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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
Resolved
1185
Unresolved
844
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SHOP CJ Network
Customer Service Contacts

SHOP CJ Network Phone Numbers

Phone
+91 12 4430 6000
1296
355
+91 22 4128 6000
455
185
Mobile
+91 22 4321 7000
664
171
+91 22 3307 3307
265
126

SHOP CJ Network Website

SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India
400007

SHOP CJ Network reviews & complaints page 54

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S
Sunil Salian
from Bengaluru, Karnataka
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Request for duplicate invoice

Address:Thane, Maharashtra, 401107
Website:www.consumercomplaints.in/new_complaint

Dear sir/ madam.

Greetings from sunil salian.
Phone no : [protected]
Address: a/504, yamunotri building.
Jangid complex,
Mtnl road, mira rd. East.
Dist. Thane. Pine 401107


I have purchase bajaj food processor from your tv shopping advertisement on june-july 2014.

And i facing technical problem in it.

Warranty of the product is for 5...
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R
Ribu makkar
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The third class quality jeggings i have received a day before

Address:Yamuna Nagar, Haryana, 135001
Website:www.shopcj.com

My mother had ordered a set of 4 jeggings through your respective ecom site shopcj. Order number is "[protected]" the shipment came through ecom with the tracking number "[protected]" i wasn't awared of this site before that they do such a fraud. They show something else and send something that is totally different. In regard if someone calls them to get it refund they totally disaggree. Please do the needfull at the earliest. Else tell...
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S
sweetpundir
from Delhi, Delhi
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Worst quality and size issue.. Want to return

Address:Ghaziabad, Uttar Pradesh, 201102
Website:Sho CJ

Hi,

Its my worst ever & horrible shopping experience. I bought a product(Ladies top) order no-[protected], its quite different which shown on tv. I received this and call back to customer care to return this, they register my complain and ask me that you will receive a call back. But till next day i didn't got a call back, then i again make a call in cs dept. They again register a complain. Today morning i got a call from...
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P
prasannashankar
from Bhongir, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leggings

Address:500076
Website:shop cj

We ordered leggins on 4th of this month and received the same on 9th of this month, immediately after receiving the parcel i complained to the customer care that the quality is not at all good and i want to return the same, today some one called up from your office and told it will not be taken return, but can exhange, as per your tv advertaisement, there was clearly written and told with in 48hrs can complaint and there will be a return...
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G
ghoshprashanta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered free lens along with mobile

Address:700132

On 7.4.2016, i have seen an advertisement in tv that there were an offer going on of 3 free individual mobile lens along with mobile make intex cloud 3g gem android, accordingly myself make a call to displayed contact number and talk to your representative about free confirm gift and after got the confirmation about free lens from your representative, i have booked the same vied order no [protected] on cod basis. But when i received the...
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J
Joreyo
from Chennai, Tamil Nadu
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Defective product not replaced

Address:Mumbai City, Maharashtra, 400007
Website:www.shopcj.com/mall/index.htm

I have ordered Casa Nova chopper from shop cj and same has been delivered on 29-Feb-16. This chopper was not working properly and I have submitted complaint and one of Shop Cj's reputation manger was handling my complaint and it was decided on 22nd march with Casa Nova's team that they will provide me new Casa nova Chopper set but as of now i.e. on 7-Apr-16 product is not delivered and communication from Shop Cj's reputation manager has been...
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S
Sanchit bhayana
from Champa, Chhattisgarh
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Gloria jewellery

Address:Rohtak, Haryana, 124001
Website:www.shopcj.com

1 month ago, I ordered a product of Gloria jewellery and I received that product defective and I requested for a exchange and they took that product after two days and since then I have registered 6 complaints but I am not getting any response and it's been more than 20 days I returnedthat product and haven't got that product back. Everytime I call them they register a new complaint and say they will call us in 3—4 business days which is...
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M
mickeymehta
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Order akurtas

Address:382330
Website:shop cj..com

Hi i ordera kurta on 3rd of march 2016 and because of size problem i cncelled thhat order on 4 th of march and they told me that they will refund within 7-10 days after two days i got a msg stating myy product isdispatch for ddelivery again call them and they again rote.compllain for a refund and told me not totak that product and i did the same afte that waited for 10 days and. Agan. Called on 15. Anddone the same thing and againtold willlget...
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K
Kewal Hingu
from Palghar, Maharashtra
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Intex aqua young mobile purchase

Address:Mumbai City, Maharashtra, 400097
Website:Shopcj

Sir
Maine shopcj se 27/3/2016 ko mobile book kiya 29/3/2016 ko muje vo mobile dilevar hua manene mobile dusare din chak kiya to mobile start hi nai horaha fir maine shopcj me call kiya to muje bataya gaya k app services central mai jao aur dao letter leke aao aur skren karke hame bejo bechme saturday sunday a gya our me aje monday ko jab services central gai to muje kahate k app ko dao letter nai mile ga kyo ki 7 day se jyada hua shopcj...
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N
Natasha Garg
from Delhi, Delhi
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Glowria jewellery

Address:New Delhi, Delhi, 55355506

I purchased jewelly from star cj on 27th oct. I found the product defected. I registered a complaint and ask for return on the same day. They have picked my product in november but didnt refund . Its been 6 mnths i m callng customer care . But nobody is responding . It is the worst shopping website with worst after sale service. Star cj is fraud. We have called them so many time each time they ask us to wait for 4-5 days for the response...
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M
Madhan Tvd
from Jasidih, Jharkhand
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Thing was not delivery in m come

Address:Chennai, Tamil Nadu

My thing s was not come, why ?resonecan explain the detais sir, my POID NO.[protected] my AWB NO.[protected].please cheakup sir and tell me deatails...
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J
jayyk
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Mis selling of a product

Address:Rajkot, Gujarat, 360007

I have ordered jewellery and received something different. You just dont have the proper system to identify the product during the time of order and received Your message is only showing the order no and deliverable status not about the product kindly change your policy otherwise you have to pay for this I want my money back otherwise I will take u to consumer court...
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R
renu kumari sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Women clothing (leggings)

Address:560076
Website:www.shopcj.com/mall/index.htm

I received product as dispayed on TV XXL ( but the 34 size was not mentioned).
When I received the packof 6 leggings, i tried only one of them all are untouched and packed.
In Name of leggings they told it i stretchable, but it is not.
It is not at all of leggings quality, they are not accepting the return since they delivered XXL as mentioned by me.
But why if the product is not of standard XXL as in India and...
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S
satyam17
from Noida, Uttar Pradesh
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No refund of defective product (mobile)

Website:www.shopcj.com

Recently i buy a mobile from shopcj but it have many defects like hang for a long period on opening an app, it creates disturbing sound while on a call, another person on call did not hear the voice of person clearly. I already give them email but they do not give any response.so i request shop cj to give me refund.

My order no is [protected]
And docker no is[protected]....
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O
oswil
from Mumbai, Maharashtra
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Magic mop

Address:Thane, Maharashtra, 401107
Website:STAR CJ

Order no.[protected] was successfully placed on 3rd feb.2016. But fortunately i had given option of cash on delivery. On 6th feb i do get an sms that they have cancelled my order at my request which was not so. I called on[protected] and asked the reasons for cancelling the order and i was told that it was a mistake. The same order was confirmed on 8th feb 2016 and on 11th feb i get an sms that they apologise for the delay n also increase...
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Address:600005
Website:www.shopcj.com

My order number is[protected] the size said was the free size but it was very small i'm not able to wear and the quality is very poor the elastic is not proper and this product will not benefit anyone, the complaints team called me and told they will not take back my product and give the money back, the person spoke to was very rude and just telling we cant take back the product and refund you, he was very harsh and said do what every you...
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T
Tankush Gupta
from Basi, Punjab
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Product is not as provided information

Address:141001
Website:Shop CJ

My order number is-[protected]
I ordered it fro your television channel on my mobile number-[protected].
They giving the wring information about it as they said it is unbreakable set but actually it is a plastic set.Even they said you can return it within 48 hours after received the order but now they also difuse my returns.Even they said they are giving me Voucher codes schemes of Rs1000 as holy festival scheme and i knew...
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M
mandar surve
from Mumbai, Maharashtra
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False commitments - not a trustworthy company

Address:Mumbai City, Maharashtra, 400078
Website:shopcj.com

I had ordered lotto shoes from shop CJ on 2nd March 16. The user ID is[protected] & order no is [protected]. Post delivery, I found shoes size small & immediately called up call center to change the same. Call center assured change of shoes in next 4 working days but exchange did not happened till today. I had called shop CJ call center for more than 6 times & always a false commitment been made. Its biggest BLUNDER of my...
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M
md. quamaruddin
from Chandrapur, Maharashtra
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Fraudism

Address:Gurgaon, Haryana, 123503
Website:www.shopcj.com

I have ordered for the maharaja juicer & grinder . They delivered me that one after delay of many days.They did not allow me to open before making my payment . After paying the amount, when i opened it i found the damaged product . When i complaint about it to the delivery man then he said me to register my complaint to the given number on phone. But perhaps they were not taking my call from the registered mobile number on his tollfree number.But...
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swatigmbhr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud.. Theives... Cheaters... Very poor customer service... Unprofessionals

Address:122001
Website:www.shopcj.com

I have ordered for an intex phone from shopcj, after watching their tv ad on 17th march, have received the product on 19th march (My order no. Was [protected]) and did not find it upto the mark, so i called shopcj customer care on 21st march morning to return the product and they told me to contact intex. I called up intex and they told me to talk to shopcj only. I then again speak to shopcj customer center and had also written an email,...
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