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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 185

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P
Parnika Shrivastava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming calls are barred

My name is Parnika Shrivastava and i have using idea services since a very long time but i think its time to discontinue the services further. Since, last 2 days no one is able to reach me through my phone as i am not receiving any calls since saturday.
As i thought there could be some issue i didn't complaint on Saturday but when the same situation continued, i called them almost 7-8 times after every 4hrs as the customer care executives...
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bijoshm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong gprs charges

Address:Chennai, Tamil Nadu, 600095

Hi,

I am a new customer to Idea (my no. [protected]) and have received 2 bill till date. I have been enrolled in a plan where I was informed that I have 20GB data free for one billing cycle.
In the last 2 bills I was charged for GPRS with RS.500 plus amounts.

I am trying to reach your customer care on 12345 & 198 numbers but it seems all customer care executives are busy and the line is getting disconnected....
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Gopi SB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular idea cellular postpaid security deposit refund

Myself gopi s b. I am from bangalore. I had postpaid connection with idea. And i have ported to vodafone 7 months back. Still i have not received the deposit money refund back. Please help me to get money back

Details :
Name : gopi sb
Idea mobile no. [protected]
Idea account number:[protected]
Refund amount: rs 210.00
Emailid:[protected]@gmail.com

Alternate contact no: [protected]br...
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A
a suthar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

convert from postpaid to prepaid and postpaid charges

Address:Ahmedabad, Gujarat, 380050

HI,
I am idea customer since may 2018 and My idea account number is[protected] and have Nirvana plan 289
and have two connections in the plan, when activated the idea representative told me that bill would come to around 550 for both connections after discount, but for last two months it was 715 and 950 respectively .. when I called customer care they told me to go to the place where I got my connection activated. is it...
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R
Rutvik83
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about incoming call detail.

Address:Ahmedabad, Gujarat, 382330

Sir,
I want only incoming call detail on 5th june. I called customercare, but they say as you have prepaid we cant give you incoming details. Thus the denied to give. But on that day my incoming calls are so important. I want it at any cost.
I have tried all things. Its really important to me. Its about my brother.
I want only one number of that day. N nothing.

My Idea Prepaid No. [protected].
...
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S
Shailesh Chirate
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving text messages

I change my idea sim due to network issue but I still enable to received a single text massage on my new sim same number i.e. [protected] please resolve the problem as soon as possible i face too much problems of bank transaction due to this as well as I can't enable to use some android apps because of this issue so I kindly request you to solve my problem on prior basis....
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R
Rajk53
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port issue 919990755555

Address:110029

I have tried to port my number multiple times but my request for putting the number got rejected 2 times.
The cancellation record is as follows :
S1-[protected]
13th july
S[protected]
3rd July
These port cancellations were not done by me.
Idea customer care are not at all supporting this porting request. The porting request gets cancelled in a few days automatically.
I want to change...
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D
DATTA123
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid-store not support

Address:Hingoli, Maharashtra, 431513
Website:[email protected]

I have POSTPAID user OF IDEA, my mob no is[protected], [protected]
NOW in [protected] I HAVE CHANGE SIM (OLD SIM)to new (microSIM)
BUT IDEA STORE (HINGOLI) ashirwad complex risala bazaar, near dev palace
WAS NOT SUPPORT .
I HAVE GO IN STORE LAST 4 DAYS .I HAVE POSTPAID USER LAST 3 YEAR.he is not support me .i have irritate of IDEA POSTPAID Service...
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Din Bandhu Nayak
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connectivity issue in noida sector 19

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

I am really fed up of Idea Cellular network, i have been chasing them from couple of weeks for network issues, their CC is pathetic & worst. They communicate something & write over email something different. There is hardly any or No network in this place & Idea has all false statements to claim. Have written email to top management also but no use....
+1 photos
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P
PAO TPT PAO TPT
from Akkarampalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea net recharge of cell no 8096155115 for rs 187 dt 03.07.2018

Address:517501
Website:Online

Sir,

I am recharge IDEA Net data card cell No [protected] for Rs 187 Dt 03.07.2018 Vide payment reference No NSBI[protected] Payment on Net banking (SBI ). Hence I request the above transaction solve the problem.

The following any queries contact this Cell No : [protected]...
+1 photos
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S
sumit hari
from Gulaothi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer ownership and do sim exchange

Address:Aligarh, Uttar Pradesh, 202001
Website:www.ideacellular.com

My name is Sumit and I am using Idea connection with number[protected] from many years unfortunately my phone got lost that's why I have block outgoing call.
I went to Idea office for getting my SIM exchange but SIM was issued on my father name who passed away in 2012.
I am submitting my valid father ID with my valid Aadhaar Card and voter ID card but still after three visit in My Idea showroom, sim exchange of my number...
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Papuuu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of name

Address:Kamrup Metropolitan, Assam, 781036

My name is Arindom Baruah. I am using idea cellular service for the last six months.I have been using airtel before. Now that i am using idea its good but there is one little problem. In my idea postpaid bill my name is being wrongly written. The name is written as Arindam Barua. But it should be as Arindom Baruah. I would be happy if you take my complaint and change the name accordingly....
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Prateek Oswal
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dispute - waiver passed by your retention team

Address:Indore, Madhya Pradesh, 452001
Website:www.ideacellular.com

Dear Team,
My name is Prateek Oswal, I am Loyal Customer to Idea Cellular Ltd using postpaid services since long. Holding 2-Postpaid Idea Cellular Numbers i.e. [protected](Primary), [protected](Secondary). I had received a call of Anjali from your Retention Department 25 days back against My Number [protected] for Waiver Dispute and Non Payment of Rs. 976.

I found an interaction with Anjali from retention department for...
+1 photos
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M
Malay Bhalala
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port is done from jio to idea but no 4g signal on both sim till now

Address:Bhavnagar, Gujarat, 364290

My idea no- [protected]

MY port REQUEST was accepted
yesterday but no 4g signal in idea and in jio too..

I have completed all required settings and also visited idea store but nothing happened.

I have 4g sim card and not 3g but only 3g signal was provided..
.

I have done all the settings tried restarting too but nothing happened .

I did not expect this...
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Avinash Khangar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to surrender my postpaid no 7798986867 / 7768976868

Address:Nagpur, Maharashtra, 440025

Respected Sir,
This is to inform you, that I would like to surrender my post-paid connection (IDEA MAHARAHTRA CIRCLE) as my service has been transferred to Hyderbad.

I am facing problems regarding this. There is no response from the company.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name: Avinash Khangar
IDEA...
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S
safeersfr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my idea number is in out of service. I need that number please

Address:Kozhikode, Kerala, 673571

My idea mobile number [protected] is out of service now. I used this number for more than 8 years. Before 2 months I came to Dubai for a job. So I couldn't use the number in the last 2 months. i need my mobile number back. All my bank, adhar, each and everything is connected to the idea mobile number. Please let me know what I have to do to get my mobile number back....
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R
Ravi Solao
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges on pro ration

Address:Washim, Maharashtra
Website:www.ideacellular.com

I had port my idea no to other, This no is deactivated by idea on 12 may 2018. Ipaid all bill in advance, But Idea charged me data proration charges after deactivation, for the period 15 may to 14 june 2018. How it is possible, why not charged in the bill previous. It is harassment of customer. TRIE should look into such matters....
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P
ppawankumar1999
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

facing difficulty of network since last 2-3 months

Address:Ghaziabad, Uttar Pradesh, 201014

Hi, This is P K Sharma, idea network user since last 8-9 yrs. We were pleased with idea network coverage & were satisfied. But, now since last 2-3 months there is no network coming inside my house. Being esteemed customer to this company & staying in one of the most popular society having this issue. We have called countless number of times on customer care, but no improvement. Every body just passing the baby. So, now I am feeling cheated...
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Grd Suzuki
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network does not work

Address:110014
Website:[email protected]

Hi team
i used a 4 corporate no in yr company there is no network any sim so many problem create .. because this no. is used a commercial no .. and customer call this no and replay yr no is switch of so plz short out this problem as soon as possible .. other wise i will change other network
no is --
[protected], [protected],
[protected],
[protected],
[protected]

thanks& regards .....
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dvenkateswarulu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done to my cell 7092651039

Address:600004
Website:care.ideacellular.com/expresssthankyou secure.ccavenue.com/receive/150/servlet/BankRespRecei

Recharge done on[protected] at 00:15 hrs through my laptop for Rs.75/- not recharged my cell phone No.[protected] and it says 0 balance in spite of my payment through the following website https://care.ideacellular.com/expresssthankyou
https://secure.ccavenue.com/receive/150/servlet/BankRespReceive?var1=[protected] to idea cellular
pls either refund or recharge my cell phone...
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