IFB Industries Complaints & Reviews

CUST CODE : 2900375
i have registed a complaint on 13th jan 2017 to change the motor of my washing machine and till date no one has turned up. i have told these people that my AMC will expire on 28th jan and these people waited till it expired and called me several times for renewal and not for rectifying the compliant..\these people are so smart and they do not give any proper service till the AMC is there. kindly take necessary action...

I have purchased one AC on 31.01.2017.We have got a call from IFB and that our said person will come and installed the AC.They said installation will be charged Rs.300 and Rs.100 for pipe fitting.Two person came and installed and paid Rs.400 and Rs.100 for tips.We have not taken any bill as we were not aware of the same.They have no identity proof of IFB. Currently we have problem in AC and no one is coming for any services....

I am in Jaipur...have shifted my house and wanted to reinstall my washing machine. One Mr shibu said he is working in ifb and looks after khatipura area and he will do the work and there is no need to call up ifb customer care. He did half the work and after that we have been calling him everyday but he is not coming. I have given a complaint
No [protected] dt 01 Mar 17
to customer care for reinstalling the machine ...but till...

We have an under warranty Elite SX IFB washing machine. We registered complaint 3 times but still the problem is not resolved.

Problems that we are facing:
1) Water Leaking from bottom. - for this we were told that the de-scaling product that we had used was expired and that had clogged. We purchased the new descaling product and used that still water is leaking. Very bad customer service from IFB. Representatives who...

IFB washing machine has been purchased a year back in 2015 which has 4 yrs of warranty period. The rubber along with the steel wire in the door of the washing machine needs to be changed. we have called the customer care to repair it & they said it will be free service as we are in the warranty period, but when the technician came home, he said we will charge for it as the parts inside the machine will not be charged but the parts outside,...

Hi,

Today my IFB front load washing machine had Water Pump filter issue, water was leaking out. It has been 3.5 years I purchased and thought still my machine is under 4 year 100% warranty. But the technician told that warranty is not covered for this and when i asked him about 4 year 100% warranty, he smiled and strangely said that "It is a false commitment given by IFB". He is also charging Rs.450 for service and for filter...

Washing Machine covered under AMC since, 03 Dec 16. However, even after repeated complaints about excessive noise, the representative attending seem to be clueless and attend the problem on ad-hoc basis. The repairs have been attended to by representative five times in Feb 17 with the drum being replaced also in Feb.Presently, washing machine non-operational with burnt smell and smoke emanating from inside. Have been facing lots of trouble...

I have registered a complaint for non-working of washing machine which is under AMC on 27.02.17 with complaint No. [protected]. This was not attended till date and your service people are making mockery stating the complaint is transferred to Marthandam, in Nagerkoil district where as i am living in Chennai and My address is clearly available in the AMC forms. Company have very bad service people who have no care and respect to consumers....

I had book the demo for my microwave last week but still none of the executive call me or visit my place . This type of customer service is very prethatic...I will never by any other product from this company...I thought to by washing machine but now I change my mind for this...your company employee is also not doing anything on my complain ..please do the needful asap...

Sir
I have conveyed my washing machine
Complaints to my nearest service point
At Chenganoor . aleppy district. kerala state, last week, but not yet rectified.
I am calling daily to the office for the same problem, but no response, please make arrangements to solve my complaints.
Jayakumar VR
Anjanam, Kadakkad pandalam
Pin 689501.kerala.mob [protected]...

Since we have bought the washing machine it has been showing different errors again and again. This time it is showing dp Er. When I m calling customer care our call is not being picked up.
Awful service :(
So let me know why the he'll is it appearingoing and how to resolve this or else I am not going to prefer anybody to buy any single product of Ifb.
Kindly answer me without redirecting to any page for God sake....

The complaint was done two months back regarding the microwave oven.
The customer care people never came to take the oven and get it repaired.
Finally, they took the oven telling that there is some problem with some part and needs a replacement.
Now, they are like the part itself isn't available in IFB as the model is old, Please call the customer care and we shall return the oven to you.
This is not the service...

I have registered a complaint on 14th Feb as my IFB machine electronic panel was not responding hence unable to start the machine.
Recently I have paid a large amount for reinstallation too.
For the last 2 weeks I have been making calls to both IFB call centre as well as their Chennai service centre.
Both teams are not taking responsibility and are causing me unwarranted mental trauma.
Should there be shortage...

My request number for installation of a new machine is 19217960. It was supposed to be done yesterday but nobody turned up.I have been following up on customer care who gave me number of area incharge Mr. Surender Sharma who is saying he does not have my request in his data so he will not help.My old machine has been picked up as it was an exchange deal.I have no alternative for washing the coths. I wnat my machine to be installed and demo...

There is water leakage from the washing machine. I have amc dt. For 2 years 31/06/2016 the service man visited after a complaint. He said the door rubber sleeve to be replaced and the amc does not cover it.
1. We were not informed at the time of amc about this, as it costs just rs. 200/- more. Why?
2. However on enquiry it was informed they are not covering rubber items why?
3. Now the sleeve to be replaced and we are...

On the[protected] technician venkatesh - phone number [protected] has for service as we have amc signed. He started cleaning the washing machine and after some time the door handle got stuck and he could not open, he left saying he will come next day and repair the same. But never returned.
Next on[protected] technician manjunath came - phone number [protected] to service based on complaint lodged, removed the door and left saying he...

I bought a washing machine in October 2011 and the machine developed a problem few days back. I lodged a service request in toll free number on 25/02/2017 afternoon (IFB ticket number [protected]) and they said they will send local technician will come within 24 hours. still now not a single person came for survey. So kindly requesting you to do needful....

Since 16th January I am registering complaint of my inbuilt microwave. My previous complaint number is# 19041465, present complaint # [protected], my ifb costumer I'd is 30090191. I have called area manager also. But till today it's not been rectified. If this is the service of" IFB", then we won't recommend to any one to buy your products. Spark and loud sound comes whenever we start using the device....

We have purchased IFB Elena DX washing machine 5 years back...we had no issues regarding the product.With out our complaint one day IFB service centre person came and said that your machine warranty is getting over so please get your product serviced before the warranty gets over. The next when we used the machine automatic has bee not working so we called him and asked him what had happened. He said the timer has gone. This all happened...

It has been more than 1 week since I've bought an IFB washing machine. The technician called and I told him to come on Friday as we're both working and no one would be available to attend him for the demo. This guy cancelled or closed the request and never showed up. When I called him on Friday, he said he'll some n Sunday. On Sunday, he said today is our holiday. Now if the machine is not installed today (which I am sure it won't considering...