Reliance Digital Complaints & Reviews

I purchased a HP Desktop from Reliance Digital on 2nd Nov 2008 from Ambiance Mall in Gurgaon. While buying the PC, I was assured by their sales executive that installation of the product and one year onsite warranty of the PC would be handled by their executives without any complains. Also, when I asked if we can install the PC ourselves, he helped me by telling that if anything goes wrong, you will be in a fix when you bring back the PC...

I bought LCD TV on 20th September from Hyderabad Reliance Digital Store. But I asked them to delivery it on 8th of October and then I called them to delivery the product on 1st October itself. After several follow up calls the product delivered on 6th October. The funny thing here is, the service persons and delivery boys gives a blank call to your contact number and you should call them back to answer their questions. They are lay man without...

We are extremely dissatisfied with BIG tv, advert says installation in 72 hrs but not yet we purchased Oct 18.
Customer service says...sorry we will follow up..we are not authorised to give any details.

Customer agents by name Mohan & Usha sound like robots with same response...extremely irritating...

Hi,
big tv installed on september 20th, 2008. from yesterday onwards some regional channels were not comming, i'm calling to customer care but it's asking smart card number that installed day the sales person forgot to give smart card, how i find my smart card number, shall i communicate with another way .
this is my problem ....

I purchased a Invertor from Reliance Digital stores on thrid week April 2008.

The same came after 48 hours of promised delivery. Engineer came to install after 96 hours of promised delivery/installation.

All this happened after multiple chasing etc.

The set supplied was defective as the main switch was not working. The same was replaced after m, ultiple follow ups.


Within...

On 8th Oct, i paid for 3 split AC, LG make from Reliance Digital store, vashi, navi mumbai on the condition that the ACs will be delivered on the next day, 9th Oct. My condition was very clear - del on 9th as i had to club the material by truck which was arranged for 9th. 9th eve at around 7.30 i got a call from reliance stating del was not possible and earliest date is now 12th oct. when i threatened to cancell the order, the guy on line,...

After getting set of box after three weeks it was installed.
Next day the set of box was not functioning.
My Complaint No 76776837 given by Big TV on 27th Sept 2008.
Till date the Problem has not be solved.In spite of several complaints through CUSTOMER CARE SERVICE by Phone and Emails.Even local office also.Response that i get from them is false promise of attending to the problem But nothing is been done.
I have...

I bought big tv on 27.08.08, they installed on 29.08.08, since 29th Sep 08 regional channels are not coming, same i complainted at customer care, they told that wrongly activated another package instead of telugu package and they forwarded the request to change the package to telugu. 9days gone till date no action has been taken, they daily telling that within 48hrs they will solve. but till date that 48 hrs not came. this is big tv. really...

HI i purchased BIG TV from Rajkumar, I way net teck, Royapettah.

He is such a fraud guy that he will never take care of after sales.
I am seeing a blank screen with this horrible settop box and this guy has not recharged at all..
When i found this myself, i asked him for the recharge coupon.
He is saying some junk reasons daily not sure how is managing to make up all sorts of nonsense reasons.
Finally...

I have Purchased one LG Make Microwave Oven in March 2008, the Touch Pad is not working from last 3 weeks inspite of various follow up, No body attended.

They do not have the Proper Inventory Management for the Spare parts lying with them, even the items shown in thier show room.

No commitment and customer feedback if not able to attend due to any Technical reason.

SKSINGH...

I have bought Big tv before 45 days. Suddenly one day I got problem with the signal. I have made a complaint to Customer Care on 13th Sep 2008. They gave me feedback that their service man will come within 48 hours. But no one came and kept on complaining in customer care. The fellow who spoke to me last on 26th sep 2008 gave me a rough response and he ghave me a complaint no[protected]. He promised me that his service men will come within...

frnds,
even i purchaged big tv setup box on 11th sep, 08. they promised that by 15th of sep installation will be over. even today installation is not done. regarding this i made several complaints, every time i got the reply " sir, your installtion is under process, by 8 pm tommorrow our person will come and install" thank you.

next day if i calls the reply is same but the voice is different...
br...

hi,

I am writing this complaint about the so called "best service" this company claims to provide. This is about Reliance ADAG Group's BIG TV. Trust me, i did a blunder by buying this Big TV.

I purchased this TV on 9th september 2008. I was promised that their technical team would come and install the same with in 72 hours. And, to my utter shock, no one has come yet. Its been more than 2 weeks...

Hi,
I am vijaykarthik working in bangalore. Recently Reliance launched the Digital TV Service called " Big TV" and promised for the best service and quality of picture on the broadcasted channels. I purchased the connection on september 11th at Trichy, Tamilnadu and wanted to install the connection at my Residence in Bangalore. The sales representative convinced me that Big TV provides this easy way to purchase the connection...

I bought Big TV near the Perambur loco station, Chennai on 01-Sept-2008. It was from a marketing gimmick that I felt for. I paid on the spot in hot cash and I was told by one Mr. Shakthi (Sales Person) ([protected]) that the service will be installed and activated within 4 hours. I was been told to get a workorder number by giving the smart card number to the customer Service(!!!). I was told that in 48 hours my channels will show up in my...

Hi I taken Big Tv on august 27th and on the next day itself they came and installed.After some days my set top box starts giving trouble.I raise the complaint to the customer care.But no one showing ineterest to handle my call.The customer care is working fine by saying it will be solved with in 48 hrs time.So please dont go for Big Tv better go for another DTH if you really need quality service.This is my sincere request.Nearly some thosuands...

I just wanted to share my worst experience with "Reliance BIG TV" DTH Service.
First of all I request everybody not to purchase "Reliance BIG TV" connection.


I bought Big TV's Set Top Box on 6-Sept-2008 and called the same day for scheduling installation. I was told that the installation will be done before 72 hours of calling. But till today 16-Sept-2008, no installation was performed,...

Location: Velandipalyam, Coimbatore

On friday 12 Sep the dish was Installed & coupons charged.
Till now there is no clue as to what is the problem in activating, though the local Reliance agent visited home, & many follow ups later.
The Toll free & Mumbai nos. are perpetually busy!!( get a feeling that BIG Tvis clloapsed, but my friend in another locality got it done in 15mins after installation)br...

Ref: ID :[protected] BIG TV


Pls refer your complaint id no: 75614018 dtd 11/09/08 at 06:45 am, after making useless 16 calls to your customer care, iam forced to write this mail to you. Onam, one of the biggest celebration in kerala, the best of the best television programmes, you deactivated on the same day and till date you are not taken any action to reactivate my transmission, I reminded your customer care several...

I am ASHISH D.RATHOD and i purchased a MP3 player on 5 july from vashi new mumbai.It was a YES company MP3 PLAYER model (YMP-18) and it had 1 year warrenty, but it was not working properly .And within 1 month i gave that MP3 for repairing on 15/08/2008. They told me that it will be repaired and given back to me within 10 days .But now it is nearly a month i have not got my MP3 player back .I am writing to you with a hope that from writing...