Reliance Digital Complaints & Reviews

I wish to introduce myself as Alfred Anand from Chennai.
I purchased BigTV package of Rs.5000 the highest package in the lot which has all the channels.The package was purchased on 01.01.2009 and was installed on the very same day.
Right from day the channels like Sun, KTV and other channels ofthe sun network went blank and the screen said that i had to pay for the channels, but when i contacted the customerservice executive...

Hi,

I purchased the BigTv connection in October 2008 and still (14th Jan 2009) they are unable to Install the connection in Kharghar, Maharastra. They provided so many new complaint numbers and Installation request numbers before the closing but the same problem at last. I am very helpless regarding the same....

We had bought 32 inch LCD TV from Reliance Digital on 6- Dec-2008. We were promised that service engineer is going to visit next day. No one turned up next two days and we did the installation ourself. I found the power cable loose. I looked at the invoice given to me for their service contact number. There are no contact numbers on the invoice. I thought I will visit them and ask for the replacement of power cable.

After one...

My experience with BIG TV


This is with reference to my smart card number[protected] in the name of Thulasidasappa.

I am just bring to concern people notice, I had taken BIG TV connection almost 3 months back, at the time of installation one of your executive had come to my house and he had furnished all the formalities in front me, when I bought this connection for yearly package in that package I...

Dear Concerned,

We had visited Reliance Digital - Vashi on 07/12/08 for inquiry on Samsung Refrigerator 345Ltr wherein the staff had explained the product details and also stated that we will be gifted a electronic rice cooker with it. We told them that we would confirm the order by next week.

On 14/12/08 we revisited to confirm the order wherein we were escorted by some other staff and their manager. They informed...

On the 22nd Nov I purchased a Mitashi dvd313 from the reliance digital retail limited store at S218, Ambience Mall, Ambience Island, Delhi Jaipur highway, nh8
Gurgaon 122022, Haryana.008

The details are
Plu#[protected]
Mitashi DVD DVD-313
Product serial number MA0GFA3AD0800290
Cost Rs. 1690.00


Other details are C1003 # 0032 18:45:01 22nov2008
S04044 R004br...

Hi consumer don't go to BIG TV DTH

We bought the south Package on 29 Nov 2008. They Installed on 2nd Dec 2008 in our Town ( Gingee- 604202, Villupuram District - Tamil Nadu) Dealer belong to Thindvanam region. But till on 8th Dec 2008 The Whole buyers are nit getting Pic. If we call the customer service Number[protected].. the reply is our people are working, You will get pic today evening if we call morning & if...

Sir,

My Name is Ravikumar.B, i have taken a Big TV southern pack connection from one of the autorized vendors of Big TV - Phoenix Associate, No:14, Lakshmi Nagar, Avadi . The entire amount of 2190 rupees was paid at one go and we have recepite / bill for the payment. The BIG TV men had installed both the Dish and the Set top box with the 3 days of the payment . The connection worked fine for the firt fortnight. But after the...

I had purchased LG 21" CTV worth Rs 8196/- at " RELIANCE DIGITAL" Hyderabad on 3/11/2008 through ICICI creditcard .i was told that processing fee will be 2% on the total amount & was given in print on the customer copy of the swiped .

when my statement came i was surprised to see i was charged 4.15% as processing fee with an additional service tax on the processed amount. its a gross negligence & deceit...

i purchased a philips home theatre in a combi offer with a panasonic 29inch flat TV...till now there are no complaints in the TV..but there has been a problem in the DVD player since the first day...it creates problem in playing VCDs...philips advertises that the player plays all kind of discs including VCDs..but whenever we play VCDs, it starts hanging after short intervals...which is very irritating...it was purchased from Reliance digital,...

I have purchased an Big TV with Max Pack 1yr Subscription. As per the advertisement shown and the promotions all the packages are there in max pack. But after a week of installation suddenly the NDTV package was not available in my subscription. I have called to customer care 1st time and they have said this is temporary prob and will be resumed in half an hr.
After 2 hr i have called when i did not received the NDTV channels and...

Dear customer care,

MY samrt card no is[protected].

I have a big Tv dish. that would bought last two month ago, I have a plan of Rs 2490/- For 6 month. last month 15th oct I recharsed with Rs 25/- for Gtv. but by mistkae of customer care they had subscribe Gcinema & Gpremier. when i call to custmer care than dicuses with them, they told me dear sir that would happen by mistake becouse of new staff please...

I had Visited to the Reliance digital on 29-10-08 at Shipra Mall Indirapuram and while having a look at the different products a Sales Man came to me and convinced me that there is a 0% finance scheme on Sony products and you have to pay only Rs.3783 on the monthly basis and after accepting the reasonable deal I purchased the product. The Billing department took my credit card and swiped it for Rs.22, 700/- and confirmed me that in the statement...

With reference to the above subject, I would like to bring into your kind attention that, I have subscribed to BIG TV in the month of May 08. The BIG TV offered 03 months free subscription. After passing period of 03 months, the services and channels have been locked from 19th Aug. 08 by BIG TV Center. At that time I had Rs. 50 balance in my account. Since this time, it is inactive. 04 days before writing this letter (i.e. on 20th Nov. 08),...

sir/madam,
My name is Kartikey pratap singh, I am a customer of reliance digital.My address is Chetana boys hostel, Room no.- 106, # 2, jaladarshani layout, M.S.R nagar new BEL road, Bangalore-560054.I have to raise a course of action against "Reliance digital pvt limited, Cunningham road, Bangalore".On the 17 Sept. 2008 at around 2:55 pm i bought a Philips 42" inches(42PFL7482) full hd(1080p) from reliance digital...

Hi,

I have purchased Big TV DTH some time on September end. I swithched over from Tata SKY, after I fed up with them. Almost after 2 weeks it stopped working. From 06/11/08 to till today every day I am calling up the customer care and nobody is bothered to address the issue. Yeterday one guy called up and told he will be visiting me today, but he has not turned up. Please see the mails in this regard. Please please stay away...

Dear Sir



My Problem is still not resolved this issue till date – 18/11/2008



This is for your information.



Regards,



Manmeet Singh Sodhi






[protected][protected][protected][protected]

From: [protected]@bigtv.co.in...

I have been having issues with Big TV signal Quality. Most of the time it says poor Quality signal and no channels show up. I have been calling the customer care for more than 3 weeks now and my issue has not been resolved.

A good joke is that some one from their end has closed the ticket saying that they spoke to me and the issue was resolved where i had not received any contact on that specified date.

I would...

I have taken BIG TV subscription on Multiple Set Top Box Scheme in which installation charges Rs 500/- will be discounted on second set top box. My smart card no. of both the set top boxes are[protected] &[protected]. On the first connection I have paid 2990/- & for the second one Rs 2490/-. On both I have chosen PREMIUM PACK for six month which is under the offer by the company. On my smart card no.[protected] they have activated...

The interface is very bad and the switching of channels is too slow that at times its very frustrating .

Have complained many times at customer care but i think that they are not able to solve the problem as they always tell useless methods and try to avoid !!

Till now, big tv is hopeless....