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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
844
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SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 55

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C
Chhatrapati Mhatre
from Nichlaul, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vox power bank not working

Address:Thane, Maharashtra, 421302
Website:Shop cj

Power bank not on, nd not mobile charging, power bank connect electricity 12 hrs but blue light blink contnue, nd not mobile not charging . Power bank recive date 20 mar 2016 by gati courier, order no.[protected].
my mob no is [protected], [protected] mr chhatrapati mhatre,...
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P
pradeep0007
from Bengaluru, Karnataka
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Refund not received against order no 20160219093214

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

Dear Sir,

I was ordered on dt 19.03.16 and my order no is [protected]. but till date my shipment not received to me and no any refund of money in this regard. I was called to Customer care many times but not satisfactory response I got. So, you are requested to kindly refund my money if you aren't able to delivered my shipment.

Pradeep...
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B
Babita.ursela
from Hyderabad, Telangana
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Intex cloud 3g candy mobile issue

Address:Mumbai City, Maharashtra
Website:www.shopcj.com

I received Intex intex 3G cloudy candy android mobile with order no # [protected] by paying 3400 rupees on 14th February 2016 at Bhagalpur.

The phone is not working properly as its very slow and you cant install multiple applications and within a month it has started hanging. I called CJ customer care several times and they asked me to visit the nearest service center which is not available at the address provided by the...
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Address:110030
Website:no refund till date

Dear sir/iam extremely sorry to say that your sales team is very iresposible /they very lier always talk lies .we called so many times always says that our accounts. person will call you with 24-28 hrs but there is no response from your side.

Sir i bought a smart tab from shop cj .my order no. is [protected].when we received our tab it was broken .At the same time i phoned to shop cj .your executive said that our delivery...
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K
Kamal2512
from Noida, Uttar Pradesh
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Missing & returnable

Address:121001

Dear sir i was orderd reebok combo pack from shop-cj it was delivered me on[protected] but when i was open it one track sout was missing according to his promise i told him to return this but they not agree and also not picking my phone.
So please help me to solve this matter.

Thanks & regard
Kamal singh rawat
[protected]...
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S
Shailendra Kashyap
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product

Address:Lucknow, Uttar Pradesh, 226003
Website:Online

I had purchase Body Slimmer (VLCC Product) from shop CJ on 29th Sept'15. After few days when i have open that product found that product is not working.
Multiple times I called up on call center and every time I getting response from your team member that complaint has been register and team will contact with you but till date I have not received neither any call nor complaint number. Today again I have called on your center and asper...
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R
Ragini_Ch
from Mumbai, Maharashtra
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Lies

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I have ordered pack of 5 Spaghetti, it was delivered after 2 days from the day ordering.I was having Size issue for which I placed replacement request, the merchant had already collected those parcel on 1st of March and from that day onwards there is no response from SHOP CJ.I have been calling over there from so many days.It was told to me that it would be replaced within 2-3 days, after that when i Called Shop CJ customer care they told...
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Address:Faridabad, Haryana, 91

My order no is-[protected].this product delivered to me on 27.02.16 and same day I registered complain regarding this product I found defective,
The shop Cj executive said me that when the pick up will complete than you will get your refund within 7 days
but product not pickup till now
I am contacting every after 48 to shop cj executive they said with in 24 hours you get a call from shop cj for pick the productbr...
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K
kranti gome
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset

Address:401104

Give faulted piece on 5th march 2016 still not refunded or not money return.order no.[protected]. booking date 03/03/2016 ....
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E
eagleveer
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No exchange on faulty product/ no money back /no response

Address:Chandigarh, Punjab, 160014
Website:6th Floor, Star Cj Plaza, Dr D B Marg, Grant Road, Mumbai - 400007, Near Apsara Theatre

I purchased a mobile on 4th march ..it was fault i was asked to go to service center and take doa certificate .. after that . i have done many calls and emails for reverse pick-up or money refund no response yet(16/3/2014).
every time i call a new answer is ready but no solution is provided me....
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P
pavansharma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding free samples

Address:110092

I have purchase 20 L Electrolux Microwave Grill. in this we have suppose to receive free items 5 yrs warrenty card, kitchen appren, 28 pcs microwave dinner set and one receipe book. we have not received kitchen appren and one receipe book from your side and I have complaints many times to your call centre. kindly look into the matter and resolve asap....
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krunalparmar1296
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Action on Refund Process

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I've ordered i-Ball Cobalt 4 smart phone for my brother. But they've delivered me a defective piece. I'm trying to contact the customer care representative since the last 4 days for inquiring about the refund process, but no more action is taken from their end and they are not even responding to your emails too....
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R
Ram Pahuja
from Bengaluru, Karnataka
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Wanted to return this order no.20160305081920

Address:Sangrur, Punjab, 148023
Website:www.shopcj.com

I have order the set 4 of Blankets of full size bed, when it is delivered to me and when i have opened this it is of single size bed.
I have call to shopcj coustmer care and i asked about it that i have to return my order then they has dropped my call....
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Akash Singh Rathore
from Mahwah, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded

I purchased a new magic mop from shop CJ and it was delivered me on 29/01/2016 which was in defective condition than according to the terms and conditions of shop cj I registered my complaint for return the product within 48 hours of delivery without using the product.
The Shop CJ executive said me that when the pick up will complete than you will get your refund within 7 days and the product was picked up approx 1 month (26/02/2016)...
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V
vijay67
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Incorrect order delivered

Address:201005

Bill No-U [protected],
Order No-[protected]
Date-13th March'16
Subject-Incorrect Order Delivered
I ordered a Sunflame Glass Top 4 Burner Gas Stove with Eight Piece of Non Stick Cookware and a 12 piece Microwave Dinner Seton 12th March'15.
Against my above order I received a Prestige Non Stick 4 Burner Gas Stove which was an incorrect order by all means and also highlights gross negligence on the part...
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S
Syed Altaf Ahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money after returning back the item

Address:Shimoga, Karnataka, 577202

Order no [protected] is cancelled 2 moths before. In spite of calling several times to the customer i have not yet received the refund back. Look into the matter and refund the amt at the earliest. My ac no is [protected] nazia sultana ifsc code barb0shimog (Fifth character is zero)...
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N
nagarajan raghothaman
from Chennai, Tamil Nadu
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Missing of a product - no response for the past 15 days

Address:Mumbai City, Maharashtra, 522743582
Website:www.shopcj.com

I placed an order with no [protected] dtd 28/02/2016. On receiving the box i paid rs 3248/-. While checking a jacket was missing. Inspite of repeated complaint thro phone[protected] for the past 15 days there is no response.

Anticipating your response immediately for further action from my side.

My mobile no [protected]
Email cud.[protected]@yahoo.Co.In

R nagarajan...
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H
Hima Prabhu
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Unprofessional code of conduct

Address:Bangalore, Karnataka, 560061

These people are very unprofessional. never order anything from them. they even book and cancel orders at their convenience without the customers consent. when you call their call center no one is ready to assist they just keep transferring the calls from one department to another. I had a very bad experience with these people. They promise to call back which they never do. They make false promises. they have employed a bunch of fools as...
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Q
qaer
from Mumbai, Maharashtra
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Replacement / exchange not received

Address:Mumbai City, Maharashtra
Website:www.shopcj.com

I have purchase a phone of Zync X208 Dual SIM Mobile Phone but this phone is Already Use, I have seen phone call in this since 2013, also cruces in body cover. when i call to customer care they tell long procedure. That’s why i am frustrated i purchase product from shop cj so this is the responsibility of them to exchange this product. Or refund my payment. Please revert early otherwise ill complaint in police station. Because i am frustrated...
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S
sanrajr
from Mumbai, Maharashtra
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Not getting refund

Address:Mumbai City, Maharashtra, 400007

My order no is-[protected].this product delivered to me on 13.02.16 and same day I registered complain regarding this product I found defective, After my complain they pick product from my address at 18 .02.16.
From that date to till I will not get any call back for refund or further process, when ever I call them they asking still your complain in process. From call center I will get different different statement but no one provide...
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