Reliance Digital Complaints & Reviews

CUSTOMER ID NO.[protected] BIG TV - DTH
I'm a subscriber of Reliance DTH connection. Made a request for safe custody of the same w.e.f. 2nd May-10 due to summer holidays. Formal request for cancellation of safe custody and to resume/re-activate the connection sent via speed post No.E[protected]IN on 24.6.10. Repeated telephonic request to re-activate the connerction addressed to Customer Cell of the company proved in vain. e_mail...

My Name is Alok Chavan my A/c No is[protected] My Big Tv Problem Was new software updation before 2 month & My problem Started Set up box always resart after 5 min . i have been complaint every 2 days i told him customer care he told me sir u r problemwill solve before 48 hrs but any responds from reliance big tv customer care & he has minus my balance & my problem not solve what i do ?

if my problem not solve...

My name is Aashish Singh, i logged a request (Number - 622816) on 30th of May 2010, as my Usha Cooler was not working with Reliance Digital Shipra Mall Indirapuram.
I was told on 31st May that the same will be repaired within 3 days, there after i did not received any communication regarding the status of the request.

When confirmed again on 18th June i was informd that the same will be done by Sun 21st June, today...

Hi All,

I do agree that BIG TV Customer Service is pathetic.People in the customer care department are very bad with there communication skills & at time they do not understand your query.The people in the call center need to be trained more professionally & taught how to talk to customers.Giving accurate solution is far thinking......they are very rude on call & there attitude is like you can either listen to...

Frustration with the level of service that Reliance Digital ECIL Hyderabad is ready with. They have poor servicemen who are not trained to address the issue but to simply mess it up further.
POOR SERVICE with unskilled / low skilled technicians who messed up the unit.
- Complaint registered for HITACHI SPLIT AC 1.5 Ton 5 Star on 7th June 2010.
- Bought on April 12th, 2010.
- Installed on <poor installation>...

- Complained of Hitachi AC 1.5 ton 5 * bought on 12th April for 38,000.00 Rupees.
- This would be 3rd serious complaint against the useless number and service at Reliance Digital - near Radhika Theatre, ECIL area, Hyderabad.
- My mobile number is[protected]
- Complaining from June 7th.
- Still no one bothered to address the issue.
- I guess Reliance Digital at the above location needs immediate attention...

Reliance Digital - Hitachi 1.5 Ton Split AC 5*
- Purchased on April 10th.
- My first complaint link:

https://www.consumercomplaints.in/my-complaints.htmlreliance-digital--hitachi-15-ton-split-ac-5-c374048.html

- Installation was pathetic experience that took 3 days against the promise of 24 hours.
- The service number:[protected] is the most unreliable to take the calls.
- Called[protected]...

Dear Sir,

I have purchased Samsung Refrigerator from Reliance Digital Retail Limited on 02.06.2010 having invoice no. 009926. The product was delivered on 03.06.2010, later we noticed transit damage in the refrigerator veg tray & the same was complained to Reliance Digital on same day. We were told the complaint has been forwarded to SAMSUNG & their person would visit & check by evening on same day. Next day we...

Hi, I brought Mulimedia from Relaince Digital, I went back in the store after one week due to it has techanical problems, When I have explain to the customer care but nobody want to listen seriouslly !!, even the customer care Manager also taking very easy, I don't what's the role of the Customer care in that shop!!!. This is very bad, I want to escalate this with top management, hope they can take some action !!!, If anbody has...

I purchased a 1 Ton Godrej split AC and a 320 ltr Godrej Refrigerator on 6th June, 09 from Reliance Digital, Bansdroni, Kolkata vide Invoice no. 006. Accordingly I was issued 3 free service coupon for the AC maintainance to be completed in a year.

My first service was done in Nov,2009 as per my request.

For the second service, I am following up for last three months and one technician reached my residence...

On 24MAY2010, we purchased Samsung Split AC from Reliance Digital Stores, Vadodara. We were assured by the stores that the AC would be installed by 26MAY2010. Well, that was the last happy moment we had w.r.t. the purchase. Unexpectedly, on the evening of 25MAY2010, the installation engineer came home for installation. When the boxes were opened, we found that the Indoor unit was damaged. i.e. one of the plastic lock(hook) to hold the mounting...

I bought A/C from Reliance Digital Korum Mall Thane. Scheme was free installation of A/C . Post A/C got delivered when we followed up with service department the A/C person told me that there is charge for installation. When we argued he talked very rudly and asked me to contact call center. We tried a lot to contact call center but no one first picked phone and later response was that installation means on inspection. I have to get my personal...

to big tv
some days before morning when I switched ON the receiver ,I Got "First setup" screen and I pressed OK.Signal Quality is shown as "good".But ,STB Failed to find any channels and showed "Type (2) Error".Now ,I call the big tv customer care they said within 48 will solve they said but after 1 week also still not solved
my smart card no[protected] complaint no[protected]
so kindly...

IS THERE ANY NEED TO PAY FOR A MALFUNCTION OR ERROR CAUSED BY THE PROVIDER.
Sounds like a theft if its happening. This is what i am going through with BIG TV.
Big TV updated the firmware software of my settop box for graphic modification but after that my settop box is restarting every few minutes. called the robort customer support people who made me reset the settop box many times but the issue was not resolved.
br...

Dear Sir
I have a Big Tv Dth Or Smart Card No. Or My M.no. Is this[protected] M.no-[protected],[protected].
My Problem is I am No change my chanel or i registerd min.20 Complain in Your Customer Care .But My problem is Still pending.Or My complain is everyday close by Your Customer help desk.
So I am last time Ask. R u not slove my Problem.
So plz do the needful


Suresh Kumar
Add- Madhopura...

Sir,
I am NARENDRA KUMAR working in Employees Provident Fund Organisation, Head Office, Ministry of Labour, Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi -110066 as Section Offficer .
On 27th April, 2010 two MBA Students(both female) namely:TANVI([protected])& SARIKA([protected]) came my office and told that Reliance Big TV has launched a shceme for who has more than seven years experienced or if...

I purchased a new Laptop from Reliance Digital ( Shipra Mall Gaziabad) and i got one Antivirus CD and One Game Joystick. My concern is that when i tried to install the CD to my laptop it was not installed proper and error given invalid License key. Then I uninstall the Software immediate but my system was crashed cause of antivirus CD then I realize I should not trust on free offer and gifts. after that I contact to reliance digital and they...

VOLTAS - One of the most trusted brands in India. Whenever an Individual thinks of purchasing an AC in India : VOLTAS is a recommended brand thought of . As an individual when we buy high end electronic items, we have our trust in the brand and same is perceived to be delivered by the company both in terms of after sales service and products.

As an individual when I purchased VOLTAS VERTIS SPLIT AC 1 tonne just a month back,...

Sir,
I have purchased two window A C s ( 1.5ton capacity) of VOLTAS make from Reliance digital on 24/1/2009 with one year protection plan after one year warantee.
One of my AC is now not working and even after lodging the complaint with Reliance digital, more than 10 days have passed but the same is not attended and the response of the concerned staff is not helpful.
Surendra Pal H-302, Anupam Apptts, East Arjun Nagar,...

We bought APC UPS along with battery and trolly on 7th April'2010 from Reliance Digital Gurgaon. They promised delivery of the same on 9th April and installation next day, for which they charged 500 Rs even. Despite the repeated follow ups with the store and their service head Mr. Choudhary ([protected]) They did not send any engineer for installation after some time Choudhary even stopped responding, picking our calls. Then we visited...