IFB Industries Complaints & Reviews

Hi Team,

I am Vamsi from Hyderabad, i have been using IFB washing machine Serena SX since 6 years. 2 months back water is coming from washing machine drum, so have raised a complaint and local service center guy Yadagiri called me and he sent a technician. Technician just used sum gum to stop it temporarily and that time i spoke to Yadagiri asking him to remove the part and not to stick with a gum. Then i called IFB customer...

I purchased IFB washing machine model SENORITA PLUS Vx 6.5kg through CSD CANTEEN CHENNAI. My CSD Order No.220770, dated on 27.01.2017.

The CSD order/indent copy was handed over to IFB INDUSTRIES Limited, vadapalani, Chennai-026 the same day. but till date not yet delivered . what is the reason for late delivery. when will i recieve my order. kindly respond to my complaint.
Thanking you
N GANAPATHY
[protected]....

Hi,

My details are as follows:
Name: Mohit Kaushal
Address: 6/175 DDA Flats Kalka Ji, New Delhi-110019
Mobile Number: [protected]
IFB Customer ID: [protected]

Complaint: I bought IFB Aqua Senetor Front Load 8Kg washing machine in Mid December'2016. Since the machine was installed I have been facing issue with the machine. I have been raising complaints with IFB customer care starting...

Dear IFB,
I have purchased a IFB washing machine from IFB Point, GIP Mall Noida
on 19/02/2017, they told me they done the installation on Monday
evening at 06:30 and the service engineer arrived but not able to do
the installation as he is not having the extended pipe for water
connection, and then he told will not able to come on next day after
5:30, the complaint again to IFB Point, but they are...

Not attending for repair

We have IFB dish washer.Recently got it repaired by BRAND WORK SHOP No 233 6thcross
Mathikere Bangalore ([protected]) with bill amout rs 15874/. (Bill invoice no 00288 dated 01/07/2016)and with 12 months warranty during01/07/2016.After wards once again we faced problem with working of dishwaher in december2016.
we complained to above agency several times but in vain.Even they have given...

I bought a washing machine in October 2011 and the machine developed a problem few days back. I lodged a service request in toll free number on 21/2/17 morning (IFB request number[protected] and I received a call from service center in Nagercoil immediately. From noon they kept me waiting at home till 6pm and telling me the technician is on the way. At 6pm the manager of the service center came online and Promised to send technician on 23rd...

I have done AMC for my washing machine on 03.03.2015 for 2 years at Rs.4157/- (Invoice No. 12241, dt. 03.03.2015) with IFB industries, 14 Taratola road, kolkata-700088 but, regret to mention that till date no one has attended for service of the machine. Now, when the AMC period is coming to an end they are calling for renewal of the contract.
Now, I want my full amount refund instead of renewal of the same.
Thanks...

This is with reference to my compliant regarding malfunction of my washing machine. It is very unfortunate that my washing machine has not been repaired till date which puts me in doubt regarding the after sales services of a reputed firm IFB. This is the experience I have gained after 4 four years of purchasing my IFB washing machine. Giving ten years of separe parts support seems to be a mith only.
Any way hope my washing machine...

We requested to replace said w/m purchased from you on the date of installation while demonstration to us by your technician, as we drawn attention to technician that there was uncertain noise and vibration, after that he orally committed to visit again and check in detail.in his visit, he brought with solution that we must have to use ifb liquid detergent and suggested us to brought m/c foot stand. We trusted ifb product as we replace our...

Sir,
I have invested Rs.4000/- on dated 08/09.1995 vide receipt no LC/C/95/16799 and
on maturity date 07/09/2000 I deposited my certificate with the company vide FDR no LC/C/95/16799 DT 6/2/2001 duly acknowledge by the company with signature & seal.
but till date I have not received my hard earned amount with interest .
I would like to request you to take up my matter & advice me for futher action, so as to...

I have called IFB customer care complaint about my IFB washing machine [protected], but case closed without any update this is getting repeated by IFB and no proper response from IFB customer care, escalating to higher management also not working totally IFB services behaves worst I will never ever suggest or buy IFB products in future, They try to force customers to buy Ifb accessories during service visit and none of highest managers mobile...

Sir/Mam,
Our ifb 5.5kg washing got failed suddenly.since 4 days.It is not getting start.This is happening second time. We are not getting the reason of failure.If your serviceman can came at home to check then it will be very helpful for me.Kindly look at my complaint and please send within 2-3 days as i am facing so much problem.Contact me..
Contact no:[protected]...

My IFB Washing machine is showing a dPEr error as well. I selected prewash and delicate mode. Worked fine until prewash was finished. Delicate mode not starting. I might have overloaded the washing machine, but I was about this amount of load on a regular basis, and never had a problem before. I have recently cleaned out the entire washing machine from top to bottom. It is also developing some mold in the rubber sleeve. How do I get rid of...

The service provider at Bangalore have not yet attended the complaint .
We had a AMC for the service, but the part replaced is not fixed properly . I have complained several times. The service guy visited to see the problem and assured of repairing it in next 2 days. Its almost 15 days my problem is not resolved. The service centre is very adamant and lie whenever we call them....

I registered a complaint with IFB on 15th Feb with ticket number [protected]. they said engineer will come within 24 hours. I got a call today 16th Feb at 11.30am from engineer and he will be at home by 1.30pm. i put half day leave and came home. No engineer turned up. I called twice and they promised me the engineer will be at home in next 10 minutes. As of now 8.20pm no one has turned up. It is waste of time for me. IFB is playing with their...

Is there an escalation matrix for IFB service complaints, someone who can be spoken to and who is willing to listen to customers.

I have trying to get a leaky washing machine fixed for one month now. The service franchisee is replacing part after part and charging me too! This is like black mail and completely unacceptable. It has come to a point where they refuse to change the part till I pay first. I need to talk to someone...

Hi,

This is in regards to IFB Service, I had purchased EVA Aqua vx 5.5, 800 RPM Fully Authomated Washing Machine from Croma Center (Marathahalli, Bangalore, KA) on 18th Jul 2015, with the given warranty of four years.

Issue:

Front Part of the machine (Called PCB); Operating buttons and the complete electronic panel attached with the PCB burnt.

Service request raised to the help...

Dear sir,

I have an ifb washing machine which was not working. I called up on the toll free number on the 31st of jan 2017 and had registered a complaint. Unfortunately i had not recorded the complaint number. However, i did get a call from a technician on the 1st of feb 2017 and he attended my house.
He said that there was a leakage in a pipe. He removed the part. He said he is taking it back with him and that he will...

I bought 2 ifb microwave and 1 ifb front loading 6.5 lt fully automatic washing machine in January 2015. After a week the switches from washing machines panel started coming out automatically and the door got loose.I thought the company gave me defective piece and after my complaint ifbs so called fake engineer came and convinced me to fix the problem and replace the panel . After that every time company gave me new date to replace the door...

We have purchased IFB Senorita 6.5 kg washing machine After using for 1 year 2 months the machine didnt start. So I have raised a issue to customer care, the technician came and to my surprise he told there is a rat crack at mother board so we cant rectify for free you have to pay 4500 rs. while purchasing they told for 4 years 100 percent warranty. Now they are saying no warranty for rat crack. when i have enquired the rat mesh is just 150...