Loop Mobile Complaints & Reviews

Hi, I do not make calls from my number but the balance is getting reduced as soon as it is recharged. Please check what the scheme is, what is the call rate. I am unable to operate my mobile due to insufficient balance provided making recharge. Last recharge I made was on 11th August, 2014 of Rs. 10/- but as of today my balance is 0.19paise. This is serious issue. Kindly cooperate and do needful AS SOON AS POSSIBLE. TREAT IT AS URGENT. Thanks...

Dear Sir I refer to prepaid recharge for Rs 251.00 on 14/08/2014 at 14:41:52 through HDFC BANK LTD ref no[protected] and your online ref no [protected] but still not credited for my mobile no [protected]. Please look in this matter and credit my balance or in my bank account . After that I have again recharged amt 200 on 14.8.2014 at 17:10:12 for Rs 200 and same credted to my balance with ref no [protected]. Motilal P Punamiya Cell...

Dear sir, This is to inform you that from last one month i have registered a complaint that i am not getting my loop mobile bill payment on my yahoo id and this is the 2nd month i am facing the same problem i did not get my bill yet on my yahoo id...but at the same time i am getting messages from your side that u guys have send me the bill on my id but whenever i chek my e-mail i dont get my loop mobile bill...and your executives are so...

I have made the payment of Rs. 292 on 2nd August through online against the statement number : [protected] but as per the Loop Mobile system it was not received.

I have checked with my bank and they confirmed me that Loop mobile has given a written confirmation that same amount got settled at loop mobile on 7th August at 11.25 PM due to some system issue.

They have disconnect my number from 3rd August to...

customer id 2617549 customer a/c no 1.2535780 statement period 07/07/2014 06/08/2014 i was charged heavily for using the internet service over my free limit, although i didnt use the service after receiving the alert message from loop mobile...

i am send portout requst to loop mobile but your mnp department not call on my number and send me message to call on this no. [protected] i ma call on this number around 12 times but no one answer on this number. pleace call me as soon as possible my no. is [protected]...

this is to bring to your notice that an amount is being charged as VAS charges, which is not used by me. i wish to know for what this is being charged. if at all any extra facility i wish to cancel this as i am not using this facility. and i want a refund of the same for my bills....

I am being charged exorbitantly Had complained on their customer care number also and was assured that they will reverse Rs200 per month The charges were for data and some special numbers for which no clarification is provided. Mobile number[protected]...

I am totally shocked and surprised by the way Loop has been responding to me. My number is [protected]. Today this number is barred from making outside calls. I have ported to Airtel. I was levied fake charges on my loop bill which i had contested and asked them for a revised bill. The bill was revised and since i had moved out of LOOP, i had requested the customer service team to collect cheque from my residence. They also confirmed that...

Dear Sir, After sending 22 reminders through Email and several personal visit to galleries and phone calls to loop I am writing this. I am holding 14 numbers of loopmobile. Since last 15 days, the booster of loop mobile located at my office is not working & i am getting no network in my office. I made several complains but no response from loops end. My Number is [protected]/[protected] Device Booster location: A-18/71, Siddh...

Despite various complaints to Loop Mobile, its customer care is denying my request for refund of Caller Ring Back Tunes which I didn't activate on my no.[protected]. Furthermore, they are not de-activating those tunes as well. I have lost more than Rs.25 as balance in total. They say that as per Standard Procedure, any issues needs to be brought to their notice within 48 hours. But I was unaware when Caller Ring Back Tunes had got activated...

Respected sir, I would like to request you that you are charging me exorbitant on my mobile No.[protected]. Which is in the name of Kutbuddin. A. Bhindarwala. As such I am not using any facility such as internet or any other kind of facility. And as such it becomes very difficult to pay your bills. Earlier also I have switch to Vodaphone from you service and this time also I have to think if the same continues. If you go through my record...

Hi, Yesterday I had recharged my Loop mobile number with INR 100. Some time later, I got a message from Loop that my Internet pack was due for renewal after 3 days. However, in the evening, I got multiple messages from Loop saying that my balance was low. When I checked, my Internet pack had expired. I would like you to please look into the matter since I have lost my entire balance of INR 100 in a single day....

Dear Sir,

I the undersigned is the user of telephone services of telephone operator LOOP MOBILE bearing mobile no [protected]. I would like to complain for disconnecting my telephone services and charging for unused/un-requested services against the telephone company- LOOP MOBILE. I have spoken with their executive on their customer care services, the reason given by them is non submission of KYC documents. I would like to...

i had dropped complain yesterday as well regarding error in internet service. its d same status even today. internet is not working atall. why is it dat the problem is not getting solved??? please provide internet service on continuous basis. hoping for a positive response as soon as possible. Thank you! my mobile no. [protected]...

Based on my complaint which I posted previously : :https://www.consumercomplaints.in/loop-mobile-its-loot-mobile-providing-extreme-...⇄ They have de-activated all Value Added Services on my mobile no.[protected] & I got Rs.25 as refund. I have also activated DND & so I receive no calls & messages from Loop Mobile. But to my shock, the caller tune got activated again! Everyday a certain amt from my balance...

Dear Loop Team, I am with loo mobile since years now.There was a blind trust with the company and also faith in the company's work which made me careless towards your services.since 4th july 2014, y views have changed drastically towards company and also towards customer care executives. The mail purpose wiriting today is just that i need to raise a feedback for betterment & also for the trust that was broke by the customer...

shehzeen ghare here, my mobile no. is [protected]. my internet is not working since 1 week. though my internet package of 57/- is been activated. please look into it as soon as possbile. all my internet work is at hault due to this error in network! thank you!...

Mobl . No. [protected] - DEEPAK G. NAGRECHA We have paid all the Bills even Current month Bill also . Why you have stopped my Out going call service. Without Informing to me. This No. Is Use by Senior Citizen - My Father and he is in Hospital for treatment . You have created great problem, you have received all your Bills amount than why you have stopped Call out going Service. Restart immediately as it is a Hospital emergency....

Hi, I was submitted no. portability request to loop Mobile. I want to port my services provider in Vodafone from Loop Mobile. I send portability request to loop on 26th June. Normally to port no. required seven days. But still they giving me excuses of system law and etc.. My Mobile no. is [protected]. Please help me to solve this problem. Regards, Kalpesh...