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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
371
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 164

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V
Viraj Thakkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing fraud run by idea cellular

Address:560035

There is systematic fraud run by idea banglore. I was called by idea marketing team that if i take 1 connection my billing will be 189 and more than one cennection at 160 per connection. I got convinced and moved 2 connection from airtel to idea after talking connection i got charged at 389 or 299 (No clarity on that) and i have been following up with idea manager to resolv‭e this issue over 1.5 month now raised ticket as well # [protected]...
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R
reddygarin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding idea postpaid bill - abnormal bill charged for which i didn't make call

Hello,
I have been charged an excessive amount of bill for november cycle. My normal bills is around rs 10 with lifelong plan 295, but in november it was rs 958. Which is a bill shock for me.
I see there is a charge of rs 838.80 for below highlighted number[protected] on 12-october -2018. I did not call this number which is showing 120 mins.
After calling call center they mentioned this is some special service. I never...
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Kaushik Narwa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to do outgoing incoming calls

Address:Hyderabad, Telangana

Am not able to do outgoing calls and not receiving incoming calls from yesterday night. My phone signals and idea signals are full but why this is happening i don't know can you please solve this issue as early as possible. And iam trying to call idea customer care number [protected] that is also not connecting. Am facing lot of problems from yesterday night can you please solve...
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S
Sandeep Deo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was sent bill of rs. 3800 with no reason.

Address:411021
Website:Ideacellular.com

Hi,
I moved my no. in International roaming on 15 Aug. Idea Cellular No. is [protected]. And since then I have been getting very high bill. When I checked my bill, it shows small KB of continuous data usage wherein I never used any data in International roaming. Also when anyone looks at my bill, it shows very small KB of data being consumed continuously. I have been fighting for last three months with Idea but everytime they say the...
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E
ekvarier
from Badagara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

premature stopping of services

I had recharged idea cellular mobile connection on 23rd october for 70 days by paying rs. 398/-. Yesterday[17/11/2018] by 9 am i lost all services of idea cellular in my mobile. There was no warning or information as to what was wrong. My no. Is [protected]. I am really at a loss to communicate with anybody, because this idea connection was the only way out for me. If by tomorrow 8 am this problem is not solved i will be forced to go for some...
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A
Aswin C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge - money reversal

Dear sir,

I have recharged for rs. 398/- on 18/11/2018 through myidea app with below reference number.

Ref no: pu[protected]
Wrong mobile number : [protected]
Correct mobile number :[protected]
Date & time of transaction: 18/11/2018 @8:02 am.

I have called the customer care to reverse the recharge and transfer the recharge to the correct number. No one is ready to listen and...
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S
sagar_svp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea mobile complaint regarding abnormal bill - charged for call which i did not make

Address:411042

Ref: interaction idea number : 1-1iwkrrog

I have been charged an excessive amount of bill for october cycle. My normal bills is around rs 117 but in october it was rs 890.94. Which is a bill shock for me.
I see there is a charge of rs 720 for below highlighted number (055315) on 21-sep-2018. I did not call this number which is showing 80 mins pulse.
After calling call center they mentioned this is some astrology...
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A
amulesh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pl convert my no 9038077336 from postpaid to prepaid

Pl convert my no [protected] from post paid to prepaid urgently. Many of your idea stores has closed. From rs 550 average bill monthly now i am paying rs 1600/1700 per month. There is no service, calldrop is reqular pl treat the mater urgent. I am not going to pay an further. You are practically cheating us. Pl urgently convert it. Idea is a birla group co, having certain reputation. It is not expected...
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P
Pavan Nawander
from Bodinayakkanur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tele verification number not working

Address:Hyderabad, Andhra Pradesh, 500092

Hello,

I ported my tata docomo phone number to idea recently. Yesterday my network got disconnected and i inserted my idea sim. I was advised by idea agent to call 59059 after inserting idea sim. When i tried calling the above mentioned number, it does not connect. Kindly resolve this issue as this is my primary contact number. My phone number is [protected].

Thank you....
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A
Ankit Kalekar
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

useless sms charging money

Address:Thane, Maharashtra
Website:192.169.227.190/GetImage.aspx?msisdn=12345678910&ContentID=95631cce-bf01-49ac-8630-4c99c5159410V

On 16 November 2018 I received an SMS from a number 51998. This SMS has charged RS 8/- without my consent.
It is had a link of web sit in it.
The link is as follows
"http://192.169.227.190/GetImage.aspx?msisdn=[protected]&ContentID=95631cce-bf01...
This link contains some stupid images.
I am very angry about this incident.
It would...
+1 photos
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J
jismi yohannan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge online

Address:Thiruvananthapuram, Kerala, 695581
Website:Idea

I made a recharge today, on 16/11/2018, 5.48 pm to a number from idea website using my Credit card. I want to cancel the recharge since the number was wrong. I tried contacting customer care which was not of any help. If i go with recharge from retailer they have the option, but why is it not available for recharging from website . The reference number of recharge is[protected]. Cancel the recharge and credit the money...
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P
priyadarshan singh negi
from Rishikesh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

restoration of suspended number

Address:Dehradun, Uttarakhand, 248001

Hi Idea,

This is priyadarshan singh negi from dehradun .

I was using 4 Postpaid Connection since so many years but earlier today my all postpaid no services is deactivated.
This is inform you that these 4 Postpaid no is use by my family members for a personal use.

1. [protected] - Self Individual use
2. [protected] - bro
3. [protected] - brother
4 .[protected] - motherbr...
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R
Ruchi1708
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular being charged for texting 447786205094 this no. which i did not send

Address:New Delhi, Delhi

I am ruchi luthra i have apple i phone x and i’ve recently ported my number from vodafone to idea.
After that i’ve been charged for some international msgs which i did not send.
It was told to me from idea office that this no. Is from uk

When i told idea customer care about this and asked if any service is activated in my sim for which i am being charged, they told that no service is activated and i am sending...
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R
rschauhancbr
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company disallow to activate plan from main balance 7309896050

Address:Kannauj, Uttar Pradesh, 209721

I am the prepaid customer of idea company having [protected] as my number. I have 7999₹ in my prepaid account and want to activate an unlimited data plan (84 days) from main balance. But idea representative deny my request, they have forced me to do this recharge via retailer. Now i am unable to use my hard earned money which is impounded by idea. Please refund my money from prepaid account balance or allow me to recharge via main balance....
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S
sarveshbro
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge

Sir i recharge my moblile by rs 65 before frc of 176 28 day unlimited talk time after recharged i asked costomer care representative about my 65 rupee recharge he told me that no such recharge intiated he just say if any recharge intiated then it come in your account but nothing such happened i call again they say no such recharge intiated sir please help me...
Mobile no - [protected]...
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priyadarshan singh negi
from Rishikesh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate - 4 postpaid personal no

Address:Dehradun, Uttarakhand, 248001

Hi Idea,

This is priyadarshan singh negi from dehradun .
I was using 4 Postpaid Connection since so many years but earlier today my all postpaid no services is deactivated .
This is inform you that these 4 Postpaid no is use by my family members for a personal use.

1. [protected] - Self Individual use
2. [protected] - wife
3. [protected] - brother
4 .[protected] - mother
br...
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S
Sameer Shrinivas Gad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without permission deductions from idea

Without my permission, idea is deducting my balance from my prepaid account. I didn't buy any game. Right now, i'm using feature phone and it has only one game which is full and not on the trial basis. I got a message from 53010 that thank you for purchasing the iappgame. Enjoy and have fun [protected]@iappgame.com. Whenever i got this message, then everytime rs 10 deducts. I didn't buy any game. I called the idea customer care, they were saying that...
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Rd2315
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid connection blocked

I got a message that Dot guidelines are not met and within 2 days my connection was discontinued.
I am using idea postpaid since last 1 year and I don't understand which verification went negative that too after 1 year.

Now I am being told that I cannot start my idea number on my name, it needs to be through some other blood relation.

It's been more than 10 days now that my service is blocked.br...
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Bankuru Revanth Kumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst signals not able to get signals even in a home

Ive been using idea from last 3 years but i never got any angry with their offers and signals.. But from last 10 days i am not able to get the signal properly. While i am keeping my screen on auto rotate the signal is being lost.in portrait only it is allocating signal that is also very much sloww... Even i bought new 4g phone also no use. Thats the complaint from my side please respond to it as soon as possible.. Or else i will find other...
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rauky singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular tower installation

Address:Gaya, Bihar, 824231
Website:No coverage in my area for tower installations

Dear sir / mam i have no coverage of idea so we want to installation of a idea tower installation im my reach place vill - katorwa po - mocharim, ps - bodhgaya dist - gaya state - bihar pin code - 824231. Mo :- [protected]. We have more land in my house and farm so plz provide for tower. People r waiting for good network sir /mam thankyou so much plz give me immediately response i m waiting for your response thankyou so much...
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