Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Malkit Singh Bajwa
from Kanpur, Uttar Pradesh
Report
Copy

About sony power bank25000 mah

Address:Gurdaspur, Punjab
Website:Whaaky. Com

Sony power bank 25000 mah. This product is fake.. This is not working properly... Its work only within 15 mints then. It is automtcly switch off. Or dead i. Am not satisfy of this product so plz help me. My contact number is [protected] pin code is 143531.this site is totely fake...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
artu
from Mumbai, Maharashtra
Report
Copy

PS4 problem not expected

Address:Mumbai City, Maharashtra
Website:sony india pvt ltd

There was a message on my screen asking me to connect my PS4 to a USB device to download system software 2.55 or later.but after trying i could not start it. so i approaches the authorised SONY service centers in andheri west and also in malad east. Both the places ..without even trying, i was bluntly told that there is hardware issue and it cannot be resolved. And that I should submit my playstation to them with all the accessories...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chhanga Khan
from New Delhi, Delhi
Report
Copy

Hanging+camera not working

Address:Faridabad, Haryana

Hello! I am Ali Khan from Godrej.Beware of sony products!My life’s biggest mistake when I purchased Sony Xperia Z1 on 16/08/2015 from Sangi Mobile Care, Narnol & had a pretty experience.However, the joy of the new phone was short lived.With in few days from purchase & while being warranty period the phone started developing anamolies like hanging & camera problem.Hence the handset was submitted at your company service centre Sai Electronics...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
2735
from Bhubaneshwar, Odisha
Report
Copy

Panel of the tv to be replaced

Address:Dehradun, Uttarakhand
Website:www.sonyindia.com

I have lodged a complaint regarding Sony TV panel on 2nd sep 2015. The complaint registration Id is 27359197. The service centre allotted was S S Technologies, Visakhapatnam. They were telling that they cannot do anythng after giving the order for panel.There is no response from the service centre....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
2
2735
from Bhubaneshwar, Odisha
Report
Copy

Sony TV panel of the product is under repair

Address:Visakhapatnam, Andhra Pradesh
Website:www.sonyindia.com

I have lodged a complaint regarding the replacement of the panel of the Sony 32 inch TV which is bought on 19/05/12 from Behl Associates, Rajpur Road, Dehradun. Now just after 2 years its Panel was spoiled and it is to be replaced. Now in Visakhapatnam the S S Technologies looked into it and confirmed that the panel has to be replaced. We ordered for the panel and nothing has been progressed. I gave the complaint on 2 sep 2015 and till date...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anjalishai
from Nagpur, Maharashtra
Report
Copy

Problem with Sony xperia M4 Aqua brought from Vijay Sales

Address:Pune, Maharashtra
Website:Sony

I bought Sony Xperia M4 Aqua in month of july'15 with one yeear warranty and this is second time my phone is in service center for flash light issue .Sony people are not able to find the parts of this new model .According to them there are more than 5 issues with my handset Actually they are doing R&D with my phone and trying to find what all issues in the phone .Past more than15 Days phone is with them and they have still not given replacement.Really...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Lakhwani
from Chennai, Tamil Nadu
Report
Copy

Vaio eh16en (VP..)

Address:Mumbai City, Maharashtra
Website:www.sony.co.in/section/contactus

Trying to post complaint/issues on Sony;'sp contact us option on their website but there has been no response since last one year. Tried contacting today even on 1800... number, but in vain.. needed support on windows upgrade... kindly try to arrange a call at [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaiswaljayesh09
from Ahmedabad, Gujarat
Report
Copy

About Sony mobile m4 aqua camera problem.

Website:www.sony.com

Dear sir, I am using sony aqua m4 dual 16gb mobile and I have updated software till today D.2-10-15 but even some main issues with this model as below. 1)It takes too much time to capture photos and saving as compared to other phones like samsung, etc. 2)While calling it asks first from which card do you want to call, I have to select the card twice sometimes.(2out of 10times.) 3)Battery backup. Please solve these problems as early...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhartha Shobhan
from Patan, Gujarat
Report
Copy

Sony, xperia z3, faulty, poor service, rude behaviour

Address:Ghaziabad, Uttar Pradesh
Website:www.sonymobile.com/in/

Earlier i purchased Xperia Z2 but after using it for less than a week its battery got puffed so i had to returned it. After replacing it i bought xperia z3 on[protected], but after only 3 months, its ringer got burst & not giving proper sound, when i contacted sony service centre at R.N-Goel & Sons Pvt. Ltd. "523A, Ambedkar Road, Opp. Axis Bank, Ghaziabad-201001, Uttar Pradesh" +91-[protected] they told me that it will be...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash1406
from Hyderabad, Telangana
Report
Copy

Refund Refused

Address:New Delhi, Delhi
Website:wow.sonymobile.in

Hello Sir, my name is Akash Sharma and I purchased a Xperia phone model T3 (D5102) from at 1st February 2015 from shop name Computer Plaza Bhilai, authorised dealer of Xperia phone. My mobile phone costs Rs 17, 600 . Phone got some problems like with illumination light (notification led) and camera within a week, when I visited service centre they said it's a software problem but after updating also phones problem doesn't solve, but my phones...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PSharma9911
from Bhawanigarh, Punjab
Report
Copy

Aqua M4 Mobile

Address:Faridabad, Haryana

This is the worst experience I am having with Sony mobile. I purchased a mobile of Sony Xperia Aqua M4 from Xtraa plus authorized dealer of Sony Mobile in NIT 5 Fardiabad. After 12 days phone starting heating & touch stopped working.

I have given my hand set to service center on 28th of August through vendor from whom I have purchased. But till today I have not received my handset and also not getting any positive response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akki596
from Mumbai, Maharashtra
Report
Copy

Sony c5 ultra

Address:Jaipur, Rajasthan
Website:Sony

Sony c5 ultra, imei no. - [protected], [protected] workorder no. -W[protected], previous job no. W[protected], and, W[protected] Sir I want replacement phone Customer name- beniparsad Contact no.- [protected], [protected] Address - 121/157 chankay marg Vijaypath mansarovar jaipur 302020 Sir my phone not solve problems in service center Pls replacement my phone Sir my phone doesn't work properly and services Center not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anav Trivedi
from Mumbai, Maharashtra
Report
Copy

Sony xperia m4 aqua

Address:Chennai, Tamil Nadu

I bought a SONY XPERIA M4 Aqua in the end of June 2015, middle of August, it started to switch off automatically and was getting over heated as if its just going to burst...I went to the service center and was told ill receive in 7 days its been 2 weeks and i havent heard back anything...when i called in they say some parts needs to be replaced, and motherboard issue, THIS is a Damaged piece and i cannot use this further...i need my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
janvi512
from Vadodara, Gujarat
Report
Copy

Complaint is about mobile T3 the phone is not working

Address:Rajkot, Gujarat
Website:www.consumercomplaints.in

When the phone was purchase it was working good after that it started getting hot after use of half an hour only we gave the phone in sony consumer care of more then 10 to 15 time but still phone's camera is not working and sometime it switch off without any reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parassaran
from Nagpur, Maharashtra
Report
Copy

Xperia phone problem

Address:Mumbai City, Maharashtra
Website:support.sonymobile.com

I have an xperia z2. It has various problems: display yellowish, white dots on screen, camera quality, camera lens anti glare coating removed, battery backup less, phone overheat. i have given it to service since 3-4 months. the keep sending the phone to company for repairs. but the problem has not yet been resolved. i have not used the phone since 3-4 months and the company is not ready to repair or replace. i am fed up of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Saharanpur, Uttar Pradesh

This is very disappointing to writ you about the experience which i got from your customer service center at Saharanpur. Firstly I would like to detailed you about the case:- Sir I was using Sony Cyber cam and It was damages due to water, So I visited with my cam at your service center to inquire about it. So these guy replied my it will be repair just in 3-4 days for 5000/- Rs. So I deposited the cam on 3rd September after a week...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subodhmore2010
from Mumbai, Maharashtra
Report
Copy

Sony M4 Aqua Ticket id: 15090902257

Address:Mumbai City, Maharashtra
Website:www.sonymobile.com

Within 3 months of buying the phone I visited service center many times ad two times I submitted them to check. First time and they checked and said no trouble found and second time for keeping the phone around 20-25 days with them they repaired the phone but now more severe issues are in the phone. I don't understand why was I not given a new replacement when I submitted it in first 7 days time on just the next day of buying it. Ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Velip
from Ahmadnagar, Maharashtra
Report
Copy

Xperia M4 Aqua Is Faulty

Website:www.sonymobile.com/in/

I bought M4 aqua on june fist week, it has water proof feature as one can put handset 1.5 metre depth till 30 minutes but i put it only for 15 minutes with depth as 2o centimetre only and it has water inside the handset. So that i went to sony service centre for this issue and have job no. w[protected] at Zeal Info Tech in Panaji. They saying me that your handset warranty not consider as it have water inside the handset. Instead of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jramesh
from Chennai, Tamil Nadu
Report
Copy

Display Panel not working with in two year.

Address:Chennai, Tamil Nadu
Website:sony tv

I Have Purchased Sony BRAVIA television model KLV-32BX300, Serial No. 2405931 purchased on[protected]. Worst service centre, West Tambaram. Not working even though Three years also. Display panel have to replaced with in two years. I advice the customer dont purchase this Sony TV. worst product, High cost irresponsible and cheating customer services. J.Ramesh. Chennai-48 Ph [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vedantarajagopalan
from Pathanamthitta, Kerala
Report
Copy

10000 mah powerbank

Address:Kanchipuram, Tamil Nadu
Website:whaakytaky.com

sir ihave ordered for 10000 mah sony india powerbank. igot mail stating the item couriered thro DOTZOT till date i have not received the item. getting no reply from your customer care number. details courier consignment no[protected]. date of shipping 2015 09 03 my order no s80904633 . i want to get the powerbank. i have paid the amount rs 499. awaiting your good reply . thanking u ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy