Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear team,
I have called to irctc customer care at 2:48 pm dated 13 aug 2017 regarding not refunding of my cancellation ticket money.
I have spoken to officer there has been 3-4 days completed but the amount not reversed.. I insist that i have urgent money problem kindly take the request regarding the same.
But the officer mr amit kumar clearly says that this your problem not our.

I again says kindly transfer...

1.in chennai suburban trains, normal commuters gets in to the first class compartment unknowingly and get caught by ttr. Ths issue is due to no proper identification of first class. It is distinguished by different cross lines in outer which is not enough for a normal people to identify. Pls help to make interior and exterior colors different in dark probably and help all.

2. We are travelling between chennai beach and chengalpet....

I tried to book a tatkal ticket on 11/08/2017, on dot 10:00 i clicked on book now, i completed all the details within 1 minute, amount got deducted and i got an error that no seats available. I'm not sure, how come within 2 minutes seats will be gone when my account has been deducted and no pnr generated. On top of it it happened twice. First when i tried to book 3ac ticket and second when i tried to book ticket for sleeper. My father was...

I am anurag and i was travelling to hyderabad from gwalior in telangana express (Train no:12622) on 11th august. I lost my phone on 12th august and unable to find it. So, i request you to find my mobile.

Name: volety anurag
Address: room no: 334, boys hostel-3, abv-iiitm, gwalior.
Email: [protected]@gmail.com
Missed date:[protected]
Imei no: [protected]
Make: samsung
Last used number:...

Dear Sir/Madam,

My Name is Raghu Batta.
My Father, Surjeet Kumar ( Heart Patient with Blocked arteries) boarded the Train -Punjab Mail (12138) with PNR NO [protected], with Current Status (Coach No, Berth No.) CNF/S9/62 .

When my Father reached at his seat, he found another person who claimed that the seat is issued to him by explaining my father that he had paid for the seat to TTE and shows my father...

I am not sure why the hell northern railway is so disgusting in managing the trains arrival and departure time. If it' s unmanageable please lessen the trains but start dropping the passengers to their destinations on time.

I know even after 1000s of complaints this northern railway is not going to improve anything and they will go worst than before.

Regards,
Anshul kant...

Dear irctc,
I have been travelling for work to and fro in train for over 10 years. And one common problem i feel that disturbs the fellow passengers is loud noice and leaving the lights on even after midnight.

For instance, in one situation bunch of young friends talking aloud till midnight n celebrated a birthday in train shouting n waking up others.

Other one is talking loud on phone to others n leaving...

I was trying to book the ticket on 11 aug 2017 for the journey date 12aug 2017, from bangalore to hyderabad from irctc app, but the ticket was not booked and i tried booking second time but both the time it showed "error" while processing after entering the otp, and when i checked i knew rs479.98was deducted twice. I request you to take proper actions as soon as possible. I am sending you the id number of the amount being deducted from my...

I was trying to book ticket on 11/08/17 for journey on 12/08/17 from Bengaluru to Hyderabad, I tried booking the ticket once but couldn't make it, so tried second time and both the time I just processed till the OTP, and then it showed error, then when I checked my account details it showed that amount of rs479.98 is deducted twice, so it comes around 959.96. I am mentioning the id number below .

I'd:[protected]IRCTC
...

Dear sir
I tried to book 2 tatkal tickets date on[protected] though online irctc site. The tickets is form SECUNDERABAD to vijayawada n8 11.00 clock time[protected] simhapuri express. After complete the payment thru my hdfc bank credit card no [protected], I got the otp my mobile and the payment of 830.00 was debited from in my hdfc credit card account and 1msg received 830 debited in my accounts. Due to error seats not available.plz...

Dear sir/mam
I have cancelled a waiting ticket which was booked from my irctc mobile app, a confirmation email was sent to me that i will get the refunded amount in 3-4 days. I have cancelled the ticket on 05/08/2017 at 12:04:24 but yet i didn't received my money back in my account.
My pnr no. Was [protected]
D. O. J 05/08/2017
Cancellation id [protected]
Name of the train was hte bnc express (18637)...

I booked a ticket from Gaya to Kalyan on 22-06-17, but ticket not booked and amount debited my bank account of PNB with transaction ID - TXN [protected].
I thought it will automatically refunded as usual. But after waiting long the amount did't refunded. So I mailed to [protected]@irctc.co.in with full detail (screen shot of IRCTC refunded amount and updated passbook where it can be clearly seen that same amount is deducted on same date...

Pe ramachandran
To [protected]@irctc.co.in 9 aug at 7:42 pm
Dear sir,

I tried to book one ticket thru internet (Irctc site). The ticket is from chennai central to palakkad jn
For travel dt on 12.9.2017. The train number is 22639 (Alleppey express). After completing the payment thru my axis bank card no, [protected], i got the otp in my mobile and the payment of rs.234.89 was debited from my bank account...

I have purchased a Railway ticket for the journey from Gorakhpur to Kolkata from Gorakhpur PRS. I purchased the ticket by swiping the Debit card. Due to some reason the ticket was cancelled on 22.5.2017 and refunded amount on cancellation of the ticket has not been credited to my account till date. I have already complained the matter through CPGRAMS but settled.
The PNR No. is [protected]....

I have traveled from Chennai to Hyderabad on 09.08.2017 by charminar express train no, 12759 PNR No [protected]. My wait listed ticket confirmed to RAC A4-29. The TTE checked and informed us he will check up all the tickets and allot birth if any vacancy.

I was waiting up to 10 PM and he did not turn up and i went and met him at A-1 coach and checked up for birth. He informed me that he will check up joining passengers and he...

While booking a ticket in irctc online on 9th aug 2017 through a debit card (Kvb), i received transaction failed. And then i booked with another debit card (Canara bank). Now my ticket is booked and amount is deducted from both accounts for the same transaction. The details of my transaction are as follows:

Transaction id: [protected]
Pnr no [protected]
Train no./name: 12083 / jan shatabdi ex
It would...

Dear sir/ mam.

So many times i called to irctc customer care given on portal is not responding.
I have mailed regarding my cancelled tickets but there is no response from irctc.

Dear sir, you are requested to refund my cancelled tickets. Why should indian citizen suffers if railway management cannot manage.

Here i respect fully beg to say, that my self suffers from highly fever, at last...

Name - vijay kumar irctc user id - v[protected]mobile no:-[protected]
I have mistake in my irctc registration by entering the wrong email id. Wrong id i have entered is vijay[protected][protected]@gmail. Con my correct id is vijay[protected][protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

Quality of food is not good in 12270 duranto exp nzm to mas. Please focus on it. And only 2 ltr water is being provided for individual for nzm to mas journey (27 hrs journey approximately) that is not sufficient. As per medical advise individual is suppose to consume min 4 ltr water in one day and this journey is more than that. Individual is already paying catering money throughout journey. So please my suggestion is to provide atleast 4...

Sir/madam,

Indian railways cancelled my train. Attached please find my i - ticket

The train number is: 09458,

Pnr: [protected]

Date of journey: 1st august 2017

Transaction id: [protected]

Name of train: gimb ten spl

3 adults, gen sleeper from mangalore junction to ernakulam junction.

Indian railway cancelled this train...