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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 187

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S
Sattysingh82
from Noida, Uttar Pradesh
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T2 ultra handset problem very serious issue

Address:Dehradun, Uttarakhand

Dear concern I have purchased T2 ultra handset from authorised sony centre based at chakrata road dehradun around 5 months before I have twice given my handset to there authorised service centre for the reason that when i receive any phone my voice start cracking and phone get dis connected when i am on move as i stop moving the call becomes ok, none of the time my complaint is rectified and now i am facing a huge problem i am already using...
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C
Chandra Mukherjee
from Mangalore, Karnataka
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Faulty Sony Bravia TV Panel

Address:Bangalore, Karnataka

I bought a Sony TV (Model # KDL-46HX925) in May 2012 from a Sony authorized dealer in Bangalore, India. Within 10 days of buying, the panel just went blank. The serviceman said it was some problem with the motherboard and replaced the entire panel, since it was within warranty period. However, the panel again started malfunctioning from Tuesday, 23rd June, 2015. Some horizontal lines started popping up on top of the panel. The serviceman...
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Jitesh Sony
from Gurgaon, Haryana
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***Sony Bravia KLV 40R452A - 6 Times Red Light Blinking Issue***

Address:New Delhi, Delhi

This complaint is regarding the Sony Bravia KLV 40R452A we had purchased on September 13, 2013. On June 23, 2015, we faced an issue with the television automatically switching off while we were watching it. When tried to restart the set, we experienced an issue which is a known issue worldwide i.e. 6 times red LED blinking issue. The red LED blinks On and Off for 6 times and the TV is not operating properly. Before calling customer support,...
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D
DIMPY LAL
from Delhi, Delhi
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regarding repair of mobile phone model no xperia e(ss)

Address:Karnal, Haryana

i bought above said mobile from jai durga commmunication 18/336 old char chaman karnal on 4/11/2013 pay price rs 8500 in cash. now it became out of order. yesterday on 25.6.2015 my wife &my daughter went to company, s authorised repair centre at model town karnal. they charge rs 114 to check the fault in above said mobile. after three hour waiting they told mobile, s mother board is out of order you have to pay rs 5000 to repair. i came to...
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S
Satish Kr Srivastava
from Delhi, Delhi
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SONY TV display is not coming. TV is out of order since 03.06.2015

Please find enclosed herewith Copy of Receipt relating to my purchase of Sony LED with remote, Model 42W 670 A, SR 5391558-S, through your Dealer Bagi Radio House, BO Vindhya Nagar, Shop No. 54-55, Shivaji Complex, Vide Receipt No. 2277 Dated 3.7.14. This TV was purchased of reputed TV manufacturer from Sony, had been causing us trouble in the first day of June, 2015 itself and I lodged my complaint for repairing of TV on 03.06.2015 with...
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N
NatarajanS
from Mumbai, Maharashtra
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Mobile Phone: Sony Xperia E4, Dual

Address:Mumbai City, Maharashtra

Yesterday while talking on my phone, the battery was drained fully Again after charging the batter the phone does not switches"ON"after pressing the button as specified. Twice I have removed the SIM card and re-inserted, still it is switching"ON"after pressing the button. We buy reputed brand items thru our hard earned money, then why such issues?...
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B
bbsolanki
from Ahmedabad, Gujarat
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prolong delay in repair of LCD TV

Address:Ahmedabad, Gujarat

we have given our LCD tv for repairing on 11/6/15, but till today we have not get it repaired on the plea that they are waiting for a spare part called for from Bombay.is it proper keeping us waiting for this reason?The service cent re is at the begging end of Baroda express highway ahmedabad, Gujarat.My name is Akash b kapadia and mobile no is [protected] as registered in the service centre book....
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M
madhu1967a
from Vijayawada, Andhra Pradesh
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display broken

Address:Visakhapatnam, Andhra Pradesh

Sir I'm purchased your Z3 model phone Aug 2014 unfortunately this phone fall down and broken front glass. On 22nd June 2015 I given phone to ur customer care center at visakhapatnam, Andhrapradesh. So today they are given estemation above phone around 26000/- for replace the display. Actual now new phone. Z3 cost around 27000/-. This is not correct play give the correct sugission my email [protected]@yahoo.co.in my phone INRI no [protected]...
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R
Rajesh kumar RK
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Sony Xperia L - Sim slot is not working

Address:Coimbatore, Tamil Nadu

i have purchased this mobile on September 2013.. one month before that sim was not deducting suddenly. i have given to Sony authorized service center, they are recommend to change the mother board its cost around 7000 rs. i can't pay this much amount for this.. i think this is a manufacturing defect(i have read about from some sites), rest of the all the things is working good condition. please give a proper solution.. i have spend 17000rs...
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N
nishchith shetty
from Bengaluru, Karnataka
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Sony Z2 Warranty Claim

Address:Bangalore, Karnataka

Hi I Bought Sony Z2 10 months back and it is still in warranty period.It Fell in water by slip of hand and it stopped working. I gave it for service on 17/6/2015 and JOB NO is W[protected]. They called me and they are giving me an estimate of 28000 to repair !!! It is still in warranty period and sony is not letting me claim my warranty . They are saying water related damages cant be claimed under warranty. This is ridiculous. Sony advertised...
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S
stephennadarajan
from Bengaluru, Karnataka
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LED TV not working

Address:Salem, Tamil Nadu

Sir, I am Nadarajan. I was purchased SONY Bravia LED TV R40/32 on[protected] amount Rs.32500. Now TV is not working. The Sony Service Engineer came checked and told the board problem, to change the board the cost is Rs.6500. Sir. this model Sony TV have an inbuilt Stabilizer also i am put another one Vgaurd stabilizer. The 19 volt Power adopter is not affect and working properly. then how the board was affect. sir kindly check and solve this...
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Address:Bardhaman, West Bengal

i have bought a sony hanycam HDR-XR150E/BC E37 around 30/07/2010 and after 2 years first time the problem came that on the screen a message was displayed that the cant access hard disk so i went to service centre they said that the hard disk is corrupted u have to change it so i agreed to them but 3 days they returned me the handycam by saying we have repaired it not changed the hard disk at that that time it was in warranty . but after month...
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V
vipin lokesh
from Manjeri, Kerala
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complaint of sony e4 mobile phone- sudden dead

Address:Kozhikode, Kerala

please help me for the solution i bought this product on 1-6-2015 from my nearest authorized dealer of Sony after two weeks the phone is suddenly hang and turned of and its dead then i go to the service center and change the software after one day it will happen again such a worst product from Sony my name is vipin lokesh and contact number is [protected] please refund the money or replace the product as soon as possible and no response...
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S
Sriharsha Kestur
from Bengaluru, Karnataka
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After upgrade to Lollipop Phone is hanging toooooooooo Much- Xperia c3

Address:Bangalore, Karnataka

Hi Team, I am using sony xperia c3 since last 8 months, performance of the phone was superior till it got upgraded to Lollipop 5.1 version, from 4.4 kit kat. From the moment upgraded to new version my phone started hanging a lot, performance got slower. It is very sad that brand like SONY is unable to fix this small problem. I had been to sony service center in Bangalore, several times asking them to degrade it to my previous android...
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gun@jan
from Mumbai, Maharashtra
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repair issue

Address:Bathinda, Punjab

Hello, my name is Gunjan Thakur from India, Punjab. I was sensor problem in my expiria t2 ultra. The sensor was not working and I went nearest Sony coustmer care. And they repair it but they broke the loack of back side cover. I was not check in Sony care that time but when I come home I check and when I went again Sony care they refuse to repair it they said u broke the loack o[censored]r phone. My phone is in warranty of only 2 months. And one...
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N
Niranjan Udayasingh
from Bengaluru, Karnataka
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***Unable to use mobile***Model M4 aqua E2363

Address:Bangalore, Karnataka

Hey All, Such a bad service from Sony...I never experienced!!! They launch their product without solution...Fade off.. I purchased Sony M4 aqua E2363...before 15 days...suddenly got locked & protected mode on...it was asking for Google credentials...even after provide the same, its not releasing the lock...now the phone is like no use for me. I spoke to customer care- went to service center...even they do not have any solution...
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N
Niranjan Udayasingh
from Bengaluru, Karnataka
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****Unable to use the Mobile****Modle M4 aqua-E2363

Address:Bangalore, Karnataka

Hey All, Such a bad service from Sony...I never experienced!!! They launch their product without solution...Fade off.. I purchased Sony M4 aqua E2363...before 15 days...suddenly got locked & protected mode on...it was asking for Google credentials...even after provide the same, its not releasing the lock...now the phone is like no use for me. I spoke to customer care- went to service center...even they do not have any solution...
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A
advcl65
from Gurgaon, Haryana
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return my money or replace my bad conditation mobile

Address:Haridwar, Uttarakhand

27march2015 Ko sony-3 19500me purchase Kiya tha tab main camera me zoom me pictures ftne ki problem the.me phle 28 March Ko, fir 24 April Ko or fir 14may Ko mobile sonycare jama kraya Jo muje 22June 2015 Ko wapas mila isdoran care walo ne mere mobile ka mother board, display, lens bi change kardiye ab is sab ke bad bolte h ye problem to sab c-3 me h....
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S
shrisamir
from Vidisha, Madhya Pradesh
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Water gone in waterproff handset

Address:Bhopal, Madhya Pradesh

Ef: sony xperia z ultra purchased on 01st april 2015 (“mobile handset”)
Sub: complaint with respect to defective mobile handset and replacement of the same.
Sir,
I had purchased the above referred mobile handset of your company on 1st april 2015 from your authorized retailer (Noticee no 3) vide invoice number pmc / / 3885 at a price of rs. 19, 500.
As per technical specification provided by the...
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P
Phaniraj R
from Mumbai, Maharashtra
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KLV-32EX330 :: LED TV blinks 6 times and doesn't start !!!

Address:Bangalore, Karnataka

Team, it's just 2 yrs. TV gets re-booted 3 times and then switches off, followed by RED light blinking 6 times. Executive says, issue with display unit and entire unit to be replaced. Estimated cost of 14000 INR. How fair, is it spend 46% of the TV cost (30K INR) on repair in 2 yrs? I always had high respect to Sony brand. This is disappointing. Expect, Sony company to look in to this matter - though, warranty is not there. It's...
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