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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank
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Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 50

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S
Sak_13
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Fake Calls for Loan Recovery

Address:Bhayander, Mumbai

Dear Sir/MAdam,

I am getting calls from Kotak recovery agent from the number [protected] & [protected]. he is so rude on call. He is asking to pay loan amount which was in CITI FINANCE now its Kotak Bank. He provided me the Loan account no : 15439202. send me fake mail attachment of Loan statement we call kotak bank customer care and they were not able to find this loan number. He said "citi finance has been closed and not Kotak...
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I ordered one jacket from MYNTRa but later on I cancelled the order. MYNTRa gave me a message of refund initiation on 1 November but it is 23rd November today and I haven't received the refund amount. They gave me a bank reference number and asked me to contact bank for the same. I have contacted bank n number of times and every time I got the same reply that bank has not received any refund and that I should ask MYNTRa for the refund. I...
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Address:27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E) Mumbai Mumbai City District Maharashtra India - 400051

Kotak Mahindra Bank has rejected my request to Unsubscribe my phone number. They are constantly sending me promotional sms on a daily basis. I have approached their customer care email and phone number...but They denied to Unsubscribe my phone number. I am being harrassed as I am am old person with ailments...and they are completely ruining my life and bombing my phone number with lots of SPAM SMS to open a bank account. I do not want to...
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M
Maheshraj1990
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Money deducted without intimation

Hi all,

From my savings account inr 9000/- has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak....
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Address:Kotak personal loan department - Avinashi Road , Coimbatore

When taking personal loan sales team told me that not pre-closing charges after 12 months and after 15 months i request for pre close, they are telling me to pay 5% for 6, 00, 000. which is 30K. The sale team are collapsed and they have moved out the company who have the commitment....
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Address:24-26-18 ,Foundry street,durgapuram,vijayawada, pincode 520003.

I applied for checkbook and atm in nearest bank. I didn't receive debit card in my welcome kit which delivered by bluedart just now.i only have checkbook in the welcome kit.and the customers care services of kotak is not good...
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K
kailash862
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Error code 954

Address:Hno 154 vpo Holambi Kalan

My name is Kailash saxena, few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee...
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P
Pradeep Yadav Yadav
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My debit card se paise cut huy

Address:Majra Makara ,TEHSIL NIWARI, DISTRICT TIKAMGARH(M.P.)-472338, Majra makar ,post ladwari district Tikamgarh

मेरे Mahindra Kotak Bank se pase cut huy h jo vapis nhi huy h jo kisi membership from cup declaration of good health ke name se policy ki gai h jisse ₹1187 cut kiye gaye h कई बार बैंक में jakar request ki par koi सुनबाई नहीं हुई h Kotak branch se se ek number de diya jata h[protected] or bol diya jata h ki is par call kar le par us number par aaj tak call hi nhi laga h mujhe apna...
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A
Abhisuman Das
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177 rs deducted from my account

For my account no: [protected], I can see the balance as 199 rs, but the amount which can have transaction is 22rs. Virtually system has deducted 177rs without informing....
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B
Burn Knuckles Gaming
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Amazon Refund in different account

My name is Manoj Pandey and I had ordered PS2 controller converter to usb of RS.551 in Amazon I returned this order due to personal reason. And on 2/nov/2020
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but Kotak Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent and i want...
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8
89k styles
from Powai, Maharashtra
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Credit Card charge

Hi I was given credit card emi option when I requested to cancel my credit card for which I was given 6 emi out of which I paid 3 emi and due to covid I could not pay the rest but there after I have been getting charged 10 % minimum due everyone month when the credit card is closed..

Can you please help me with that.....
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D
dora business
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by bank staff

Sir,
I am having a Saving account no. [protected] and a Securiy account having a shares value of about Rs 40 lakh with your bank recently my wife also opened a account in u r bank vide a/c no.[protected] . These details are being given for confirmation of my status and and to make sure that a suitable action will be taken by yourself .
Being a senior citizen of plus 70 today I visited your bank at about 2.15 pm to deposit amount...
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J
Jay74368
from Patan, Maharashtra
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Complaining about loan against credit cards

My name is Jay Parekh and my credit card no ends with 4096 and I have a saving account with your Vasai East branch, till date I have maintained a very good relationship with your bank but now I think I should break all the relationship and close all the accounts with kotak mahindra bank

I had a pre approved loan on credit card which your bank rejected saying that because I made multiple enquiries for loan they rejected my application,...
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Address:[email protected]

On the date 06th Nov 20, I tried to add amount of 19400 to my kotak 811 account from HDFC debit card, But money get debited from HDFC debit card on a successful verification of OTP for the transaction and the money is still not credited in my 811 account.
Reference number of the transaction[protected]...
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Address:Delhi

There is a Lien charge on My account of INR 292.33 because of which I am not able to use my account. I have no idea why these charges are showing in my account. . As mail received from Help centre these charges relate to ATM POS charges, I don't have issued ATM Card and no ATM Transaction was done with this account These charges should be reversed..
Name - Vaibhav Mittal
Contact -[protected]...
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H
Hareshhadiya7
from Powai, Maharashtra
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Balance

I am doing recharge on 23 April 2020 for my Vodafone Sim Card but recharge got failed but my payment deduct from the bank and I contact Vodafone team also for recharge status they are saying not getting the payment you can check below screenshot along with Vodafone confirmation mail and my UPI transaction details also.

I am not getting my refund yet from Kotak bank I am continuously follow up on this matter but no one can...
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N
Neha Dhanwade
from Mumbai, Maharashtra
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Amount transferred but not reflecting in passbook

Address:Goregaon Mumbai

Registration Number - KRKCH/E/2020/03417

I have initiated online PF fund transfer request from old member ID to new one on Sept 2020.
The same got approved on 29the sept 2020 but the amount is not reflecting on my latest passbook. I had also put a grievance online and got to know that the funds are not released by the previous employer.

Kindly check and do the needful...
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S
Suchita Desai
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Credit Card Full Amount Collection

Address:Valsad

I have a Kotak Bank Credit Card, the Minimum Due Amount is Rs 15, 562.14 and Total Amount Due is Rs 27, 400.55 as on 4th Nov 2020. My last due date is 10th Nov 2020.

Today, as in 4th Nov 2020, I am receiving an email from consumerassets.[protected]@kotak.com, regarding full amount (Rs 55, 230) to be paid within 3 days, or they would take some legal action against me, which is not mentioned clearly.
What type of mental harassment...
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G
Gulamfruitwala
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Online transaction fraud

I mr Gulam Rasul Husain Fruitwala I got the call from kotak Mahindra Bank telling me ur kyc is pending pls update your kyc otherwise your ac is freeze he sent me link in sms //form.app/KotakMahindra/kotak-mahindra-bank-811 I click on that link it asking me CRN num I type my CRN number after that it asked verification code I type that also after that I got sms rs 1900 is gone from my acc and the call is cut I lost my money pls help me to recover...
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Address:India

Dear Team,

since march 2020 due to covid i lost my job till date i am searching for the same but i am getting calls from recovery department and i cant even explain how they are talking to me i am feeling depressed. its such an insulting for me. coming at my door step and calling. i want to know if i die will the outstanding amt waived off??????????
i cant handle anymore recovery calls...
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