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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 59

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D
DeltaS
from Chandigarh, Chandigarh
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MTS post paid WiFi disconnection

Address:Gurgaon, Haryana

Hi, Despite my repeated mails and calls to MTS customer care to disconnect my MTS post-paid connection, I am still getting SMSs and mails on further payment to be done. Issues started with MTS troubling me over a payment in February that I had made. Despite showing proof of the payments, there was no resolution provided by MTS or any support. After several calls and mails by me, I paid up extra and asked MTS to disconnect...
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S
suraj9813
from New Delhi, Delhi
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Very Bad MTS Data Card Service and very bad Support Center

Address:Faridabad, Haryana

Maine January main MTS Data card karida tha. or @549 ka plan Activate karwaya tha. 2 din bad plan activate hua. MTS wale kehte hai speed upto 9 MBPS Ayegi. or uski speed aati hai ..200kb to 500kb. or net bar bar disconnect ho jata tha. jab maine call krke Customer care m Complaint register karwayi to unhone kaha aapke area m network ki problem hai. 10-15 din m thik ho jayega.. maine pucha jb datacard purchase kiya tha tab to btaya nhi ki...
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N
nitinnanda
from Noida, Uttar Pradesh
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Refund for data card is not being processed

Address:New Delhi, Delhi

Hi, I had purchased the MTS 3G WIFI data card on 28/02/2015. While buying I was promised for refund within 3 days, in case o[censored]nhappy with the services. The data card got activated on 3/3/2015, on 4/3/2015 the request for cancellation and refund was send through the email. I got a response on 14/3/2015 that refund will not be processed, as its already more than 15 days. Since then i have been following it up with them, but no success....
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A
Ad_632
from Gurgaon, Haryana
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Harassment about the bill payment.

Address:Gurgaon, Haryana

On 6th of February 2015 I have purchased by paying 1000 Rs a monthly rental post paid plan 3g of 550 Rs against the Data card no. [protected], Richa Arora (My Wife) registered email id [protected]@gmail.com, Phone No [protected] and address is 79/1 Bhim Ghar Kheri Near Cosco Factory which was activated on 8th of February 2015. After 2 days ie on 10th of February 2015 the connection got disconnected. I have called your customer care and I have...
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Address:New Delhi, Delhi

Hi, we have purchased the MTS M BLAZE UTRA WIFI on 22/03/2015 Under bill number 248 from Tele City, 42 Bhagwan Park, Jharoda Majra, Burari, Delhi-110084. Further info on this product is MEID A000004E168F82, MDN [protected] without power connector. Which took a day to get activated per your company policy. Its unfortunate to say from very next day of activation i.e. 24/03/2015 on wards signal from this device went off. I lodged a complaint...
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H
Hari Shankar 206
from Delhi, Delhi
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Refund for Mblaze wifi Data Card

Address:New Delhi, Delhi

Hi, I have purchased Mblaze wifi Data Card [protected] on 19 Mar, due to connectivity and network issues I have raised 2 complaint which is closed as resolved but my issue remained same. Therefore I have sent an email at [protected]@mtsindia.in with scanned copy of bill for return of Data Card On 23 Mar. I did not get any response on it till yet. Whenever I called to customer care they said to wait for 2 more days. I am very disappointed...
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B
Bhagyaveer Singh
from Etawah, Uttar Pradesh
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After Recharge MTS Dongle Permanently Deactivate by MTS Company.

Address:Sirohi, Rajasthan

After Recharge MTS Dongle Permanently Deactivate by MTS Company. My MTS Dongle Number: [protected] Recharging My Number on:[protected]:03:41 Recharging Rs.499.00 Transaction id is[protected] I check my number then receive a message,[protected]:36:16 Recipients: 51230 Content: Dear Customer, Your Phone Number is [protected] And I check my Data balance,[protected]:59:41 Recipients: YD-MTSHSDBAL Content: Your available...
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Address:Kolkata, West Bengal

Hi This Is Surjargya Das from kolkata MDN # [protected], i have bought this new mts wifi dongle on 9/3/15, not even a month, since then i was experiencing speed issues, As promised speed operator upto 5.4 mbps DL speed...however i was experiencing very low speed like 144 - 500 kbps...Have complained end number of times but the horrible customer care closes my complain every time without discussing with me, the last complain # MAR/8490 dated...
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Address:New Delhi, Delhi

Dear sir, Against my no. of [protected] in my name ie: Ratan Kumar Jain, I am so frustrated to receive innumerable repeated sms/ reminders in between 16 th. of every month till bill payment date of 3rd. of every month even before due date. I can understand for such reminders in case I fail to pay on time though that should also be with some sufficient time gap/ intervals. But in my case I pay almost every month always before due...
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K
Karthick Durairajan
from Hyderabad, Telangana
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MTS Dongle activation not done yet

Address:Chennai, Tamil Nadu

Very poor customer service. My dongle number is [protected] I applied for MTS dongle through website on Thursday 26 march 2015, same day evening it was delivered. He said it will be activated next day. One lady called me next day from MTS from this number [protected] and asked for address. later i didn't receive any call from MTS .already door verification also done . there is no response when i call to customer care they replying address is...
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P
parveen24
from Agra, Uttar Pradesh
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Cancellation of MTS wifi connection

Address:New Delhi, Delhi

We bought new MTS wifi dongle on 16/02/2015. There was an activation issue but MTS customer care didn't support us for that. We got it activated with the help of nearby MTS store. Even then it didn't work due to non-connectivity. We again called customer care but all was in vain. Finally we requested for cancellation of the said connection. But even after multiple complaints and e-mails, the company is not cancelling the connection and...
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A
AryanJeru
from Gurgaon, Haryana
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Deactivation of My account and cheating for selling dongle as free

Hi, This is Surendrakumar, I have taken MTS Connection in Oct 2014 and at that time one person from MTs Bangalore came to our House and filled form and assured that dongle is free for us and collected Rs.1000.He did not give us any reciept or any confirmation email.He said within 2 working days they will activate our account but 4 days they didnt activate.then when I called customer care they will activate but even after 3 days they...
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S
satyendrapratapsingh
from Delhi, Delhi
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Incompetent Services and ill treatment

Address:New Delhi, Delhi

I have purchased MTS data card (postpaid plan) but its net speed is very pathetic. I have complained dozens of times but the services didn't improve. Every time they keep promising and i paying the bill and now they have barred my data number for non-payment of bill even before the due date ....
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R
RamanDua08
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Request for installation of tower

Address:Rohtak, Haryana

SIR, , I AM Raman Dua (I AM INTERSTED INSTALLATION OF MOBILE TOWER ON ROOF. This is Jagdish Colony near Railway Station. All house construction on pillour and RCC. (SITE DIAGRAM ATTACHMENT). THANK YOU. MY ADDRESS Raman Dua #962A/24 JAGDISH COLONY ROHTAK HARYANA 124001 PLEASE CONTACT THIS MOB- [protected] AND E-MAIL- [protected]@GMAIL.COM...
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E
Er. KARTHIK .A
from Bengaluru, Karnataka
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Non guidance for activation

Address:Pondicherry, Puducherry

Dear Sir I have brought a MTS device for my internet usage on 24 March 2015 in Pondicherry and I came to Hyderabad. Now I am in Hyderabad only due to my job. I was trying to activate my account ([protected]) but I cant do so. I try to get the help of customer care ([protected]) they are treated me bad. they are not willing to get my compliment also and not connecting to technical team after a hard try they have taken only feedback (NO: MAR14567...
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A
anwardeen
from Chennai, Tamil Nadu
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Threatening advocate calls against the Bill payment

Address:Chennai, Tamil Nadu

Dear Sir, My name is Anwardeen. I bought MTS Post paid connection([protected]) at 05/May/2014 in Chennai, Tamilnadu but after 5 months I have changed POSTPAID connection to PREPAID connection. When I change POSTPAID connection to PREPAID that time I paid the amount 840 for that month usage. Because without pay the due amount MTS dealer(Big street, Opp to Karur vysya bank atm, Tripilicane, Chennai) told me, they can't the change to PREPAID...
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S
sanjaysaran
from Kolkata, West Bengal
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Connection No. (internet ) 1446028

Dear Customer Care, Ref: Connection No. 1446028 I have been post- paid custmer of MTS internet connection for the last 8 months. Yesterday in evening I made request for the speed booster and paid Rs 125/- for this purpose.( vide Ref No. 1446028) The executive attending my call assured me that the speed booster will be activated in 30 minutes or maximum it will take 90 minutes time. Although official time for speed boosting is...
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Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a MTS Wi-Fi Data card (No. - [protected]) on 21st of Feb 2015, During the installation of data card, some error was encountered, Starting from 21st of Feb 2015, I logged my complains through MTS Customer Care many times but I didn’t get any support from MTS Technical Team. Because o[censored]nsupportive approach of MTS, my official assignments/work started suffering. I DO NEED NET CONNECTIVITY FOR MY OFFICIAL PURPOSE so I had to purchase...
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P
praveen.naandi
from Chennai, Tamil Nadu
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MTS Refund Amount

Address:Chennai, Tamil Nadu

My datacard no is [protected]. After lot of issues, even though I have not used the MTS data card but I have paid all my outstanding amount. MTS has promised that, after I pay the outstanding amount they will be processing the refund amount for my data card Rd.1000/- after many follow up they have confirmed as like my refund has been started and they have asked me to collect the refund amount Rs.1000/- in the below location. MUKESH INTERNATIONAL...
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Address:Ahmedabad, Gujarat

Dear MTS team kindly attn/ m Prashant panda my MTS no-[protected], i have got mts wifi 3G PLUS dongle on 10th march 2015, from day one i did not used it properly due to network problem or what i do not know, the video quality is very poor n not running properly its buffering with in 5 sec 10 sec between continuously for that i did not watch world cup cricket, i got it specialy to watch cricket enen i have complaint to your customer...
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