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Motorola Solutions Complaints & Reviews

1.4
Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

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Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 29

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A
Abhishe200297
from Delhi, Delhi
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motorola g4 plus b

Address:Khordha, Odisha, 751024

First week of august
Actually dont remember the that..:\
Repair
I went to the service centre they talk to badly with me leave
I want lock button and and i have charging issue, display problems
(When i used to call someone at that in background some).
They said it will take around 1month to resolve your problem (Lock button) only
Aftr that they will see for further problem......
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G
Gunj0705
from Chennai, Tamil Nadu
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sensor does not working properly

Address:395004

Hello moto, i have purchased motorola e4 plus before 11 days. Yesterday i noticed that while my cell being charged it was not properly working like it's sensors not working, touch sensors been very hard. Once it was charged and removed plug, it was working nicely. So only problem i find that while cell is charging i can't use it properly because sensors are not working. Please let me give a proper solution of this problem....
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P
polamuriprasanna polamuri
from Vijayawada, Andhra Pradesh
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moto 4g plus mobile

Address:Hyderabad, Andhra Pradesh, 500039

Hi,

I bought moto 4 g plus phone on 27 oct 2017 and it has power on issue from last 2 months. Suddenly it got power off and not switching on. I reached the service center for repair and they took 15 days time and said it will not work anymore. I still have warranty but they said it ll now work.

Please help me. Contact me at [protected]
Hyderabad...
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M
moto@complain
from Delhi, Delhi
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moto e4 v.no. 130011339033/ mobile charger

Address:Begusarai, Bihar, 851114
Website:[email protected]

I purchased a moto e4 mobile through flipkart as on 17 july 2017 vide voucher no.[protected], invoice no. aahz[protected] dated 14.07.17. and then i found that Mobile and charger have got heated during the charging. and charging is not properly done in expected time. so i want to solution of this problem. please help me. because service center of moto is not available in this area i.e begusarai (bihar)...
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A
Ashutosh1310
from Bengaluru, Karnataka
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customer care service

Address:Ratlam, Madhya Pradesh, 457001

I have moto g 3, but unfortunately its one of the sim slot stopped working... And it is under warranty.. So i have given my phone to service center situated in ratlam (Mp).. Around 17 days ago... The person at service center give surety that he will repaur and give within 6 days... But he failed.. So he asked for 3 days more... But again he failed... So i have asked him to give my phonein its previous condition... But he is denying to give...
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M
mdc
from Kota, Rajasthan
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moto g plus 4th gen mobile phone in warranty period.

My phone from day one has defect in receiver. When i talk to somebody, he gets my voice clear. But i receive interrupted voice. I have got it repaired at recognised service center twice. Problem not improved. I feel it is a defective set and company should replace with new one. I purchased the phone through amazone online on april 19, 2017. Serial no. Of set is[protected].
Dr. M. D. Chittora b 21 talwandi kota rajasthan my mob....
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S
Shashikant Mahajan
from Pune, Maharashtra
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warranty

Address:Satara, Maharashtra

My name is shashikant mahajan (Senior press reporter). I purches moto g turbo edition mobile on 10/10/2016 by online on flipkart. Now there is some problem in charging loose connection and second sim slot. My mobile in warranty but kolhapur customer care centre didn't repair my mobile in warranty. They ask for money.
Imei no. [protected]
Please send me your feedback....
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K
KUMAR ABHISEK (RICKY)
from Siliguri, West Bengal
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moto e4 plus getting into alarms only whenever making a call..

Address:Khordha, Odisha, 751003

Im moto use since 2014. I have experienced moto g, moto g 2nd gen, moto g4 plus and now moto e4 plus. I have never experienced such problems as the new one troubles..
As and when i use to make calls alarm mode or silence mode automatically gets activated.. While streaming online videos screen jumps..
Kindly moto team help me out to keep my faith upon you.....
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from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola service center services are worse

Address:New Delhi, Delhi, 110096

Hi,

I went motorola service center on 5th aug. Because charging cable was not working after checking out they told me that we will send you msg regarding the same and then you can collect your cable.

On 8th of aug, i receive a message from ambe electronics (+[protected] regarding collecting the accessories. Then when i went there they told me that this kind of message usually receive user but we can not...
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Address:Pune, Maharashtra, 411045
Website:www.motorola.in/home

I buyed a moto g4 phone on 9th october 2016 and phone is covered under 1 year warranty.
This particular model of phone has an in built product defect which is also documented on motorola website. The problem is that display has an auto touch issue where the display doesnt work correctly.

Motorola website has asked people to get this fixed at their service centres.

However when i visited the service centre...
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N
Nikhil Nishant
from Bengaluru, Karnataka
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about service center in jabalpur

Address:Jabalpur, Madhya Pradesh

Sir i have given my phone to service center of motorola in jabalpur on 31st july and till now i have not got any call from them regarding my resolve of problem. When ever i m calling them they are not receiving the call so how can i know about the status of my problem.. And it's been so many days and we don't have any more android phone at our home.. We are facing problems.. And the service center is about 250km far away from my home.. Plz...
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S
salman221
from Siddipet, Telangana
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moto g4 plus phone

Address:Hyderabad, Andhra Pradesh
Website:MY HANDSET

Wtf... With ur service centre in kothgudem 507101 pincode.
I have given my handset 30 days back... With
Resister no ;-srscd[protected] in warranty they did not doind any work... The worst service u have... Fu.,... K with it
Service center ;- scd-206-sai electronics \
Adress;- 6/2/206, 206/1mjr complex, mg road,
Khammam
Contact us ;- [protected]...
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J
Josekutty Joseph
from Hyderabad, Telangana
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contacts was linking

Address:686579

Dear team,

I am using motorola g4 pulse. My contacts was linked. For eg. If i save two contacts like ram, jose respectively. If i called ram call going to jose. And duplicate contacts creating.

I merge contacts in gmail contacts
I format phone
Software changed
Deleted all google and my phone contact and newly saved. But again happening this error.

I submitted phone in motorola...
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A
abhishek23377
from Delhi, Delhi
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motorola z2 play defect

Address:New Delhi, Delhi, 110017

I bought moto z2 play on 4 august 2017 on 16 august i submitted my phone at motorola service center kotla new delhi. Because it has speaker and software problem. They didn't submitted it online they gave me a manual slip no. 1768. The expected delivery date of my mobile was 21 august but they didn't delivered my phone. I doubt when they ssubmitted it offline. I think you have to take some steps otherwise i will lose faith on motorola products....
+1 photos
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G
G Sethi
from Patiala, Punjab
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motorola g5 plus phone not repaired

Address:201303

Sir i had submiited my phone on 22 july to a motorola service centre (Ambe electronics sec 18 noida) to get its back panel changed as it was not powering on. On 17th i picked the handset from service centre but they said that as soon they will get the part they will inform me but it isn't assured as from day 1 i'm hearing your part is not dispatched by the company and neither it is in transit and it is taking time to get the part. It could...
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C
charanraj522
from Vijayawada, Andhra Pradesh
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need warranty without invoice i have only retailer bill

Address:Adilabad, Andhra Pradesh, 504296

I have purchased an 'moto g4 plus' on 11/03/2017 without any invoice copy and the retailer has given the bill price 13200rs and now my phone display has damaged automatically and i need warranty i have asked retailer for the invoice copy but he also don't have it.
He also taken mobile offline and given me.
I need warranty because i am in the warranty period.

My imei number : [protected]
Name : gaddam...
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M
Mahendrakumar Vishwakarma
from Nashik, Maharashtra
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delay in repair and not proper response by executive

Address:400078

I mahendra vishwakarma gave my motorola e3 mobile for repairing charging parts at ghatkopar mumbai on 14th august2017 but they did not give time limit for it. Today 21 august 2017 i called ghatkopar gallary for my mobile but they said parts not available there hence it takes more time.

So i said mr. Pratik if you dont have parts then why keep mobile for repairing and why you are not responsible for that he told me it is your...
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V
vishwanaya
from Raia, Goa
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motorola e4 plus mobile

Address:403707

I get following message when i tried to download adobe flash player. Is this phone compatible? Production design and planning went wrong somewhere?
I want flash player many times. How to do it?
Dr. Vishwajeet,
Goa

We're sorry
This content requires adobe flash player, which is not supported by your device. This content can be viewed on a desktop computer or on mobile devices that support flash player....
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S
Sreejaa Vidyasagar
from Coimbatore, Tamil Nadu
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moto e4 plus incoming software issue

Address:Coimbatore, Tamil Nadu, 641048
Website:Consumer complaints

I bought moto e4 plus in order to support my jio sim. It is specified that it supports 4g volte. But incoming is not working in idle state. Messages for bank transactions are also not coming. No body is able to reach me in my phone. I have missed many critical calls in last one month. I have connected with customer support many times but no proper response or resolution. I need money back or alternate phone immediately. I have paid 10k and...
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M
MI blogs
from Mohali, Punjab
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charging sound not working in moto g5 plus

Hello iam using moto g5 plus.. My charging sound option is on but still charging sound is not working whenever i plugged in the mobile there is no sound of charging i have tried restarting my phone but still problem is there.. Please let me know the solution as i have done all the possible ways even i have reset my device still the problem is there and also i faced a problem in g board keypad while typing. It automatically getting typed sometimesbr...
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