Idea Cellular Complaints & Reviews

Respected Sir/Ma'am
This is to inform you that a number has been illegally alloted on my name from idea. The number is [protected]. They claim that I have been given this sim card in the month of may'2018, but I never received any sim card, and now when I am complaining for it they are not ready-to produce a proof that I asked for the number or received a sim card because they don't have a proof. They also never give me a physical...

I am regular customer of idea service from last 3 To 4 years.
As the plan of Rs 75 i hv just revived the SMS of last 5 Calls & SMS on my
Mob No - [protected]
urgently give me the my recharge amount details for last month Also exempt from the charge apply as above. Refund the extra amount paid by me RS 99+ Rs15. on 28 May...

I updated my idea 3g sim to idea 4g on 6 July 2018 from an Idea Outlet in Noida. I started using the new sim and now I am unable to receive any incoming messages. I use this number for my day to day activities as well as money transactions, as this is my primary number.

I contacted the customer care, and they said that it will get activated within 24 hours. It has been past 24 hours and still no positive response.
br...

Last month I have ported from Idea to other service provider.. I did not got any bill from Idea for that last month. Around 5days back for a call from collection agent([protected])for bill payment .. I asked her for details asI feel the bill amt is more .. but she rudely denied to provide any such details..And asked me to do patment as soon as possible. Today again that agent called and with same rude nature she started crossfiring me any...

I have postpaid of idea at number [protected], now i don't need to any postpaid connection so i requested for migration from postpaid to prepaid at idea store, they told me that i will get a call from idea within 2-3 days, till today i haven't got any call. All customer executive not giving proper information and they keep saying why you need to change from postpaid to prepaid, i have already paid all my rentals, and if i don't want to continue...

I requested for number porting from idea postpaid to airtel. They never approved my porting request, finally forced me to remain with idea prepaid only.
Later they told me that i will get my security deposit as check, but they converted it to pre-paid balance without my consent. Pre-paid balance is use-less as it can not be used for any unlimited pack. They are refusing the return my security deposit as check. No one is helping. I...

Respected sir
I apologize for your network and your representative missbehever for unbill representatives mo. No is[protected]. Her behever is very bed and she told some bed and wrong words.so some strictly action on this mo. No lady and suspend her.your respect customer.
THANK YOU
PRATIK GANDHI...

I had charged 50rupees 20 th june and agin for 199 rupees on 24 as an offer of 1.4 gb daily and some other extra things with it and i hardy make 5-6 call, but when i check my balance last night it’s 1.50 rupees

Just now today i called to idea to know what happed, the lady who answer the call wants to check if i have any value add services as she don’t know how to check it there i check and call back to tell nothing, now...

Date 4.7.2018, afternoon 3pm I have received a message that you have been charged of rupees 8 and your available balance is 12.25 rupees.So called idea customer care and asked them why the money was deducted ? They told me 'sir, you only activated the service moey can't be refundable.At that time I not even phone in my hand.At that time I don't even know where I kept my phone I heard a message sound and saw that message.They are lied me and...

On 15th of June'18 i have requested to change my plan from post paid to prepaid. Then after i received message that within 3 working days it will be changed. on 3rd day i received message that we are not able to contact so your request has been cancelled so request again. now today is 4th of july till then i'v requested 4 times still no action has been taken. every time i received the message that we are not able to contact you and your request...

As i have network issue which is i present located in my area. So i'm going to port to some other network every time i do port msg, amount will be deduct, but upc no. Not sending to me... This is many time repeated and also i contact customer care service also, there response not to satisfy to me. They telling upc no scented, but all msg coming related you are generated upc, do go other network, but upc not sending. Because of the this i'm...

I am a retailer at indore and have idea vtopup sim([protected]) for some negative conditions i am not in indore for last 4 months
so idea company had deactivate my vtopup function in sim and forfeit my balance of rs 1616.64 which is in my vtopup sim
i have talk to companies representatives( mr sadik [protected] mr mathew [protected] idea distributor [protected]) for many times but they dint reply properly,
so kindly do...

An Idea Customer Care Representative (Billing) named "Shalini" is a very rude executive. She calls every month and misbehaves and uses unnecessary words for urgent bill payments despite me having never defaulted any of my payments before. She demands I tell her when I will make my payment. When I said that it doesnt matter when I make the payment as they are anyway going to charge me a late fee then whats the hurry? On this she said that...

Hi, i have been experiencing a lot of quality issues. Whenever i speak on phone the other person fail understand what i am saying because of poor network. Call drops couple of times and i am facing this problem since 2 month.in our city people which have idea connection and set network in 4g all facing same problem. I did registered my complaint in idea portal but nothing has worked as of now. He say please set network in 2g mode why you...

I recharged twice on 2nd july 2018 for 306 (Reduced after applying coupon)
From the idea app but recharge had failed and money deducted but a refund has not been received. Please find below the transaction detail. My phone number is [protected]

Transaction detail with transaction reference number

1.[protected] on[protected]:56:09 - 306 rupees
2.[protected] on[protected]:03:01 - 306 rupeesbr...

My complaint is about inimformed prorated overage charges on my post paid plan.
I have changed the plan on 1st june, 2018 where it is said that 20gb data plan for the month inder plan nirvana_389.
Company has charged me rs. 230.76 as overage charges for 1st june, 2018 for data pack.

It was not mentioned any where in plan details as well as there was no such information shared by idea cellular while changing...

Today 02/07/2018 morning i received a message from iz-idea saying, your request for promo offer activation for mob. No.[protected] has been successfully processed through communication ; i had not authorized such a service activation. Kindly register my complain against idea as i have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with idea...

I have visited 3 times nearest idea store for submitting rewuestion for conversion of postpaid service to prepaid. Every time i get a msg that u tried contacting but failed hence request got concelled. I am not getting this point that u are contacting using same network and still you say you failed connecting. How can one rely on your network.
I am highly disappointed with this kind of service. If i didnot get response to this message...

Sir,
I lost my mobile phone with the number[protected] so plese block the number
My email id is [protected]@gmail.com
Vishnu. Mb
My number:[protected]
Plz block my sim number

My mob no [protected] is lost on 29/6/2018 evening so pls block this no. My sim no is[protected].

Vishnu. Mb
S/o babu mk
Moonamkutt house
Po kazhimbram
Pi no: 680568...

I have been told on ivr that if you recharge with rs 40 full talktime will be given and your outstanding rs 8 also no more liable to you but not given by idea.
I called cc to help they replied please ignor
The offer which was told in ivr. No such offer can be available... As per his knowlege.
Hence i have to complain. Should i start to ignor offers witch is provided to help customer??? Ignor. Why not i also ignor to...