IFB Industries Complaints & Reviews

I am one of the IFB customer from last 6 years.
But IFB service peoples are not supported any of the service requested with in warranty period.
I have called customer care for general service at many of time.
But they have not solved in my problem. But they have interest only out of warranty machine.
Particularly our area IFB service center (Vishaka Enterprise, Selaiyur, East Tambaram, chennai) are not attended...

Bought the washing machine from flipkart with order id od[protected] on[protected] and got it delivered on[protected].

Have raised installation and demo request several times with flipkart but no response till date.
Please provide installation and demo at the earliest. I have not even opened the package since the date of delivery 10 mar 2017

This is the first time i am experiencing such delay with...

This is to inform you that someone in your call centre has closed this complaint as ‘Resolved’ without attending even once to the complaint.
The metal cabinet lies unattended as it is.
This is most unprofessional behaviour & not expected of a reputed organisation.

Please refer attachment. Took AMC(INR 5k) on February 5, 2017 & along with it bought cabinet & trolley (Further INR 5K).
Despite 2 months...

Our IFB microwave oven started malfunctioning. It was within the warranty period so we called customer care. Their technician came and said that he would come the next day with the necessary parts. But it has been two days and he hasn't come yet. We called them again and again but they are indifferent to our problem. A few times they even disconnected our phone during the conversation....

I have a 9/7 washing machine front load. It is incurring problems and is not starting. It was purchased on 31st march 2012. I had called on toll free number which is[protected]. They registered my complaint and the ticket number given to me yesterday(31st march 2017) was [protected]. I haven't received any call from the concerned technician as was promised to me. I called back again and was given the number of the agency to which my complaint...

My name is vinit yadav with mobile no
[protected]
my no . [protected]
I register a complaint regarding 1.5 split ac on 28-29.
Service agent call me and fix a time and we clear about timing but 3 times this person not come and even not pick up the phone.
Is this the way to work i was thinking that ifb is good but i think your service is too bad i also have a lg ac their service is too good.
Time is...

I have a fully automatic washing machine, elena dx 5.5kg. Which has been regularly serviced. Just a day ago, it made a huge bang, and started jumping off the ground at it's position, because of which it had to be switched off. A repairman came over, and said the entire drum needs to be changed, costing around 6k. How can a quality product like ifb last for such a short span. This is not why customers spend more money buying trusted brands....

Our machine owner name is suganya narthagi, but i am her sister using the machine. My father paid for AMC through cheque. yet they didn't give original AMC paper. Our Customer ID is 1644678, Problem is drum must be changed. Date of AMC is 25.03.2016 Expiry 24.03.2018. Initailly I Complained about problem a month in January, they closed the call without our knowledge. we are not receiving any complaint details to our phone. [protected] - Complaint...

I have purchased AC .1.5 Ton on 29 Mar 17 but the product not been delivered to me or either any representer have contacted me since 2 days ...the dealer Mahalaximi Agencies, Vasco Goa is not talking any responsiability of delivery of product .nor any one has contacted me for Installation ..My details are as under
Milind Naik
H No.1540
Desai Nagar
Sankhali Goa
403505
Mob No [protected]...

Respected IFB,
I have purchased IFB washing machine on 14th march and it's 30th march today the service man has not installed my washing machine it has very bad behaviour which cannot be accepted please take an strict action in this matter the name of service man is GURPIND and his contact number is ([protected])...

I am an Ifb customer for 15 years, having two washing machines. I had registered an complaint from Pondicherry two days ago for for my elite machine, for which the response is so poor that I am thinking of switching over to a bet ter brand. My ticket no is [protected]. The service centre at Lawspet so called MSK associates response is so awful. No proper response. I am personally a fan of IFB products. I have an microwave oven too. Now with...

[protected] is my complaint no. Mr basha came to attend a complaint He first said it's a high voltage problem and suggested us to buy a stabiliser we bought and later he opened the machine and fixed something in machine finally its working but my compliant is my machine is even working without stabiliser.so he unnecessarily made us to buy a expensive stabiliser...

I have been using ifb washing machine for the past 3 years and i am facing same issue for the past 3 months.

local ifb agency is very keen on changing spares and looting money from the customer. They are not ready to hear anything from the customer.

I agree, every business is to making profits but IFB Thiruvotriyur branch is very poor in service. If this situation continues, IFB will lost customers and their...

Hello,

We bought a IFB washing machine 6.5 KG SDR Aqua on 26th March 2017 from a dealer name - Subhash Chand Ashok Kumar Ambala Cantt.

The dealer delivered a brand new piece with full of scratches & without lamination, User Manual & warranty card. The engineer who visited he house for the demo took the photograph of the washing machine & checked with their senior name Mr. Davinder, Mobile No - +91 [protected]...

Dear sir,
it is observed that our washing machine is getting tripped frequently in running condition and also it has not been serviced since it purchsed So i request to kind authority please arrange to your service engineer for the above complaint at the earliest please...

Purhcased above machine on 19.3.2016 from vijay sales, vikas marg, delhi.
Filter was changed on 25.1.2017 after a minor issue as suggested by qantum care (Authorized service provideer).
Recently registered complaint (No; [protected]) about "dl error" showing at display panel and washing machine not working.
Technician visited and cleaned the filter and asked us to purchase cleaning power which we did. But issue was not...

The mode selector is not functioning properly and is faulty. Your representative visited in our home but due required parts is not available in your representative. I request you to please solve the above problem.
Dear person responsible, I am an owner of ifb washing machine, which has been malfunctioning for a long time. The mode selector, designed to select various modes in which the machine operates, has been giving vague response...

My ifb washin machine drums problem in one month complaint but not coming technicians.?....

Dear Sir / Madam,

Nearly 2 years i have worked In “IFB Industries Limited ” in GOA, 2016 march i resigned from my job and i have applied for my PF in the month of April'2016, from 11 months i'm following with Mr.Subhankar (HR General Manager) to withdraw my pf balance, i have made several calls & i had given reminder emails but the response is Zero.

I made called to their head office[protected] / 9524)...

Your ticket No. is [protected] and [protected] dt.[protected] and [protected] dt.14.03.2017

I had registered pcomplaints for my Washing Machine and Dishwasher as mentioned above..My Washing Machine issue has been resolved and took back the spares by himself saying he will give it for scrap and offered us ₹100 for taking those parts.. Assuming that spares unrepairable we accepted his offer and gave him the spares .. The same executive...