IFB Industries Complaints & Reviews

Worst service experience ever!! We been following up since a month regarding the repair of ifb washing machine. No proper training provided to the service people, no one responds to the calls.. The motherboard of the ifb washing machine was removed for repair n haven't been replaced till date.
Never ever gonna buy or recommend ifb brand to any one.. Ive been following up with multiple service men to get the problem resolved however...

Within one year the ifb washing machine top load has stopped working. Takes 3 hours and uses way too much water. Technician comes after 7 days and repeated follow up, but is not aware of anything. Every question he answers replace filter and disinfectant. Replaced it, charged 2k, machine is still not working. Following up again. Compalint number: [protected]...

Ifb is the worst service provider. They do not rectify the problem but only take their charges. I made a complaint regarding my ifb washing machine in january. The technician came and told to change the part named shock absorbent. He took the service charges saying that he will replace it soon. Even after taking the service charges they provide the service free of cost for one month but he did not turn up. I kept calling call center. Nothing...

Ticket numbers below

[protected] dated 09.05.17 (1st complaint registered through service center)
[protected] dated 17.05.17
[protected] dated 07.06.17

The 1st two tickets were closed without any information. (Confirmed by your service executive)
Third ticket i don't know the status.

More than 100 calls made to your service center and your so called authorized agency but all in...

Hi i am pratik khandla, my frd wahid suthar buy a 8kg senator aqua sx 1400 rpm to ifb point surendranagar.Authorised person of ifb poin s.Nagar ghanshyambhai give very bedly answering to me about my order of whashing machine cuver..I am 10 time online order to company...But every time hopeless.

My contact no-[protected]...

Hello,

I had filed my first complaint under ticket number - [protected] and was promised help via a technician. But, no one has arrived till date leaving me highly disappointed.

Every day i call you folks and you say that technician is coming, but no one comes to check the ac. Moreover, a few months back the ac showed similar issues and then too, the technician arrived really late. And again, the ac has stopped...

I bought a microwave from ifb and called customer care several times for demo and installation. Executive says that complaint is registered and you will get confirmation message and get call from engineer. But we dint received any confirmation message. We call customer care service again and he said call is not registered and i will register your call. Again happened the same. This happened around 5 times. Finally call was registered but...

Complaint ticket no - [protected]. Feeling very much torturous and inhuman attitude extended to me by ifb. Complaint has not been resolved till date despite my repeated request made to customer care and service centre and sent my feedback as "no" upon [protected]. Ms. Prachi is not picking my phone. Wondering why people should buy ifb products if their services are so poor. Washing machine is an household item and being used everyday. Moreover...

Since the washing machine was purchased from pai international indranagar, i called them for repair,. Technicians came opened everything and left it telling they will get some spare parts. It is being two weeks that they didn't turn up inspire of calling daily. All the machine parts are opened and scattered all over the room in a very pathetic condition. Please take it yo seriously and do the needful.
Thanks,
Prabha...

During running time automatically stopped and heavy noise is coming during running time.
Heavy vibration is coming during running time.
more time was taking for washing and time not working properly.
More water consumption during running the machine and vibrating more.
Display of timer not proper....

While spinning, drum is producing big sound and machine vibrates a lot. At start it goes well, but when it completes the cycle, at the end drum produces sound and machine vibrates....

Dear ifb,

This is ‘now frustrated dejected pissed off and past happy customer’ from visakhapatnam using ifb washing machine elena dx since last 5-6 years. I have registered a complaint (Compliant no: [protected]) on 22nd may 2017 that my washing machine is not working. They have sent a technician on 23rd may, the technician inspected the machine and informed me that ‘pump motor’ needs to be replaced. Later during the...

I bought ifb washing machine ifb tl-rdw 6.5kg, a couple of weeks before. From the day of demo, the machine has complaint of water overflowing - water keeps filling up to the drum level and keeps flowing via outlet. This is seriously an unacceptable fault. The service contact manager is not attending the issue properly. He sent a technician who attended the machine and said he has cleaned the sensor and it will function properly and left....

I bought this ac model number iach18kd5tp last year, but it is continually giving us problem we rfacing low cooling issueswe have lodged a number of complaints with u as complaint no. [protected],[protected],[protected], [protected]. But they did not resolve our problems. Only the compensations on the phone calls were given but not a solid solution of our main problem. Moreover we didnot even got a single free service of ac in a satisfying way...

I have bought ifb executive plus washing machin last month. I have order liquid, stand and cover more than 2 3 time i got confirmation call from goa office but not received yet. I am paying for that not asking free... It's most pathetic level of service you have.
Hope some one there who will read this and call me.
Jenish modi
[protected]
[protected]...

Dear sir, madam. My ifb washing machine is break down since one month. I have registered the complaint no.[protected]/11.5.17, no.[protected], no. [protected]. No one turned up to fix the problem of my washing machine since 1 month. Is this the service we expect from you. Despite my frequent contact with local service provide (Cell : [protected], ambur), no use, no help, no service. Our daily calls just ignored. I am very upset with ifb service....

I bought a new ifb split ac on[protected] with one year warranty.
But on[protected] the main part of ac main autocut plate dameged
Now only after 11 days damaged a main part of product
The machenic say that there is rs.3000 may be spent
But i am a poor unemployed person so i can't pay this amount so replace my product, s part
I will be thankful....

I have an aqua senator sx washing machine from ifb. The door lock is not working and i have lodged a complaint for the same but ifb is not responding.

Everyday they commit that the technician will visit but no use. I am fed up and really dissatisfied with the services and products ifb has provided me.

My contact details are:
Ashish garg
[protected]

Complaint registered against same...

I purchased a grill microwave oven (Ifb brand) from amazon. I have been calling ifb care for a demo but nothing has moved so far. Its already been 4-5 days and i am still going in circles. I called amazon they said i have to call ifb care. I called ifb care and they gave me a local hyderabad number to call. That local number is [protected]. I have tried this number 100 times at different time for days but no response. Ifb care is of no help....

Hi
Complaint no.[protected] dt 6th june 2017 and an incidence e190754 generated in your escalation channel system.

Washing machine is under amc.

Of-late, the machine is giving lot of problems and whenever complaint is raised, your representative will visit our home and suggest us to replace some few parts, although the machine is under amc. With the intention of machine running, we used to replace the parts...