Sony India Complaints & Reviews

I bought a mobile phone on 06 june 2015, but it is not working properly since I purchased it. Now I found the problem that the loud speaker is not working. Hence the mobile is sent to Sony authorized service center (Benchmark InfoTech, Ganganagara, Bengaluru 560024) on 15sept 2015, Job No w[protected]. But even after 8 days of time it is not received. on enquiry the are asking some more time to return it duly repaired....

I bought the Sony Bravia 32" LED from Sony Centre South City Mall Kolkata just 1 year ago and the problem started. It's ridiculous that the trust we had in Sony Bravia LED TV taking to the worst impact. I trusted Sony so much and if a branded company like Sony cannot give the best service then it's nevertheless to say please stop Making products. I want the justice to this. We donot use the TV remote but still the source panel...

I had purchased SONY 40” SONY LED TV Model No. KLV-40R 562C (SERIAL No. 4522845) from authorized dealer Sri Ganesh Appliances, Raichur on[protected]. I paid Rs.53, 900.00 by cash and obtained receipt No.5257 dated[protected]. After few days I found there is some problem in this product. I complaint the above problem to sony service center raichur, service Engineer made visit to my house on dated[protected] and taken this product/TV for...

1.While making a call it asks by which card do u want to make a call.Once I press one sim card it asks double to make a call sometimes which shouldn't happen in branded company. 2.Takes too much time to capture photos & we can't capture in little bit darkness. 3.Overheat issue 4.There is no option to cancel software update it asks update software until I not installed. Please correct all the drawbacks in software update......

My life's biggest mistake when i purchase sony xperia M4 aqua vide bill no. 21727 dt. 20/8/15 of Cell Guru M2K Mall Rohini, Delhi - 110085. First time in my whole life I purchase the sony brand product and that's my biggest fault in my life because this is the waste of money of Rs. 20000.00. The very first day I check of buying the mobile facing problem in SD card. I was going to dealer and ask to replace the same due to technical...

Your Order ID : S80900642;Your Order ID : S80900645 i have brougth 2 sony power banks.it is been said that we can charge 3 times from that power bank but its not even getting 30% charge.so we suspect that sony power bank to be duplicate.and also we called customer care for replacement .but no healthy response from ur side.so kindly take a complaint and process it....

Dear Sir/Madam, I was purchase the mobile of sony mobile from The Mobile Store on 21Aug 2015 after 4 days we are facing many type problem related to mobile like Heating & I was going to service center dated 26/08/2015 for repair the mobile that time service center asked me mobile is replaced and service center made a Job Sheet (DOA) for new mobile. I was many time try to connect with service center but no one picked my phone due to this...

We had submitted hand set to Sony authorized service center, that time i had conveyed them this particular hand set is having manufacturing defect because for the same problem earlier i had submitted hand set in 25 th january 2015.

But they said if the hand set is having major problem then only we can replace it and my job card no is W[protected].

Now they had replace mother board of mobile. which is major issue....

I bought two Sony Experia M 4 mobile on 8 August 15 for myself n my wife. WITHIN a week of purchase, my wife's mobile receiver started to show some defect with lower level of sound quality... I called customer care n I was told it's a software problem n I followed d steps as told but nothing changed... within few days, the second mobile also showed defect with its receiver getting defective... I went to d shop from where I purchased d mobile...

I purchased sony xperia z ultra on 10 july 2015 from flip kart from day 5 my handset was having heating issue but i ignore it due to summer suddenly on 10 aug 2015 my handset got internal crack on screen while conneted to charging . The crack does not come due to any external shock or any thing else it just appear suddenly on screen while the handset connected to charger . Its a manufacturing defect and i can prove it . Service centre is...

I just bought a sony experia z3... the battery got drained to 0% aftr dat.. it dsnt chrge ... dsnt restrt.. no response... simply dead... goes in a loop of sony experia logo...das it .. what a pathetic user interface... even ur customr care executive cnt solve the problem... nd last but not the least, ... i searchd fr a service cntre... infact i went there but there ws no service cntre at the loctn specified on net i mean wht the hell...

Sir many 1 month pehlay sony mobile model mu aqua purchase kiya sec 16 sony out late faridabad jo 2 nd day say hi kharab hai or heat kar raha tha to mai service center dikha ya tab unhonay software update karkay dediyo fir agay din wahi problem many fr s.center diya tab unhonay bola ph change hoker ayega problem hai tab 15 din bad unhonay mujhay ph diya usmay bhi wahi prob ft s center diya abhi tak wahi hai sir many to galti kardi sony ka...

I have Purchase your So called Flag Ship Phone Sony Z3 Plus . After spending half 1 lakh rupee on the Phone . What i am get is really bad experience . I have got the Phone 5 Augs & with in couple of day the original phone charge was not charging the Phone . More bad new coming in other few days .Now the phone was getting heated & the other person on the phone line could not hear my voice .So i have put the phone on speaker mode. I have...

I avinash Sharma book a service request on date 04.09.2015 for my LCD TV of 26 inch. The job is assigned to Nehal Techno Services (Pali - Rajasthan) by Sony customer care. After booking i personally contacted to Nehal Techno Services and describe the issues which was facing by me on operation of my LCD TV. From that day to today i am in continuously contacting with Nehal Techno Services and requesting him to attend the job assigned...

Dear Sir/Madam I have puchased a Sony Experia Z3 on 25/12/2014. Only after 8 months it started creating problems. 1- Heating problem while calling. 2- If camera is used with flash the photos taken are not clear. 3- when used for calling on speeker the sound is not clear.I gave the phone for repair on 19Aug'15 to Sai Electronics 5C/12 NIT Faridabad.They gave it back to me after 20 days.But after few days the same problems were there.I again...

I purchased a Sony Xperia C4 on 25.07.2015 from Reliance retail. From day one i am facing some issue or the other on the handset. i gave a complaint on My support on 07th August'15 my ref no: 1-[protected] - problem was my screen went black and was not able to use any application. This problem i faced within a week. The solution given by your technical support is the software has to be updated. For a week old do you think the software...

I purchased a Sony Xperia C4 on 25.07.2015 from Reliance retail. From day one i am facing some issue or the other on the handset. i gave a complaint on My support on 07th August'15 my ref no: 1-[protected] - problem was my screen went black and was not able to use any application. This problem i faced within a week. The solution given by your technical support is the software has to be updated. For a week old do you think the software...

Dear sir, i sanjeev saini from gurgaon. i bought sony xepria c3 hand set last nine month. after nine month comming to problem . i deposit hand set sony service center.service center told me at this time software problem so we done software update . the next day my phone return done phone software update. after 10 to 15 day comming to this problem. than i deposite phone in service center service center told me software problem and sony company...

Hello Sir/Madam,

I own a Sony Xperia T2 Ultra Dual. A week ago, I did not charge my phone and it was dead. Later when I plug in charger, my phone is not charging more than 1%. I tried with 3 different chargers and also tried to connect to my laptop using USB. Still no improvement. I visited Sony service center and consulted them. They examine my phone for some time and informed me that they is an issue with my phone mother...

Dear Sir, Would like to submit the chronology of events that we had to go through for having purchased a 2 Sony product a third time ( and all the three times have been miserable experience and last being terrible) 1) Sept 15th : Sony Experia Ultra C5 was purchased by us from M/s Sree Lakshmi Enterprises 2) Sept 17th : We have discussed multiple defects like quick battery drain, Photos not getting saved, wifi not getting connected...