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LG Electronics Complaints & Reviews

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Last updated May 2, 2024
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LG Electronics reviews & complaints page 228

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J
J.JK
from Mumbai, Maharashtra
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Repair not done since last 15 days

Address:Thane, Maharashtra

I have raised a request on 22nd August, 2013 for my Televisions model 21FA20Q. LG Services centre Engineers came in my home 23rd Aug and take a TV part for repairing in Service centre. Every time I call LG Customer care they say give us 24hrs your issue will resolved. Also I all Service centre, they say every time different (your TV’s part are testing, Engineers are not available, Your TV’s Part are not coming, if part are coming, we...
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I
iqbal.shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged IPS Panel of the new LED TV received

Please provide as much inHello, I had purchased a 39 inch LG LED TV from UAE on 14th Aug 2013 with International warranty. As I had to fly the next day I was not able to check and test the TV. I opened the TV box on 16th Aug 2013 after reaching India and to my surprise the IPS panel was found to be damaged (Kindly note no signs of physical damage on the box). I immediately logged a call with LG customer care and was assured a call back within...
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K
Kumar@M
from Pune, Maharashtra
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Not poor but non-existent service of plasma TV

Address:New Delhi, Delhi

For the past 2 weeks, I'm engaged in a fools' errand - trying to buy 3d glasses to go with my LG plasma TV. As these are sold only by LG directly and are not available with dealers, I have had first had horrendous experience of LG service. 1. I registered online with my name number, address, and fish - the web page does not allow me to select Plasma TV's at all !! I thought up quickly on my feet and entered a LCD model...
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H
hmalhotra123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LG Refrigerator (side-by-side door)

Address:New Delhi, Delhi

We had purchased a LG fridge (side-by-side door) on 27 July 2012 from a renowned dealer "Em Dee Electronics" , Sadar bazar, Delhi Cantt. It functioned fine for good one year. We got a call in July 2013 from New Way Electrotech, WZ-1 Rampura Opposite Ashoka Park Metro Station, New Delhi-110035 that we have not got our fridge serviced since we had purchased the fridge so we should get it done, as after completion of first...
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S
sumar_ag2006
from Etawah, Uttar Pradesh
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Not attending the complaints within the warranty period

I have purchased a 47" LED on 21/10/12. The company offered warranty for 1 year. On 11/07/13 the set developed some problems. I made a complaint in the company's toll free no. The complaint no is RNA[protected] on 12/07/13. The company's official inspected the set on 13/07/13 and asked for a week's time. After not receiving any response from them, I complained many times( RNA[protected] on 25/07/13, RNA[protected]...
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D
dipesh.saha
from Tiruchchendur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shows reluctance in rectification of cooling system in LG d/d fridge

Address:North 24 Parganas, West Bengal

This is to state that I, Sri Dipesh Saha of 5 North Panpara road, P.O. – Talpukur, Dist – North 24 Parganas had purchased one double-door refrigerator of LG make (model number GL - 254AM5.BLIZEBN serial no 105NRLW054912) from M/s. Sankar Electric vide tax-invoice/challan number 1503 dated 01.05.2012. But from the night of 24.08.2013 we observed that process in the fridge was malfunctioning. We formally lodged our complaint through...
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A
aparnaguru
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MISSING PARTS

i had given for serivce vehcile no TN02AT 8962 in month of Feb 13 for 3rd service Now mid aug when i had tyre puncture,i was looking for jockey rod / wheel spanner i am shocked that both rod/spanner is missing.it is new one & not used till now. I am totally upset on the entire episode & 100% your DSC -SAIDAPET svc station had taken this Logic here being tubeless,punchture first time it had happened.Hence there is least possibillity...
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S
srutichoudhary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud my lg service team

I purchased a 1 ton split AC on 7.11.12 from khosla electronics kolkata (Dalhousie ) branch and booked a call in lg customer care on 6th December for installation People from Lg came and installed my Ac but I was not satisfied with it but they didn't do anything.Again after 10 days I called customer care and asked them to send a representative to my place for demo and inspection they visited my place and said very thing is fine in spite...
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N
nkrbindu
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rusting

I purchased an LG refrigerator two years back. The handle is seen broken from the next day. The dealer assured me to repair the problem with immediate effect. After 11 months the fridge was replaced without my request. After two or three months the replaced fridge was seen rusted. I called the company people as the dealer was closed the shop forever.But they never registered a complaint as told me to look into the matter many times. ...
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S
skdommeti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor parts quality and service

I purchased LG 32" LED Color TV while on my holiday at Bangkok in Jan 2012. I availed LG India services for installation. On 20th July 2013 my TV stopped working and I logged a complaint with LH Support. Engineer visited the very same day and diagonised that the Mother Board was faulty. I was provided and estimate of around Rs. 6000.00. Next day the Engineer replaced the faulty part but the TV did not work. He then order for another...
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R
Rathorej
from Gurgaon, Haryana
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Replacement

Address:Gautam Buddh Nagar, Uttar Pradesh

Bad product support & bad quality product (LG PRODUCT IS NOT WORKING ) To whom it may concern . PRODUCT MODEL NO. 335 VS4 320 LITRE MODEL NAME : LG DOUBLE DOOR hello Sir, I m frustrated after buying the LG REFRIEGERATOR product and I m not satisfied with the service of this product. I bought the LG FRIDGE on dated 30th October 2012 now I have a lot of trouble at present it is not working. There is a major problem the REFRIGERATOR...
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S
sharmassk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezer not working in side by side refrigerator

Address:New Delhi, Delhi

I have purchased one Side by side LG refrigerator GCB-217BSJV 581 Litres on 08.07.2012 The freezer side started trouble in the month of June 2013 well befor completion of one year, water not freezing and ice creams melted, on complaint LG service centre sent one person after one month and after inspection he told us that you should attach voltage stabilizer to this fridge, when we countered that why he is speaking the already obsolete technology...
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U
ushatech
from Pune, Maharashtra
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LG - Not Happy with service center and their service

Complaint ID: RNA[protected] This is to inform you that i am really fedup with the service provided by LG. On 31st July we have logged a call with LG toll free no[protected] regarding a LG 22" monitor which is not powering on and after 3 - days their technician visited our office and just took the purchase invoice and left the office without informing us the status of the screen, since then i am calling again and again on the toll...
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U
usteotia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about split AC of 1.5 ton

Address:New Delhi, Delhi

Dear Sir, I have two split AC of LG in my house. The reason for purchasing LG AC was its good after sale service. But I am now losing my faith due to not resolving my problem despite of repeatedly complaints. My case is as mentioned below: 1. There was water leakage from AC Model No. LSA5FR2A of 1.5 ton 2. I paid service charge Rs. 450/- dt. 8-6-2013 via retail invoice no. 4125. The service was done by Mr. Shamshad. 3. The problem...
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vikramvishwakarma
from Mumbai, Maharashtra
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No Assistance from LG & Its Service Centre

Complaint No RNA[protected]. This is to inform you that we are really annoyed & Fed up of calling LG Customer Care & its service Centre for repair of my Microwave in the Office. The complaint was logged to LG customer care at[protected] on 12th Aug 2013 that the Microwave is not working. They assured that technician from the service centre will call us back & come for repair. But no one arrived that day. next day again...
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A
amalpb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken 3d tv

My father purchased one LG 3D LED 32LM6410 Tv of approximately 56,000/- on 20 december 2012 from lulu mall,qatar. He reached cochi on 25-th dec '12. We anxiously broke the sealed packing of our first 3d LG TV, to the surprise of all o[censored]s there was some cracks on top nd right side of the LED panel of the TV. Please notice that we opened it for the first time. Because of the facts that it was our first 3d tv nd worth approximatly 56,000/-...
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skdilawarhussain
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not satisfy with the work of service centre

Actually i have bought an AC 4 months before,I have found a problem in my AC from when i purchase.I have contacted to a shop many times for this matter but they neglecting this matter by saying me other type of words.On 13 july my AC got choked,i have contacted shop,but they wont help,and they tell me to talk to the sevice centre.Till now i havent got any positive response to the sevice centre.PLEASE KINDLY help me to replace my Ac...
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Address:Mumbai City, Maharashtra

On 12th of March 2012, I purchased an LG microwave. Within four months, it stopped working and being under warranty, it was serviced. Again two months later, it stopped working and we had to get it serviced. In March 2013, it stopped working again just before the warranty expired. At the time of registering my complaint with LG customer care, I told them that clearly this was a defective appliance since no brand new appliance needs three...
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V
vinay69
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information about Recording feature

Website:www.lg.com/in/tvs/lg-42LN5710

Complaint number: RNA[protected] Product feature not working.

I have recently bought LG 42LN5710, technician who had installed TV as well as LG product representative has given false information about live channel recording. Both of them informed that whatever the live channel displaying in TV can be recorded if the source of signal is connected to RF/AV pins.

I have Airtel normal STB which has been connected...
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racx
from Krishnanagar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor or NO - Service for Microwave

Address:Maharashtra

Microwave Control Panle Switch Problem was Reported to LG customer care .
Complaint No: RNA[protected]
No service rendered except having a look at the Microwave and noting down the model no by the service representative who came down after 5 days.
No response from him after that, till I called to customer care after an week.
Complaint Status was not available with CC and they directed me to LG service centre.br...
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