Samsung India Complaints & Reviews

Hi

I have purchased SAMSUNG A31 mobile 6GB/128GB under the offer of cash back credit to my bank account after 90 days. I have still not received the credit back to my account.

The IMEI Number of the Mobile is [protected]. Attaching the invoice copy.

Please, can you review this and arrange to credit the cash back to my account.

My email is : [protected]@gmail.com
Mobile...

Hi,
I had a issue with payment while trying to buy a phone through Samsung wesite( Samsung Shop Order ID #[protected]). Money was deducted from my bank account but order was failed and cancelled saying it was due to payment failure. This happened on March 4th 2021.
Since then i have contacted the bank and raised a charge back request to the Merchant bank( Merchant is Samsung here).
But it's been more than a month since...

Recently purchased Samsung since 30/4 21 is not cooling...

Hello Team,

Myself Ashutosh Khambekar from Pune, in the month of Nov 2020 I have purchased a Samsung M31s mobile phone from Amazon. Initially I was facing a heating issue but I just ignored it as I thought because of continuous online lectures it may get heated.

But, after 4 months I have observed that my mobile is getting restarted automatically after every 15 min and also found there is a lag when I switchover...

I bought this Samsung wondertainment series ultra HD Smart tv (125cm) in Nov 2020.
Just 6 months old & under warranty
Seeing a white horizontal blinking lines along the bottom of the screen for past 3 days....

Dear Sir/Ma’am,

I have bought Samsung A52 Mobile from Samsung Shop App on 19th April 2021 and paid Rs. 25, 499/- via Google Pay (UPI Mode).

On 8th April 2021, I have canceled that Mobile because my family member is admitted to the hospital due to covid 19. So, I thought that it is better to use that money in medical expenses but I have not received the refund amount yet.

After speaking to the...

Very worst shopping experience, the refund processed by the company but not come to the bank account.. till date from the date of initiated, u will play with the customers with your company rules and policies. Very very worst....

Sir this complaint is regarding AC service installation,
I (Abhishek Yadav. Ph No [protected]), havee bought AC, 5 in 1 convertible AC, on 23 Mar 2021. I requested installation on 11 April 2021. Service personnel came and they started working on it, when it was required to extend the copper pipes of AC they were charging Rs 280 per ft., whereas in market the very same pipe were available in 100 per ft, Not only this the wire that they...

Hi this is Hari from Chennai Contact number - [protected]. We purchased AC this month 3rd April'21 from Saravana Stores, Padi, and Installation has been done on 6th April'21 its been only 20 days, we haven't even started our EMI. they said first installation is Free of cost . Now we getting some kind of sound from Outdoor AC and we would like to rectify it soon as posible, so raised our first complaint on 28th april'21 morning, they person...

I purchased a Samsung refrigerator with model number RT28T3922R8/HL on 23/03/2021 on Samsung website. But I received a damaged product. Which is not functioning properly, so I raised a service request([protected]) also technician came and checked and said that the product in not working properly. So I decided to Refund my money or replace product. They have accepted to refund my money .I didn't get reply from any of them until today. Daily...

I was a very loyal and premium customer of Samsung mobiles. I have bought a number of Samsung mobiles which me and my family members have been using. My purchases in last few years include Galaxy S7 Edge, Galaxy Grand Prime, Galaxy A 20, Galaxy M 31, Galaxy S 20+ and the most recent and hopefully not the last Galaxy S21 5G. This background is to prove my point about being a loyal customer .

Now let me come to my Complaint...

Details:
1. I was Ordered Galaxy F41 SM-F415FZGG on 4th April 2021 around 18:15.
2. I was realized that the wrong product selection and I canceled within a few hrs on the same day around 19:21.
3. I got confirmation from the Samsung shop that Your cancel request has been confirmed. We will initiate refund for this request shortly. Please note it may take up to 7-10 business days before your account is credited with the...

Date : 28/04/2021
Client Name: Sanjaykumar Bhansali
Client Phone No.: [protected]
Repair of Samsung Refrigerator - Model No. A[protected]
Serial No.[protected]

We called the toll free no. for repair of our Samsung refrigerator. The same was forwarded to a company called S.S.Services, Gala No. 58, Om Shivai Building, Near Gaondevi Mandir, Magathane, Borivali (E), Mumbai 400066.

We have...

After updating my phone the speakers of my phone stopped working. I tried using earphones which also didn't work...

Hello,

I have purchased Samsung M31S mobile phone on last August 2020. One week back, my mobile has not charged at all and am not aware of the reason.

So I went to Samsung Service center and explained the issue (near Chrompet, Chennai) and they examined my mobile phone and told like there is some water log issue in Charging port and If you replace the Charging port along with chip, then it will be working fine...

I had ordered 345 ltr samsung refrigerator on 16/04/2021through samsung shop app. As per the schedule the same shall be deliver on 21/04/2021. But it is not yet delivered. Response from samsung is too bad. They were not even responding to my email....

UNITED Franchisee of SAMSUNG AC Patna asks for advance before they come for service . Do any one give advance for servicing
They send young MUSLIM guys who behave rudely
Seems UNITED is owned by Muslim community
service request [protected] not attended for last 8 days
Altaf came and took Parts and asked for money
He did not return .. No response from UNITED
seems they are authorised GOONS and...

It has been more then 17 days that I raised a complaint and once the engineer visited and he asked me to give few details of the bills and I gave him 10days back, post that he stopped responding, I called up the[protected] but got no help, tried out through samsung service chat but got no help, I have been a loyal customer of samsung since 25years but for the first time ever I felt so helpless and fed-up with the follows and begging...

Samsung m11 network problem, headphone scout problem, speaker problem, mother board problem. Samsung care centre bad service and Samsung employee miss behave ....

Our refrigerator is not working properly.it is not cooling the things kept inside it. its temperature is not getting low...