Kent RO Complaints & Reviews

Kent RO was installed in Nagar Palika Sampla and there is some issue in it. The water is not coming out of the RO.
And we did call to the customer care its been two days but no one approached. Please look into it. And resolve our issue as soon as possible because we are facing a lot of problems....

Kent is worst RO ever and their service is even more pathetic. They charge Rs 5500 for filter change. Even when some of the filter got changed recently and don't require replacement. But the service guy is like "pura change hi hoga, warna rahne do." Service guy's attitude was another level. I am throwing this RO as spending Rs5500 in every 3 months doesn't make sense....

This company is fraud and selling useless products in the market. I brought their RO filter one year ago.After finishing one year their technician asked me to take AMC for electrical parts which costs me 2.5k. In the next visit their technician told me that you have to change all filters which will costs you 5.4k as our product filter comes with one year warranty and that’s the one of the reason ur water TDS level is high and taste is not...

I have buy Kent RO Ace 8 from Flipkart before 1.5 month...and I requested for installation and demo 10 day ago . But refused by Kent RO service provider ...so request for kindly helpful...

Leakage of Water in the purifier. Today I called customer care around 11.30 am. They replied technician will contact you. Until 4.30 pm nobody called. I tried to contact customer care 5 times. No one picking the call. Please do the needful. Thank you....

We had requested for a service of our RO filter and a technician came to our house on 21st April 2022. He changed the filter and subsequently took Rs. 9499 from us for AMC. Subsequently the water purifier is not working properly, having sensor issues and tds is only 7. The other authorized service centers are not willing to adjust the tds controller because we have paid AMC and the original persons seems to be a fraud and is not reachable...

I registered my complain on 9th may 2022 at around 1 pm. I requested for more than 10 timws for immediate resolution as water is not purifying. Next day again I requested by customer representative around 20 times, they were just promising. I waited whole day as there was scarcity of water and I was expecting to get it resolved same day.Second day also passed away. On 3rd day after calling to customer services, they assured for speedy action.Almost...

Sir I had purched online from Amazon site, a kent prime plus filter which was installed on 18 Jan, 2021 ...
My service agency is Tanvi enterprise Pathardi ...
After 1 year filter shows change filter alarm ...so I contact Custer care for service,
Tanvi enterprise Pathardi told that filter kit should be change...
So I purchased a set of filter kit from Online from Amazon...

Then I call for service...

My ro mebrane is not working since 15 days 15 days ago i filed complaint but not resolved yet.
I want to replace my maschine and file complaint against your service its veey bad worst service in the world...

I have changed my filters and membrane around a month ago and now they are not working and ro water is blocked.I paid 3500 for them and they are in three months warranty. I am complaining at kent service centre since three days to replace them but no one is changing our filters. Such a bad experience from kent!! Cheap filters which can't even last for a month.Total wastage of money!! If they can't change filters then what is the use of them...

Kent Grand plus is making continuos beep sound and stopped working. Please look into it....

I have complained that my Kent pride plus RO is not working and I made a service request through a kent app. The problem is it's been a week no one visit my home and repair my machine. Today got a call from your executive, what he's said this is not our region you have to raise a complaint in another region. I don't even get his point. This is totally pathetic, already been a week I don't know what to do. how poor you guys are. It's driving...

It's been only 8 months and this is the second time I've to approach for faulty product. This time it's showing an error - UV failure/ Low minerals Error. The tech visited my place today is asking for changing the carbon filter and sediment filter without examining the machine. He's quoting that we didn't buy additional sediment filter from him and now every six months you end up paying 1000+.

The tech visited is asking for...

I have complaint that my Kent RO is not working on 26th April 2022, got the date on 28th Apr 2022 at 9-11 slot, but no one visited or call to understand problem. Today got a call from executive Vijay that he tried to call me and I didn’t pick up the call. Asking for call screen shot he stop responding . After 3days of logged compliant and no water at home with old mom & dada and my neonatal is facing sever challenge for water.
...

KENT service is a joke. I have called service 4 times within a week and still issues are not resolved. They have changed all the filters and other parts as well, still there are lots of problem with TDS of water. I have a small kid who is drinking unhealthy water for sometime now and the issues are not resolved....

Our company bought water softener bought vide invoice no. 122 dated 23/02/22 and stand mixer vide invoice no. 138 dated 10/03/22 under 18% GST from your dealer Kiran Powar at Kolhapur.

Though GST has been charged and paid, it has come to our notice that the GST amount has not been paid to the Govt.

This is a serious matter from a company like KENT.
Lot of issues for installation of machine too. Absolutely...

I have ordered a kent electric kettle 1.8L in flipkart on March 2020. It worked properly till 6 months. After that it stopped working. Immediately i have raised a ticket to customer care. They promised me that they will replace the item, but till now I didn't received that replacement....

Dear Kent team,

Below screenshot mentioned, service I registered online.

Product Name : KENT SUPER PLUS
SERIAL No. : KR[protected]
Name : PANKAJ SINGH

The agent assigned by your team is mis-manupulating, talking very badly and forcing to install filter or will come for service only if I agree to replace any parts of Kent RO.

I have installed new Kent RO on 03-Dec-2021....

As per our verbal telephonic discus- sion dt:14/4/22 on14:05 we hereby attach with this 4 your ready reference i.e. sediment Filter Image, Our Sediment
Box pic and and Given Receipt by technician Mr.Nishant Kumar Mob.no. [protected].
Against above, Agency M/s.U.B. technician charge Rs.500/- 4 One sediment Filter (Pre-filter) but he replace by kent Product code 20011 which Cost Rs.200/-only. So, we requested that please replace...

Sir/madam
i purchased kent elegant ro that delivered on 11 january 2021
but after 4 or 5 filtration kent ro stopped working, i launched complaint then technician repaired it, but after repairing ro again filtered only 4 or 5 times and again it stopped working.
Defective ro delivered to and kent ro customer care is not changing the ro after complaint....