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Reliance Digital Complaints & Reviews

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Last updated May 8, 2024
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Reliance Digital reviews & complaints page 230

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V
Vibhor Jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises and no timely delivery / no timely installation and Extremely high charges

I bought one Voltas AC from Reliance Digital and was not at all happy with their (un)professionalism.

1) They promised that if billed before 3:30 they will deliver it to my home the same day, but did not happen, infact one person called up and said if he he has so many other deliveries and would I like a delivery at 1:00 Midnight.

2) I bought the A.C from reliance because of the promise that the service / installation...
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R
Rashtar Deepak Bansal
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display has gone and no charging up of the Ipod

Hi

I had bought an apple ipod nano from the Reliance digital retail store room Indrapuram ( Shipra Mall ) on 24/03/2009

ANd 14 /04 / 2009 it was communicated that display has been gone

I submitted the apple ipod nano to the reliance digital on 15/04/2009

It was communicated to me that the product will be ok after 7 days and you can collect it back

I told them that...
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M
manmohan verma
from Chennai, Tamil Nadu
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Delay in Delivery. Non co-ordination attitude of staff

I bought 1.5 Ton Carrier air conditioner from Reliance Digital store at Gurgaon Ambiance Mall. Even after 4 days of taking the payment, They have not sent anybody to install the airconditioner which is part of the package deal. Even after following up with staff since last three days, there has been no committement about who is responsible and when the installation will be done. I will make sure that I will never ever buy the product from...
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S
Shyam Charan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitments

I have purchased Godrej window AC in my wife's name B Sasi Rekha on 27 Apr 09 at 15.08.50 vide invoice no# S04047, Supervisor # 3002. The supervisor has told that delivery will be on the same day i.e 27/04/2009, but at 6pm I called upthe supervisor regarding the delivery, but unfortunately he told that the delivery will be on 28/04/2009 by 11pm and the installation will be done by 3pm, but they failed to deliver the AC with in the time...
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M
Mritunjay Tripathi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake selling

I brought a panasonic cordless from Reliance digital in shipra mall, Indirapuram. At the time of selling the cordless the sales guy told me that the phone has around 8hrs of battery backup and it would work for upto that time.
After purchasing, I found that the cordless didn't work when there in no power connected to the base of the cordless phone. Also the phone disconnects in between the call if the power goes away. The sales...
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A
Atreyi Basu
from Mumbai, Maharashtra
May 22, 2022
This thread was updated on May 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely bad service

Recently my husband bought a Sony Home Theatre from Reliance Digital, Bansdroni. During the purchase the sales guys at the store commited to deliver the good by the following day morning but even at 6pm in the evening nobody from Reliance turned up to install the same. Repeated phone calls were falling in deaf ears. when we called up the installation guy, to our utter shock he said that since he is tired he cannot install it on that day....
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V
Venu S Nair
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Wrist Watch

Hi,

I had purchased a Tommy Hilfiger wrist watch from Reliance Digital (Cunningham Road), Bangalore on 7th April 2009 at 9.30 PM, almost around the time the store was about to close for the day. I picked the watch and next day, realized that the watch had lot of scratches. On 10th April, i went to the store to get a replacement, but was told that, we had delibrately damaged the watch. It had hardly been 2 days and the watch...
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B
Brijendra
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Pack changing

Sir, maine 2nd oct 08 ko big tv liya tha usme maine 6mont ka popular pack ka offer liya tha mere 6 mont ke baad maine apna pack change karne k liye customer care se baat ki toh unhone pack change karne se mana kar diya aur kehne lage ki ek pack toh apko dekhna hi padega.mera big tv account minus kar diya.ab mujhe kya karna chahiye?...
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R
Ruchir Gaur
from Gurgaon, Haryana
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Poor quality and then refusal or replacement

I purchased One Philips head phones worth 400RS on Sunday 29th March, and I did not notice that seal of the case was broken and case was stapled, as we trust that large retails like reliance keep their quality high. Now when I tried them for the first time, I saw quality of that was really poor. I went next day to get a changed head set and they simply refused to do so, and there explanation was that we have brought it sealed open.
I...
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P
Prof. M L Gupta
from Delhi, Delhi
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Non-replacement within 1 day of Philips make Juicer

I bought a Philips Juicer (JE HL 1631/J) on 3-3-2009 from Reliance Digital Store, Fun City Mall, Shahdra, Delhi on 3-3-2009. We tried that evening to take juice of 'Lauki' but it did not work properly as with difficulty most of stuff was not crushed. The literature with Juicer also mentioned not to use it for fibrous fruits like pappaya etc.

So I wanted to return and buy another one. The very next day I went but was...
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N
Nilesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to give Receipt for my payments

I am a customer of BIG TV. I have recently relocated from Pune to Bangalore. For relocation of the BIG TV setup I was charged R. 750/-. The charges are paid by recharging the vouchers over the phone. I purchased the vouchers from the engineers that came for uninstallation.
When I asked for a receipt they said they will not be able to provide me and that I need to contact bangalore when they do the installation. When I went to Bangalore...
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S
sathyanarayana.B
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocking of smart card

Dear sir,
Ref no- smart card no[protected]
subject - smart card is bloked by them due to technical problem
inter action i.d no[protected]
I have subscribed for big tv set of tv during sept-2008, from installation i am facing some or other
problem. I am not able to watch Tv un interepted for more than 15 days. Oftenly my S.c is blocked
by Big tv duw to some technical problem not known to them....
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S
Shalabh Srivastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading promotion

Yes I am talking about the India Biggest Conglomorate which is into retail. Reliance digital @ kolkata basdroni has new promotion going on as scratch card offer.In which you have to scratch the card and whatever percrntage comes up you will get discount.

But the cliche is Carriec AC 1.5 TON which cost 18000 in the market is priced at 20, 290 when i inquired about it they told me it is not MRP it is RRP.(read reliance retail...
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A
ABHISHEK RAMPAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 days passed no demo call(No one is bothered)

I've bought a IFB microwave oven(30L) from Reliance Digital IInd Floor Shipra Mall(Ghaziabad), dated 15.02.09, but regret to inform that nobody bothered to call or come for the demo of the Product.When I asked during the purchase for the demo, I was told that it will be provided at your home only.

When I called the customer support [protected] of reliance i was surprised to know from Mr. Ravi Chauhan that no call has been...
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J
Jignesh Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Deduction, Issued in public Interest .. Stay Away

Below is the details of my complain to Relaince FOLKS but still no response .. They are Fraud Stay Away

____________________________________________________________________________

We are Premium customer of Big Tv and have purchased Big TV subscription from Sep, 08. For which we have paid Rs.3990.00 (Premium Pack Charges) for one year in advance.


On Nov, 15th, 2008 we subscribed additional...
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C
Chandra Goswami
from Noida, Uttar Pradesh
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Fraudulent and deficient service

I had complained disruption of all services on 29-01-08 in spite of one year max subscription. Normal service not yet restored.

All affected subscribers of BIG TV are requested to also file a complaint with CORE, Dept of Consumer Affairs at their email address [protected]@core.nic.in with CC core.[protected]@gmail.com.

They would forward all such complaints to BIG TV and senior executives will try to sort it out....
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K
Kalpesh Joshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Procedures, Product Knowledgeless Sales Team, Stealing Vital Product Usage Limitations

This is report with very serious note against the way of handling a customer at Reliance Digital, Banjara Hills, Hyderabad. First knowledge level of Sales Teal is very poor and even after requesting for the person who give more information on technical & operational features of the product then either the customer would not get a response or she will diverted to senior rigid fellow who is sure senior in term of lack of knowledge and impatiently...
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V
Vishnukantmalpani
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I can’t see NDTV IMAGIN, NDTV NEWS, NDTV MATRONATION, NDTV24X7, NDTVGOODTIME, NDTVPROFIT

Dear Sir,
I purchased big TV connection on dated 12 Sep 2008 I selected popular pack for 12 month in this popular pack I was given 133 channels. My smart card No[protected] is named by VISHNUKANT MALPANI Makrana Mobile No [protected]. After two month I can’t see NDTV IMAGIN, NDTV NEWS, NDTV MATRONATION, NDTV24X7, NDTVGOODTIME, NDTVPROFIT. I complain many times in customer care in different period. My complain no are 86812964...
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A
Atin Varshney
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication

Dear All,

We have purchased a IFB Microwave, 20 Lts, on 24/1/09 from Reliance digital Shipra Mall, Indrapuram Ghaziabad. It was communicated and assured to me that the person from the Reliance Digital Service station would come over for installation and demostration the very next day 25/1/09. Waiting for the person the entire day I checked out at reliance digital store at ph no[protected] and was informed that no person...
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D
Deepak
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After sale delivery; Poor customer handling

I would like share my terrible experience with Reliance Digital Retail Limited Ambiance mall Electronic sales division. I had plans to bring home new LCD TV on by 23rd Jan and unfortunately i picked up a wrong store/shop for it. i paid Reliance digital retail ltd for the TV via check and told them that i need it with in 2-3 days on my kids b’day. My check got debited from my account very next day of purchase i.e. 22nd Jan but unexpectedly...
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