Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hemendar pal singh
Jul 13, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue in my phone after update and no one is listening

Address:Hingola teh. Sumerpur dist. Pali rajasthan

I have updated my phone in march but instant after update my phone stop opening some application and there is always a notification to close application.. when i called a customer care they says that your phone is not in a warranty period so visite service centre....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
santoshdash75
Jul 13, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Report
Copy

For repairing my TV

Address:Plot No.-4D/948, Sector,- 10, C.D.A, cuttack

My TV model is N4200 32 inch. when I opened the TV after one month as I have gone outside from my house, though the sound is coming but no picture is coming rather black spot is coming in the screen....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishi100
Jul 13, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile freezing and auto starting - pathetic customer service

From Starting I have been facing issues with this model, After 3 months of purchase, i started facing heating issues in this problem, I ignored it, and the issues kept on coming which were further beared.

Now one issue has come this week in which the mobile is getting switched off and gets frozen in every 5 minutes. I thought that this issue was only with me. Then i searched on Google and you tube. N no. of customers are facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BoomaB
Jul 13, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Report
Copy

Complaint against Mobile shop

Address:Touch & Feel Mobiles, Musiri New Bus Stand, Musiri, Tamil Nadu 621211

I bought mobile on September 2021 I got lot of issues in mobile after 3 months I went to the shop and sales person told samsung mobile is like that you need to update then it will be okay then again mobile starts switch off automatically its showing erase of data then only you can log in once the mobile is switched off all the data will be erased then it will go to safe mode then only I can use mobile and I gave the mobile to mobile shop...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chirag Khinvasara
Jul 13, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Report
Copy

Z-Flip Display Change Under Warranty But Asking Amount

Address:Mobile Link, 347, Somwar Peth, First Floor, Shram Safalya Building, 15 August Chowk, Pune-411011

I Have Bought A Samsung Galaxy Z-Flip Phone In Nov 2020 And It's Display Had Been Damaged Without Any Incident In July 2021. The Phone Was In Warranty And The Service Center i.e. Mobile Link, 347 SOMWAR PETH SHRAM SAFALYA BUILDING Office 1, 2, 3, 4, 15 AUGUST CHOWK, Pune, Maharashtra 411011 Took My Phone For Changing The Display On Date 06/07/21. Today on 13/07/21 I Received a Call That My Device Has Been Repaired And When I Went To The Service...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Pinkubhatia
Jul 12, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator stop working

I have purchased Samsung refrigerator on 15/2/2015 and in June 2021 i was facing no cooling/ less cooling issue with my machine,

I raised a complaint through samsung india customer care, and ask for tech visit
After two days technicians came at my home and said that their is a issue with compressor and the same needs to be changed after that technicians changed the compressor which is covered in 10 year warranty, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh Kumar Sony
Jul 12, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Report
Copy

Shipment not received yet.

Address:S / O Vijay Kumar Sony , 115A , Pithoriya Road , Chandewe Khas , Vill - Chandewe , PO - Chandewe , PS . Pithoriya , Chandewe , Ranchi , Jharkhand

My awb number [protected] is not received yet why sir, please provide me your delivery agent number.. my name is MUKESH KUMAR SONY...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dibsg
Jul 12, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAmsung TV Repair - Mumbai CSC

My Samsung TV had a problem in February 21 and lodged complaint no FB21.216
The authorized service centre CSC in Mumbai collected the TV for repair and came back with 2 repair options
1. Option 1 - Change a minor component – with 6 months warranty
2. Option 2 – Change the motherboard – with 1 yr warranty
I selected option 1 and the mother board was replaced.
The TV again developed a problem in Apr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Vamsi Manne
Jul 12, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy s9+

I bought S9+ in Feb 2020.
Suddenly one week back The screen is all green lines without any damage, Confirmed by the Samsung service center on Jul 3rd, 2021.

And, this issue is not only faced by me but also many s9, s9+ and s10, and other galaxy devices, You can find many such cases by just simply googling Samsung galaxy s9+ green screen issue(https://r2.community.samsung.com/t5/Galaxy-S/Samsung-s9-plus-green-screen-issue/td-p/5456944)br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
srinivasc62
from Mumbai, Maharashtra
Jul 12, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Faulty S 20 delivered to me

Address:NCR

Bought Samsung S 20 FE 5g on 18th June from Samsung website. Mobile was not charging from day 1 properly. Bought fast charger from Samsung website & issue was not resolved. Called samsung number of times, did chatting & when it was beyond doubt that it is hardware issue went to service centre . They demanded Rs 1500 to check the phone though is was barely 15 days old. Bought a wireless charger meanwhile to manage. I made complaint again to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mobilecare5903
Jul 12, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

Samsung

Address:Samsung India Electronics Pvt. Ltd.
Website:[email protected] ubam

Pray for your honor! Hello team!

All of you who I Pray for your honor! Taking his photo.

by attaching it to the mail. Sent everyone. Please do tell me the reason. Because now it is a question of my honour.

I'll give you whatever money you want. I will give as much as I want. To save your honour. If I had to give you money to bake my kidney too.

You will also give Because respect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai krishan malhotra
from Ludhiana, Punjab
Jul 12, 2021
Report
Copy

Regarding refrigerator not working

Address:Sohana,Mohali

Dear Samsung Team,

Through this epistle, I want to inform you, I buy a Samsung Refrigerator on[protected], which Rs 91, 999 and installed by the Samsung company employee as per the policy.

The product is working fine for 9 months till June & in the starting of july, we faced a problem of cooling is not properly working and our materials were effected due to this.

So, we called the customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitesh Dudhwala
from Surat, Gujarat
Jul 11, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Report
Copy

Samsung french door 693 ltr fridge

Address:Surat

Respected Sir, Myself Neelam Dudhwala, we had purchased Samsung french door SS Ref: RF60J9090SL, 693ltr refrigerator on 13th June 2021, from Reliance Digital India, Udhana, Surat, Gujarat, vide Tax invoice no. [protected], in that refrigerator there was a problem of non cooling and moisture in fridge, so we complained on Toll free no and video call. Technician visited and confirmed the same and Samsung Co. agreed to replace the same,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saisrikar
Jul 11, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Report
Copy

lost of samsung m21 mobile today at 11:00 am approximately

Address:My house location address: #1481/20, ground floor, 1A cross, siddaveerappa badawane,near biet college, davanagere, 577004, KARNATAKA

Please locate my mobile as soon as possible and send your proper information to my mail id: [protected]@gmail.com,
phone Number to contact: [protected]/[protected]
MOBILE INFORMATION:
IMEI 1:[protected]
IMEI 2:[protected]
S/N: RZ8N31XFBAX
NAME: N Shiva Sakar
MODEL: SM-M215FZBG 6/128 BLUE
PURCHASED DATE: 18-May-2020
Gupta's Shoppe, #19, Sri Murugharajendra Complex, K...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharat091194
Jul 11, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have excess heat problem in samsung s20fe

Address:F

I bought this samsung s20 fe on 32 dec 2020

From then to now i face huge heating problem in my cellphone..

I visited many time to shop and care center

They update my phone many times but the problem is not not resolved yet .
I am irritated from this device ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun musaddi
Jul 11, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Defect in the phone and service center is not responsive

Address:Emami city, 2 Jessore road, B5-902, Kolkata-700028

Hi Team,

I have purchased my Samsung Note 10 lite and while talking on the phone the screen display has gone. U have visited to the Samsung service center they just said that there is a impact damage without checking the phone and said it is out of warranty and it is chargeable. If this is so convenient to deceive the customer just by saying that there is a impact damage. Like if while talking on the phone also the damage...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayushkumar47
Jul 11, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to redeem Buds Pro offer even after 5 days of purchasing Galaxy S21+

I purchase a Samsung Galaxy S21+ on 05/July/2021 from a Physical Samsung official store. At the time of purchase, They told me I will be able to redeem Galaxy Buds Pro offer after 72hrs of activating my phone. It has been now more than 5 days but I am not able to redeem the offer. Now customer care told me that July offer is not live yet.

I have 2 questions from Samsung India...

1. Why promise 72hours if you...
Helpful
3 other people found this review helpful
3 found this helpful
4 Comments
Report
Copy
M
Michael Nitish Kumar
Jul 10, 2021
Jul 11, 2021
This thread was updated on Jul 11, 2021
Report
Copy

Regarding samsung service repair issue

Hii Sir,
I've Sumsang M31 phone and there is problem in DISPLAY. I've submitted my phone to service center and they had said your phone will be repaired within a month. I've submitted to Baba sumsang service center (Add. Near Maharani bus stand, Gaya, Bihar).
Now it is more than one month passed, still they are asking for more 10 days for repairing.
I'm a class 12th student and I'm facing lots of problem in my studies...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhupendra Singh Deora
Jul 9, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

Note 20 ultra damaged by samsung authorized service center(Laxya electro care)

Address:Tekri, Udaipur, Rajasthan

Dear sir/ma'am,

According to the above subject, I gave my mobile note 20 ultra (serial no- RZCN801GFZD) on 14/07/21 to your authorized samsung service center(Laxya electro care, udaipur) for back glass replacement whose invoice no- EC21220706 and I have given them 4751 was given Rs. On checking after replacement, it was found that glue was pasted on the main sensor of the camera and dust particles came on the remaining two...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shrikrishna Babhulgaonkar
Jul 9, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Mobile - warranty handset spares not available in service center

Address:Mumbai

Dear Sir,
I had purchase Samsung Galaxy M31 through Amazon on 28- Oct-2020, ( Don’t want to buy made in china phone ) problem started from March 20221 in phone @ intermediate automatically key pad start working with touch, attach video for your reference, for such problem company should replace phone immediately

Contacted customer support toll free number -2 -3 time, 2nd July 2021 also they done online support through...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy