IFB Industries Complaints & Reviews

I have purchased washer 9 kg and dryer 7 kg from bajaj electronics, hyderabad on[protected] and the same was installed on[protected].

I purchased this machine for rs. 61, 180 as it was the latest then and had huge capacity.

Within days of purchasing and less than a month one of the leg of the washing machine was broken and made a complaint to the customer care. Upon several calls by me, one of your customer...

Hi, i have ifb front loading fully automatic washing machine. - elite dx model. The same was making unusual sound while spinning on 02/06/2017 and immediately i switched off the machine and registered a complaint on ifb customer care[protected]. The sr#[protected]. A representative visited my place on 03/06/2017 and confirmed that the drum needs replacement. He asked if i have the amc (Annual maintenance contract costing ~5k /2 yrs. I...

Our machine was in warranty till 27/1/17. No one from the company reminded us to renew the contract so it remained out of contract. On 9/6/17 the machine had a problem and we called the call center. They issued us the complaint no. [protected]. On 10th june mechanic came and informed us that some pcb (Msu card) is defective and need to be replaced. He also directed us to have an amc with the company. We paid him rs. 1250/- for pcb and rs....

Sir/madam

I had purchase a refrigerator of 400ltrs from ifb point belgaum karnataka in dec 2016. But, from intially stage the refrigerator is giving problem in display setting and also the vegetable keept inside are getting dry and spollied. So please i request you to see into the matter. However, i have called the the technician mr sameer he also visited and had a look through it but he is also unable to rectify the problem....

IFB Washing Machine Elina Model
AMC with IFB.
Not working since 16.06.17. Complaint lodged with IFB Customer Care.
My Ticket No. [protected].

Since 3 days No technician attended the complaint. Informed Customer care several time but no response....

We are using ifb washing machine (Executive plus) for last so many years, in oct 2016 we made complaint for non working of the machine and called yourtoll free no: when we were directed to inform r s enterprises, near siddha pudur, coimbatore, who came and repaired by changing some parts with a bill of rs 6082/- (Icrno:3198). However the machine after working for 4 — 5 months again stopped and again we called and they again repaired this...

I bought a washing machine on 12th june via amazon online. It was delivered on 13th. Installation done on the 17th. On the same day it started leaking the water from two different places. The installation guy did not help at all. Is it because we bought through online?

Second thought. As a customer i do not expect such a defective product from ifb. I feel like looted. I need a replacement.

Name: hiteshkumar bhalala...

Dear sir i am using ifb senorita vx 6 kg front load washing machine. I book complaint of ifb my machine not start your service person say pcb need to replace he say price of pcb is 5500. So what is the right price for the pcb part uf211ecpcb070
Call me and solve my complaint as early as possible because i am face problems without washing machine
So update me...

I have bought ifb oven mwo25bc4 at sathya agencies (P) ltd., perambalur on 10/06/2017. The agency people assured that with in one or two days ifb people will come and install your products. But more than a week has gone and not yet any persons meet our requirement. Kindly make necessary action.
Regards
A. Muthamilselvan
Senjeri post
Perambalur
M. No. [protected]...

We purchased washing machine ifb w/m aw7201rb on 31.08.14
From starting it was having vibration problem during running on load.
Every time technician come and used to change some part or adjust technically.

From last 2 months we have made several complains to ifb. Technician comes after many follow ups and till date same is occurring and they are not able to resolve the same. Two times machine has fallen down...

Puducherry ifb service centre (Tirumalai enterprises) doesnt respond well and technicians skill are not upto the expected level. Whatever the problem solved by the technicians in the machine, the same occurs in another 2 months. We called for bearing issue in feb2017 and technician solved for 4000 rupees and again we got the bearing problem in may 5th2017....

I have purchased ifb front load digital ex 6kg washing machine in 2008. Recently in 2017, we have changed the drum and belt. Approximately spent 5000/-. Now again, pcb board has gone bad. When i have raised service request, the ifb executive has checked the machine and says that the model is stopped and this model's spare parts were not in production. Now instead of spending 3-4k rupees, i have to buy new washing machine because of spare...

Registered Contact no. [protected]
Shailender gupta
Ward no. 1 chobatta mohalla
Sujanpur tihra distt. Hamirpur (H.P.) 176110

I have registered a compaint on 29th may .
So according to your policy service engg. Should visit within 24 hrs. But actually no action should taken on the compaint. Very bad service and product....

On 08apr2017 an amount of rs 5859 was paid through cheque towards amc renewal of washing machine ifb senorita aqua sx. Even after 2 months have elapsed details of renewal have not been updated. I have called customer care as well as service centre numerous times but have received no positive reply. This delay in response is frustrating. Individual who collected the cheque had informed that data will be updated at customer care within 45 days...

[protected] - ticket status is not addressed, nearly a week had gone, daily i am following this but nothing is happening, i am totally disappointed by customer service of ifb, i guess this compliant will also be like 11th among the 10 compliants. Very worst customer friendly i have never & ever want to see again,

Issue here is just a reinstallation & service, that it self is not sorted out..

Thanks
Regardsbr...

I have entered an amc contract with ss enterprises arcot for two years for ifb washing m/c. From 03.03.2017 copy enclosed.
While putting the contract the service engineer spoken very good sugar coated words and took away the cheque for payment. After that when we rang up to his mobile somebody will attend and tell mr sakthivel is in meeting. Every day i would call the same reply. They never bothered to reply.
Finally after...

I purchased ifb oven model no 20bc4 s/n[protected] november 2016 in cellamani & co guduvanchery, chennai, tamilnadu 603203 name of the purchaser r. Amudapriya till now i didnt get installation several times i complaint to the customer service this is my last complaint. This is my bad experience wirh ifb otherwise take my product back or give response...

One of the worst decisions i have made has been to buy ifb products. Not only do the products constantly have issues cropping up, but ifb has the worst after sales service! The worst customer care available in the market. You keep breaking your head with them for days after registering the complaint, and still no solution. When you tell them about the lack of service provided, they are rude and defensive.in the past 2 years i have had to...

Dear ifb,
My ifb front load washing machine shows a code dler on the display when we put it on for quick wash mode. No switches are working when the code is displayed.
Pls contact me [protected] asap...

We are getting "door" error on starting of the ifb senorita washing machine. We followed the solution provided in the user manual page no.33 but the problem remained as is. We badly needed the washing machine as the schools are opened. We have bought the machine 4 years ago. Kindly resolve asap.
Model no: senorita sx 6kg 1000 rpm
Serial no:[protected]
Date of purchase : 01/11/2012
Date of the incident :...