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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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122002

Samsung India reviews & complaints page 139

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S
Stephen143
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Charging speed

I brought samsung m31 mobile it takes 2:40hrs to take full charge please imporve its doesn't support 22w charger which you provide for Samsung m51...
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A
anitha an
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Microwave Oven

We bought SAMSUNG MICROWAVE OVEN on 24th Aug 2020 from Adishwar, Tiptur, Karnataka but, we didn't receive the warranty card till date. We have packed the product infront o[censored]s but they have not put the manual along with the product. After constant follow-ups, after 6 weeks they provided xerox of the manual and when we are asking for warranty they are saying the bill would be enough for any further complaints. Demo guy also didn't show the...
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D
Dharmendra Rahghuwanshi
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile delivery issue

Address:India

Hi Team,

This is regarding my mobile phone which i have ordered on 12 October 2020 which is not delivered yet and no response from the order tracking link as well as from customer care they do not have the justification for it why the delivery is delayed.

It would be great if you can help on this?

Order number :[protected]
complaint number:
1 : 1780488
2: 1786430...
+1 photos
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M
Mahendra Kumar Mahala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue of Incorrect Invoice

Address:Noida

“The mobile phone was purchased for my company (I am a corporate customer from BHEL) and for reimbursement of the same it to be taken from BHEL for which GST No and Company Name are required to be mentioned at “BILL TO” along with other details. I had entered the details of complete billing address as well as GST No . 09AAACB4146P2ZC in the field provided on Samsung shop Online Platform.
However, in the invoice provided, Billing...
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J
Jyothi vinod
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Display Problem

Address:jyothi vinod malayil kaleeckal kuttor p.o thiruvalla

This phone is not properly working.
I have been purchased the phone from flip kart on October 24, after 7 days some colours are spread in the phone....
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P
pk175579140
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Chest and Fraud

Samsung has cheated me.they have taken from me 170000 and offer job but gave nothing. My request to refund my amount....
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R
rt_infinity
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on Returned F41 Mobile Phone

No Refund of Cancelled Order(#[protected]). The order was placed on 21st Oct. Since this was under the exchange scheme the delivery team was supposed to inspect and collect the old phone. The delivery team rejected the old phone because of scratches and cancelled the order. We have been following up since the past 10 days for refund but no one has responded. Tickets are opened and automatically closed.(#[protected]#1792583).
Despite...
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R
rangeshthevan
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Samsung A50s

My mobile after one year warranty it switched off not getting switched on the fraud samsung...
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A
Adesh Shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Return policy

I recently purchased a Samsung galaxy S 7 tablet. But by mistake I have also ordered S7+ KEY BOARD COVER instead of S7 Key board cover. So I need to return the S7 + KEY BOARD COVER.
But the Customer care is not helpful. They have replied we have delivered what you have ordered and no return can be possible.
Now the 15000 worth S7+ Book Cover is of no use as it is not compatible with S7 tablet....
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R
raju chintala
from Hyderabad, Telangana
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Washing machine

I have purchased washing machine on date 27/10/2020 invoice number:1225/20/S-9255 from bajaj electronics, nagole branch.
the next day they delievered qashing machine to my residence, they said they will give demo next day but we tried contacting them but they are unavailable and till date no one came to give demo, we only selected samsung brand but they neglected please take immidiate action towards our issue....
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V
Vicrant
from Powai, Maharashtra
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The false commitment by Samsung

Samsung has not been responding to any of our requests for a nonworking refrigerator the services are worst, we have called them 3 times In customer care and 2 times on CEO help desk form last five months, there is no respond or action taken .The refrigerator is of no use anymore totally worthless, what should we keep it for ? To use as a dustbin? There is no customer satisfaction from Samsung, They promised to send someone for the issue...
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G
goel14feb
from Bengaluru, Karnataka
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Broken tv delivered by samsung india

Website:www.samsung.com

With reference to my complaints in reference to Led TV Order Id no. [protected] dated 23.10.2020 delivered on 27.10.2020 and further call received from Mr. Ravi Sharma, Sales Support Team, Samsung E-Store.

I again want to brief the case that that the above mentioned TV has been delivered on 27.10.2020 and request registered for installation on same day and samsung engineer visited today on 28.10.2020.

During...
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S
Sarat Peela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recived tampered product

Address:D 503,SUNFLOWER,THAKUR VILLAGE,

Good day Sir,

I have bought a mobile Galaxy F 41 through Samsung website on 17/10/2020 and just now I opened the box and shocked to see product is tampered.

Please find attached photos and I request you to arrange for a mobile pick from the same address and request to deliver a new product as soon as possible.

Also I request you to check the reason for this inconvenience caused.

It...
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B
balajikrishnan108
from Mumbai, Maharashtra
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Cashback not received after raising ticket also

Website:samsung.com/in

My ticket number is 1760408
I raised a concern on 15 th October. Still now I dint receive any reply from samsung side.
I brought samsung s6 lite tab from official samsung website using my Hdfc credit card. They mentioned 1500 instant cash back. But I dint receive any cashback back. Please do give my cashback....
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S
Shivam poddar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About giving bad product by samsung

I bought an Android TV from samaung, which started blinking shortly after being installed. I mean it would have closed all of a sudden and then opened itself, which is why I kept complaining to Samsung's company after which 3 times the company officials came and investigated and went away but the TV problem did not end, This is why we demanded to replace the TV with another TV, but Samsung has stopped paying attention to this problem, so...
+2 videos
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I purchased samsung galaxy m51 from samsung mobile application on 18th October 2020 but I received samsung galaxy m31 on 22nd October 2020. My order no. is [protected]. I have called samsung customer for so many times but I haven't received any positive response from them. I request you to kindly help me out with the replacement of the product. Attached are images of my order, invoice, product and plastic wrap with brown box...
+4 photos
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P
praveen_a89
from Chennai, Tamil Nadu
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Refrigerator Complaints Take it as priority ASAP

We are facing issue with water not evaporating from our Refrigerator model number RT42k5468SL/TL.

We paid for services twice and technician addressed the same of water below in the tray and still getting stagnant.
Please address this issue immediately
we cannot call the technician and pay for rectifying the same issue again and again.

Thanks...
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B
BKSdevu
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service

Address:9446504124

ആമസോണ്‍ വഴി ഞാന്‍ വരുത്തിയ പുതിയ സാംസംഗ് എം 31 മൊബൈല്‍ ജസ്ഠ്ഠ് സീം ഇടുന്നതിനായി എറണാകുളം എം ജി റോഡിലുള്ള സാംസഗ് സ്മാര്‍ട്ട് ഫോണ്‍ കടയില്‍ (മെഡിക്കല്‍ ട്രസ്ട് ന് ഓപ്പോസിററ്)...
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I have ordered a refrigerator directly from Samsung.co.in website. Refrigerator I have received has been opened by their technical engineer who came for installation and demo. But there were dents on the front of refrigerator and he only showed that to us and marked as damaged from his side only. I have sent those pictures to Samsung over email. When I contacted Samsung India regarding this no proper response from them. They told they were...
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Dear sir/Madam,

From very first day of purchase, I am complaining about the manufacturing defect in New samsung M51 serial no. RZ8N91W8WLP dated - 28.09.2020 purchase from Vijay sales chembur east they have given me defective product. Because on second day after charging the phone get over heated I approached in samsung mobile service center in ghatkopar east...after one week micro phone, touch and phone hanging to much,...
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