IFB Industries Complaints & Reviews

Good day,

We purchased this product and it was giving electric shocks as we took it out and tried to use it. Defective product received, someone from ifb came for demo and took the request for replacement as defective product was received, however no response is received in 2 weeks, so i have launched a complaint with ifb customer service and still no response after 4 days. This is our first ifb product and i am really having...

Complaint no [protected] dated 27/12/2016. We filed a complaint with the call center since there was a burning smell coming from the machine and the inner tub was not rotating. We were told the complain was flagged as urgent and next day morning we would have a technician visit us. Next day we called the service center at malad to check on the time the technician would arrive and for every call made we were told within an hour. After waiting...

Hello Team,

I have bought a IFB Microwave last year in the month of January and ever since I started using it, I found some issues of loud noise. I raised a complaint with your Call centre and somebody came to fix the same. The fix resulted in another issue of Food burning (convection mode). This issue I have been raising since then with no resolution. The latest complaint I raised with your team is on 7th dec (Complaint #[protected])...

We purchased ifb eva aqua vx 6.5kg last year. Since first wash washing not good. Even small dirt is not removed. I complained that pls replace this model with senorita. But they did not accept.they said you havE to buy new one only, we won't replace. But this is a failure model. Very disappointed with This.i purchased because of brand name only. Not a worthy model. Because of worst washing I am nOkt using this.hand wash only...

1. Was called up by one tech for demo on 29/30 Dec
2. Requested for attending on the day next by 1200 hrs.
3. Told in clear terms of inability to attend by 1200 hrs.
4. Agreed for the 2nd Jan latest by 1230 hrs.
5. Today again a call came the person concerned simply announces that he is coming over for demo.
6. appears does not know how to converse on phone.
7. If this is the start then shudder to...

I am sorry to say we purchased dish washer neptune vx and senator top model washing machine, and both these products delivered on 17 december, 2016. There technical person came after 4- 5days. After opening the cartoons he found there is major dent in dishwasher. He went back with a promise that he will return within 2- 3 days and replace the dent cover part. Since then we calling daily on their customer care no. No one replying. Even we...

Sir, I bought washing machine, IFB Make model Elite Plus VX 1200 RPM from M/S: Pawan Arcade, Muzaffarpur Bihar, bill no. 2664 dtd 2/8/2016. I used only 7days then suddenly the machine stops working thereafter i call several times to service provider but still no action has been taken by agency rather i were ensured for better service. Please help me...

Some time back my washing machine was not working properly. On lodging a complaint at your phone number the service provider came and changed the panel. But the new panel (?) is also not working properly. It gets hanged in between the process of washing and the timings of washing's are also different from the original panel.Again Lodged a complaint on phone many days back but no body came to get it replaced. Please get it done at the earliest...

I have raised a complaint on 16 / 12 / 2016 regarding the machine instability in working. It was not working properly, means used to rotate some time and some time not. Also I said that the stabilizer provided is not working properly and there is a huge amount of leakage in the outlet. The stabilizer was provided by IFB itself. So with all these issues the customer care, they took the complaint and gave a complaint number "[protected]". br...

Hi,
extremely unhappy with your service in hyderabad, i raised complaint with # [protected] and it not resolved again your escalation team raised ticket#[protected] both were closed but problem not rectified, today i spoke to ur customercare, no action till now, iwait for another12hrs then will file a case in consumer court
Regards,
shiva,
[protected]...

Complaint No: [protected], No one is really cared about customer service, but for telling sweet words. There is no seriousness on the part of customer care division, which is really one is going to improve the image of the product. This really lacking on your part, for Eg. complaints received by you : 3627, Resolved 328, which below 10% will speak about your after sales service pl....

Purchased a washing machine model eva-vx. Until last months service none of the service engineers stated that two filters had to be used. The service engineer who came for service yesterday stated that since we had used two filters the inner filter has weakened and the condenser is heating very quick. Why was it on informed at the times of installation?
I had changed the filter in end of august, and he says the filter is bad and needs...

Dear Sir,

I am the consumer of ifb product since last 7-8 years and purchased washing machine : ifb elena x 5 kg approx. as the loading capacity. My other details are as follows -

Consumer name : Vishal Jaiswal
Consumer complaint code : 18610419
Address: Quarter No D/16, HPC Colony, Kagajnagar, Jagiroad, Distt. Morigaon, Assam - 782416.

Franchisee Office address: House No 70, By...

We have purchased a IFB Washing Machine Automatic model No- AW7201WB. The purpose of writing was I had complaint many times regarding my machine error E-5. This has been now more than a month that I have to call the IFB customer care number every 3-4 days. The engineer visits the home every time changes some parts. Later after 2-3 days the machine shows the same problem of Error E-5. Either the engineers are not well trained that the are...

Raised a service complaint for fixing the door on IFB Washing m/c. Continuous False promises of sending a service engineer within 1 hour, 2 hours etc and still engineer has not been sent to fix the problem. At least if the time of service was told, we can plan our other activities accordingly. Extremely agitated by the attitude of the KBS Services representatives (Manjunath and Raghavendra) who seem to be taking the customers for a ride....

I filed a complaint (Ticket no: [protected]) that after i load machine clothes, no water inlet was happening. The service person came and attended the call after 3 days of complaint confirmation. He told that he will be bringing the things to rectify the issue. Its been more than one week after that, no sign of person turning up to rectify the issue. I have opened another complaint that my complaint has not been rectified (Ticket No: [protected]...

Sir, I am senthilkumar, i had ifb washing machine, now it"s not working, so i registered my complaint in ifb customer care on 08.12.2016, complaint no-[protected], but till date the problem is not solved, any person not attend the problem, but i got a sms the problem is solved, so once again i registered my complaint, but not use to my problem, so plea rectified my washing machine repair sir, thank you...

Hi,

Consumer name : vijay kumar jain
Consumer code : 10864631
Address: 17/3 ram nagar, shiv kala mandir, krishna nagar, delhi 110051
Ph. : [protected]

Series of complaint registered from 22nd nov : 18783733,[protected], 18864574, 18883526, 18931940

I am the consumer of ifb products from past 5 years and purchased washing machine : ifb elena dx 5.5 kg
And i am taking...

Myself Geetanjali Bhatt had a problem with my washing machine as it was creating a screeching noise during its wash cycle l therefore lodged a complaint with IFB customer care and a technician was sent after two days who told that the belt has to be replaced and therefore after a day he brought a belt of improper specification and with much difficulty somehow the belt was fixed After very few days the drum stopped rotating and hence once...

I have registered complaint on the issue of drum on Nov 24 2016. from four weeks regularly i am calling customer care and floor supervisor/managers false assurance has been given but my problem has not been solved. I am fed of with IFB services. enough is enough and i had made a wrong choice of buying IFB machine. since it is giving poor service i would like to return the product and refund my money back. within one year machine has spoiled...