Motorola Solutions Complaints & Reviews

I am using motog4+, i have tested services my phone and i found that there is one bug in your service i. E. After turn on flight mode and when i turn it off then bluetooth will get automatically turn on which is not valid. This mobile also have screen overlapping issue so i request u to please this problem as soon as possible and let me know once it is done....

My name is vnk sinha.
I purchased moto g plus, 4th gen, x000j0punv, s. No.-[protected], invoice dated 14 aug 2016.
Order id[protected]

Form last 2nd aug2017 mobile is not working. Mobile is not switch on.

So please repair/return /replace the mobile.
Address:-hdfc/icici bank/jatti wali gali, oppsite bus stand, sohna, distt-gurgaon, haryana-122103.

Thanks & regards,...

I show my phone to your device centre in cp delhi because my mick is not working. They said that your phone is liquid damage and your phone sub board is damage and it only work well if the sub board is changed. I didn't change my sub board and i take my phone back. After few days my android version updated and after this my phone is working properly. So what is this could you explain me please. Call me at [protected]...

I had bought motorola m in jan 2017. I have already started facing a major issue of charging the battery with the original motorola charger. The charging is very intermittent and mostly the charging does not happen more than 5%. Request you to please look into the same at the earliest since i am unable to use the phone at all due to this major issue. Kindly reach out to me on [protected] or [protected]@gmail.com for any correspondence...

I registered a compliant on 14th july 2017 for burning of my moto g4 device.
I registered the compliant via email but till now they are doing nothing. Already 20 days have gone and still there is no update.
Please check this on priority...
The email which i wrote to motorola customer care is given below:

I purchased a mobile phone moto g4 from motorola in february 2017.
The phone was working normally...

Bought xt1706 01/06/2017 due to some technical issues had to take my phone to one of your so-called customer service centre netsurfer situated at lal chowk, srinagar, jammu and kashmir. They gave me a week's time to get the problem fixed, it's been more than a month now, neither do they attend my calls nor do they have any manners to talk with the customer. Now, either give me my phone back or i've other options also to make this issue public....

I have moto e3 power mobile phone. Its mic was not working properly, i went to care center and they replaced its subboard and chaged ₹1550 from me. Next day i got the same problem again, i went there and engineers washed and cleaned subboard and mobile's mic was again working properly. Then i cleaned my old subboard and replaced it, and my phone is working properly. They have'nt clened old sub board and replaced with new one. I want to...

I had given my phone for repair to motorola service center, dehradun. The problem i encountered was that the phone could'nt be charged. Earlier they told me that they would hand over the repaired phone to me within 10 days but now when i call them, they keep on delaying the process. It has been 20 days now and i still get the same response. My complaint no. Is srrke[protected]
And the complaint code is c0019. Please do something...

U was using my mobile and suddenly it stopped working.
They said its a display problem, and it cannot be resolved in warranty.
Bt i need the answer that running phone which was suddenly dead, and didnot broke from any side and not even temper.
They said display broken from inside.
Bt the internal cause damage must be given by the company itself bt they charged me for it.
So its my humble request to look...

I have been in touch with Swaraj from Moto Support Forums/ That guy totally misled me and provided me wrong information about my phone.
Sir,
With reference to job sheet no. SRSCS[protected]
I feel sorry to inform you about my experience with my handset moto G4 Plus.My phone is still under warranty and I have visited service center many times facing the same issue every time.

Its has already been a month...

I have my phone moto g4. I gave it to service centre for update and it updated to the lastest android 7.0.
For my android 7.0 update, google playstore is not downloading/update any apps from playstore. Google playstore is not downloading/update any apps from playstore on roaming sim network.
I am currently using jio sim roaming network.
Please prove me assistance how to solve this major problem....

When my mobile is dead i go to satyam electronic moto mobile service center dilsukhnagar hydrabad. My mobile is actually on warranty period but first they cant identify the problem and i was wait2 hrs. After one week they told me [protected] part is gone you come after 7-8 days. They called me 3 days and told me display is gone you should pay4 thousand. Ok i agreed and 1week later you come we will handover your mobile to you but i shocked...

Hello,

I have recently bought motorola g5 plus handset from flipkart. It is working well but after one month i connected headset and found issue in audio jack. So, i want to replace my cell or i want to repair it. I am having invoice mail. Please do needful as soon as possible. If you want to contact you can call me at [protected].

Thanks & best regards,
Priya gongal
[protected]
[protected]@gmail.com...

Screen replacement 7600 rupees!!!
Order details

Order id: od[protected] item)
Order date: mon, jul 17th '17 12:22 pm
Amount paid: ₹16, 999through credit card-emi

Complete fake item. They are cheating customers. Cheaters!!! Plzzz don't become fools by buying moto g5 plus among gorilla glass 3. It's completely fake.

Really if it is a corning gorilla glass 3 capacitive...

Complete fake item. They are cheating customers. Cheaters!!! Plzzz don't become fools by buying moto g5 plus among gorilla glass 3. It's completely fake.
I just bought moto g5 plus from flipkart on 17th july, but today it's gorilla glass has broken by falling down from only one feet height including it's protective tempered glass.
Really if it is a corning gorilla glass 3 capacitive touchscreen then how it will break from one...

Moto g5 plus!!!
I bought it just about a week before but the corning gorilla glass 3 capacitive touchscreen has broken just by falling down from 1 feet height. So is it truly gorilla glass? And is it's service is free? Or i have to pay again for the great corning gorilla glass 3 capacitive touchscreen. I bought it online from flipkart. Plz reply to me....

I bought motorola z play recently and it was around 25000 rs
I covered display with tough screen glass also i used packet flip cover for protection.

Last week display was disappear when i return back home from off.

I checked with service centre near ghatkopar station (Techanotronics) n reply was display was damage and they showed small spot near power key..!! And the screen cost with touch 13000!!!br...

I am using moto x play phone. After 1 year o[censored]se the display of phone starts damage. I visited lenovo customer care center then i received first bad experience and then they refuses to build my phone after saying that my phone is damaged by throwing. I felt very bad because my phone is damaged not by throwing but by just kept in my pocket may be some pressure is applied. Then if small pressure this is damaged that why they say its of gorilla...

I entered motorolo authorised service centre arundelpet guntur. The great mr. Arif service boy who is very dumb candidate ordered me rudely go n take token wait, ok i waited for 10 min, my turn came n he asked me wats d problem in disgusting manner i told moto g 2 display is not functioning, he immediately started charging n keep on pressing d on n off button finally did nothing n told come after few days n d worst thing is in between he...

Lot of time is being waste in motorola service center
At park road, lucknow, uttar pradesh, 226001.
Only one counter is operational for receiving the complaints, it takes 3 to 4 hours to make a complaint for motorola handset, no management of the service center is bothered to manage the situation.
It is very unfortunate that the motorola being the leading company and having such a useless services provider for handsets.br...