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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
Unresolved
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SHOP CJ Network Phone Numbers

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+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
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126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 53

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A
amaresic
from Gurgaon, Haryana
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Gift not received so far

Address:380015
Website:shopcj.com

I had ordered a Sunflame glass top 4 burner gas stove and the same was delievered to me 15.3.16. (order no. [protected])
In this context it is informed that with my said order there was two gift one is chef master 8 pcs non-stick cookware set and second joyo microwave round dinner set 16 pcs set had to be delievered with gas stove.
But it is very sad to inform you that my second gift joyo microwave round dinner set 16 pcs...
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G
Garvita_Khamar
from Bengaluru, Karnataka
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Payment not received

Address:Ahmedabad, Gujarat, 380005

I have purchased a dinner set from shopCJ on 26th Nov.

The product was damaged at the time I received so I returned the product as it is. The docket number for the returned item is :[protected].

I want the refund ASAP. I have been calling & mailing customer support team since five months now every time they say the team will call you in 2 days for my account details for refund, but till today I am waiting...
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N
Niyaz Hashmi
from Mumbai, Maharashtra
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I ball moile purchase 3 months ago is not working

Address:Pune, Maharashtra, 412207

Bill no :[protected]
Date : 07/ 12/2015
Item code ; [protected]
Item code : 154166 / sku : 002
Item name : i ball cobalt solus 2

Mobile is not working, i don't want this brand, send cash ack to me...
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P
Paras S. Dhruv
from Delhi, Delhi
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Regarding no demo for newly purchased air cooler

Address:400007
Website:www.shopcj.com/mall/index.htm

Dear concern,
I bought vego atom air-cooler from shop cj which i received on 14th april. I have already requested shop cj team to register me for demo of the unit. He accepted my request & registered me with the same. On 16th april, again i called at vego customer care & informed them that your executive haven't visited my place for demo. The executive at vego company assured me that the executive will come within 3-4 hours on the...
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D
dheer78
from Delhi, Delhi
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Product sent wrong not taking return

Address:201005
Website:starcj.com

Hi,

Order puma shoes on website but when i opened order it was uv shoes called coustmer care to take it return they said they will call tomorrow but tom not come in 10 days everytime i complaint about return they said they will call back .I dont understand they booked they order by themself everyday i got message please ready by cash of 2800 rs .Your order has been placed


Dheeraj singh
[protected]...
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P
priysh
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:Mumbai City, Maharashtra
Website:shopcj.com

[protected]
[protected]
I ordered wrong product by mistake, then after 5 minute placed order i cancelled the order, after that day i called shop cj costumer care executive many times but nobody gave me a satisfactory answer that whenever amount will be recieved, they said me that you will be recieve a confirmation call after 48 hours but todays 11 days gone but i din't receive any call. I am able to understand that now what can...
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S
sanjay maharshi
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Wrong product delivery

Address:Mumbai City, Maharashtra, 400007
Website:www.starcj.com

Respected sir,

I had purchased a product with bill number[protected] but the product which I received are not made of cotton. They are of polycotton. Sir, I dont want polycotton products, so I want to return them. When I talked with the CCE, he told me that you can return the product if you did not like it, but when I called them for exchange or return after checking the product they are saying we will not replace it. Please...
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N
NikitApar Jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received and not being replaced, it's been 10 days

Address:110092
Website:www.shopcj.com

After being mentally harassed by your executives and customer relationship team for 8 days, i am finally writing this.

We saw an advertisement on tv of a set of 5 kurtis [green, pink, black, beige and blue in colour] on 7 april, 2016 in the evening around 6-6:30 pm. We called up to order, while the person was taking the details, he said that the size we wanted to order was no more in stock and we should try the next day. We...
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A
adarshanand68
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective "euro litevac" delivered.

Address:New Delhi, Delhi, 800013
Website:www.shopcj.com

I have order the vacuum cleaner “euro litevac” from shop cj.
Details of the purchased prodct is as under:-
1. Order no. -[protected].
2. Date of order:
3. Delivery date of product: 11 apr 2016
4. Address on which ordered product delivered:
Adarsh anand,
Flat no 34/1, peninsular griraj apartment, vivekanand marg, boring road, patna- 800013.

Status: ordered...
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S
Singh Balwinder
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and abusive language used by an assocaite

Address:110092
Website:www.shopcj.com

This is my 2nd Complaint to your Organisation.

I have raised a Complaint earlier in the morning. Order # [protected].

I received a call for one of your complaints representative named Rahul Kumar from Bangalore from [protected]. The Representative a very rude, he abused me on a call and I was speaking to him and he disconnected the call stating that he is not getting any response. The Representative also...
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S
Singh Balwinder
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

18 piece jewelry set order no. 20160108067588

Address:110092
Website:www.shopcj.com

Dear sir/madam
To whom is may concern

I balwinder singh order no.# [protected] placed the order for 18 pieces jewellery in the month of january for rs. 1348/-. We received the damaged product and i requested for the replacement, i received the 2nd order on 16th feb'2016 and the very same day i called the customer service department as the 2nd order which i received was also damaged and requested to get the order...
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J
Jk1988
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received complete ordered items

Address:Mohali, Punjab, 160065
Website:Www.shopcj.com

Ordered super spun bedsheets on 10 april (Pack of 5 bedsheets + 3 free bedsheets) and received the order ([protected]) on 13 april. But only 5 bedsheets were delivered. Immediately called customer care but the customer call service is pathetic. They don't know any details, one person said rhat there were no free bedsheets with this deal and when i said that i confirmed while ordering then they agreed to log a complaint. Now i'm calling...
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V
Vanessa Fernandes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic totally disgusting

Address:Mumbai City, Maharashtra, 400022
Website:Shop cj

I had placed an order for colours of rajasthan on 12/04/16 on the app and processed the payment in full. However the oder was placed for an incorrect size. I called the customer service to get it fixed and seems like that was my biggest mistake. Instead of changing the size the representative Omkar Gawde cancelled the order completely and created a new order of the order with cash on delivery option. Which was realised when the delivery guy...
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R
rajahs
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prestige champ-juicer, mixer, grinder

Address:533001
Website:shop cj telugu

Hello iam p.lakshmi from kakinada, i book prestige 4 burner gas stove 3 months back, still i have not receive invoice bill from you as well as iam book prestige champ mixer 20 days back-now it is not working, because of duplicate, even service centres also cant take my products for repairs because of no invoice bills for two products.iam fully unsatisfied with your products, even your customer cares also neglect my complaints from 4 days,...
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S
sk. babu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund or replace

Address:Nellore, Andhra Pradesh, 524004
Website:www.shopcj.com

I have purchased Videocon infinitum z41 and the phone is returned.and then I have no refund and replace last two months...
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A
adarshanand68
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered a defective product.

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com

I have order the vacuum cleaner “euro litevac” from shop cj.
Details of the purchased prodct is as under:-
1. Order no. -[protected].
2. Date of order:
3. Delivery date of product: 11 apr 2016
4. Address on which ordered product delivered:
Adarsh anand,
Flat no 34/1, peninsular griraj apartment, vivekanand marg, boring road, patna- 800013.

Status: ordered product...
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S
Shayaq Raza
from Lucknow, Uttar Pradesh
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Unwanted promotional SMS

Address:Lucknow, Uttar Pradesh, 226003

I once made big mistake by purchasing food processing device from STAR CJ. Deal was quite successful and was satisfied, but from then onwards i keep receiving uncalled promotional messages on my mobile. I turned off the notification in my profile at your site www.starcj.com but of no use. I unregistered myself from your site realising my mistake having dealt with you but unfortunately it is still continuing. My mobile number is registered...
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V
Vaibhavi parikh
from Anta, Rajasthan
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About refund not sent

Address:X13522656

I have purchased jwellary product. But it was defeated so I have returned it. But my amount check is not send to me. Please inform curear company to give my check back.shopecj sent the check but curear company dose not send check to me.i have called the cutest company dtdc.in but they are not give responce to my call. Please informe them to give my check. I hope you give the response earlier ....
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L
Linda Mascarenhas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jeggings (leggings)

Website:shop cj

Just a day after I got your product I called up customer services to return it because the quality was not up to the mark and the jeggings is paper thin.While ordering the product I asked your employee twice if I could return it and get my refund and she said yes it is with this garuntee that I purchased the jeggings. today when I called up your services they refused to take back the product. this is completely wrong on your part I asked...
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Deepa khare
from Satna, Madhya Pradesh
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Genie pants

Address:Rewa, Madhya Pradesh, 486001
Website:WWW. consumercomplaints.com

I am complaining in ur site that i hace ordered a genie pants in u channel shop cj the size of XL so u send a order in size L then we have launced the complaint in ur showing tv phone no. then i requested to change my size then ur shipping incharge told today he said it will not replace this order.

You told in ur t.v. that you will replace the products if correct product is not comes to u then u said in the t.v. that it will...
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