i need to recharge for rs 35 or more...