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Micromax Informatics Complaints & Reviews

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Last updated Mar 1, 2023
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Micromax Informatics reviews & complaints page 222

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V
Vivek Narula
from Jaipur, Rajasthan
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Could not repair a handset even after 1 and a half month

Address:Chandigarh, Punjab

Dear Forum I would like to put this in your kind notice that Micromax could not repair a handset even after 1 and a half month. when ever i visit their Service centre or call to customer care department they always ask me to wait for another 20 days. They don't have any satisfactory answer the just feel sorry and ask you to keep waiting. This is my worst ever experience with any company. Please suggest whom to contact... Is there...
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Dheeraj Dixit
from Delhi, Delhi
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Did not provide the warranty

Address:Sitapur, Uttar Pradesh

Sir, i purchased micromax canvas 2 colours on 6 january 2015 from flipkart. In june 2015 the phone stopped working .when I submitted my phone in micromax service center located in Greek Gang Sitapur uttar pradesh they told me that phone was dead during repair and they replaced the phone with other category of phone( micromax unite 2) which is too cheap in comparision of my phone . please help me sir i am attaching the invoice of purchase...
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vikramemails
from Gurgaon, Haryana
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Non professional Customer Care

Address:Chandigarh, Punjab

Job Sheet No.: N[protected] I bought premium segment phone Micromax Canvas Knight A350, with in warranty period, it stops functioning. I submitted it in the service center for repair. They give me a resolution date but every time, they keep on postponing it. I've escalated the issue to their Regional Manager Mr. Manjit Ph: [protected] also. But all in vain. Please dont buy their products. Regards Vikram Goel...
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J
Jot1555
from Gurgaon, Haryana
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Compalin

Address:Faridabad, Haryana

Hii .I am Harpreet Singh, I am using Micromax A068 . my board has went wrong and on 27/7/2015 i droped my phone on customer care centre of micromax at Sector 16 Market, faridabad . Since then i have not received my phone and they told me that you will get your phone in 5 days since then i have visited them 3 times and 4 times telephonicaly . They even have given me a manual job sheet for the same . This is not the first time this has happened...
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M
Mohsin Kamal
from Surat, Gujarat
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For fraud and worst service

Address:Gurgaon, Haryana

My phone got stuck on starting bcoz of OS issue. They said send us your phone and they will replace it. I said just install the OS and return me the same phone but they said they will replace it. Then after again and again calling they finally sent me phone and i asked whether they giving me new one or older one they said it is new one. But finally what i got after 15 days is yureka(old and may be of april month) phone insted of Yuphoria(brand...
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S
subhendupadhi
from Delhi, Delhi
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Defective product

Address:Gurgaon, Haryana

Dear Sir, I bought this product (Micromax A300) on Sep''14 & within 4 months o[censored]se the motherboard get damaged & i have lost lot of data, the service provider insist to change the motherboard with my cost when i inform them to go for consumer coat case then they replaced the same under warranty. Again on 8th Aug-15 the mobile was not getting started & i have submitted the same to M/s Jabil global services, vatika city & they are insisting...
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abhianand2060
from Noida, Uttar Pradesh
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Phone not working

Address:Gautam Buddh Nagar, Uttar Pradesh

First of all it never gets charged...and secondly I have already given my phone at the Micromax official service centre for thrice yet I am facing the same problem... So there should be the replacement of my phone... And the customer service do not provide any service...I have already submitted my phone for three times for a week each, yet the same problem pops up again and again... The phone is already in replacement period.....
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divya_dhall
from Delhi, Delhi
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Charging issue

Address:New Delhi, Delhi

Model No. - A290 IMEI - [protected]/[protected]. Jobsheet Date - 10/8/15 I purchased Micromax canvas A290 Last year. This is the seventh time i have submitted my phone and still there is almost no hope of getting it back with good condition. I am very disappointed with the poor service. Every month i have to visit service center to get this repaired. I got my phone last month back from the Laxmi Nagar service center however...
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A
abhishekpuri968
from Anandpur Sahib, Punjab
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Haven't received back my handset from the company.

Address:Chandigarh, Chandigarh

On 18/06/2015 I had submitted my mobile phone at one of their service centers in Chandigarh, but unfortunately I haven't received back my handset till now. I have already called their customer care, who are telling me the same thing, "Sir please wait for another seven days, I assure you, you will get your handset within a week." JOBSHEET NO. : N[protected] CUSTOMER CARE NO. [protected]...
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anika dhingra
from Delhi, Delhi
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Battery problem and screen sensor

When i dial any number .its screen get off.i cant use keypad..how can i disconnect my call.n dere is problem no sevice center for online purschased phone... 2... whole day i have to charge micromax yureka phone...very cheap phone charger...charging point i have to stable at any point on table...i cant call on YUCARE coz how i can use keypad......
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P
prajoshkumar
from Delhi, Delhi
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Faulty service

Address:Thiruvananthapuram, Kerala

Respected Sir My name is prajosh Kumar. my phone micromax unite 2 A1106 is hanged and side switch is jammed. I have 2 more month guarantee. So I gave that to the micromax service centre in trivandrum Pattom. After three days they called me and when I went there they give me a phone and its camera is scratched, its back cover is damaged. And they also told me that they interchange all the material inside the phone. I dont know what to do,...
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Varshaz1
from Mohali, Punjab
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Replaced new handset

Address:New Delhi, Delhi

I gave my 5 months old mobile ahnset micromax A106 to the service centre for installing kitkat software and mend the speaker of the phone on 16th july, 2015 to nirman vihar service centre of micromax. I received a call from them on 7 th August that my handset is repaired, i can collect it from the service centre. but on reaching the centre i found that they replaced my phone with some other handset, of different EMI no. on further inquiry...
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Shivam jassal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not Returning

Address:Amritsar, Punjab

Dear Sir/Mam
I owned a Micromax Canvas Spark about a Month ago

It crashes after a use of 7 days from the date of purchase

I send it to the Micromax Service center For Repair

They told me that it takes 25 days to get back

Now it's ABOVE 1 month from I sended the phone

And they are still they are not telling the exact time...

Please Note mY...
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Address:Ghaziabad, Uttar Pradesh

Dear sir i have submit my mobile in ghaziabad service center and they register my complaint and told receive after 1 hour but when i call that they refuse to repair after that i send mail to customer care and talk to senior people but they all are not resolve the issue and you are repairing outside if they are not able to repair the phone then replace it is totally neglignecy of customer please do needfull,...
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P
phchaudhari
from Darwha, Maharashtra
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Repair/Replacement of MICROMAX A350 mobile within guarantee period

Address:Chandrapur, Maharashtra

I had deposited my MICROMAX A 350 mobile for Repairing/Replacement during guarantee period on dated 22.07.2015 at M/S Sai urja indo ventures pvt ltd, Chandrapur(442401) authorized service center of MICROMAX job sheet no. w[protected] dated 22.07.2015. Till date i had not received any communication from service center or company. This seems to be poor relationship with customers after sell....
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J
Janethestar
from Chennai, Tamil Nadu
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My funbook is not being charged

Address:Chennai, Tamil Nadu

I use micromax p280 funbook which i bought it 6 months ago . i plugged it under charge from yesterday but it doesnt charge at all . it remains at 25% as constant . the charge only decreases where as it doesnt increase even a 1% too. please do solve my problem....
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S
Sudhanshu1996
from New Delhi, Delhi
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Poor/Worst sale services

Address:New Delhi, Delhi

Respected Authority, I have purchased Micromax canvas Gold A300 about 7 months ago. After 3 months of purhcase i found battery issue in my phone and gave my phone for service to Novelty Enterprises in ashok vihar they charged me plenty amount of money and gave my phone back after 1 month again I found some touch screen issues again i gave my phone to them and they returned my phone after 2 months. They returned my phone yesterday and...
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Aniket Mukherjee
from Patna, Bihar
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Too much time and harassment in getting the handset back.

Address:Chandrapur, Maharashtra

My handset Micromax A350 is now with the authorized service center in Durgapur for 25 days without being resolved. I have contacted the service center more than 5 times now with no update, thus killing my patience and belief with this kind of service. Problem was that, the touch panel aint working. Now display also not working which was ok then....
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A
Ankit Kumar.
from Adampur, Punjab
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Worst ever experience in life with micromax

Address:Hoshiarpur, Punjab

My previous jobsheet no. was- N[protected], that was on 5 june 2015. After 2 months of trouble and by contacting customer care around 20-30 times, I got my mobile back on 7 august 2015, but my chief complain that was of touch is still the same, along with that the problem of volume down also came, when i contacted customer care they deposited my mobile again with new jobsheet- N[protected]. I cant face all that headache...
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deepak.so1987
from Noida, Uttar Pradesh
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Getting faulty handset from micromax

Address:Ghaziabad, Uttar Pradesh

Hi how are you. My name is Deepak singh. I purchased micromax unite 2 on 8-3-2015. this is the faulty handset and I hardly used it for one week. After that it used to hang and restart again and again. I had gone to your authorized service centre k.s mobile ambedkar road Ghaziabad, for regarding this problem.those where checked this problem they said the pcb plate of the phone was opened .due to this it became out of warranty and u have to...
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