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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 211

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R
RoyAnimesh Roy
from Kolkata, West Bengal
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Camera have stopped

Address:Dhanbad, Jharkhand

Hello sir I purchased sony xperia tipo signal sim which cost is around 9000 rs my mobile warranty period is over. My mobile camera have broken. I just went out to the nearest service center but they didn't solve my problem they tell me to change the mother board which cost is around 4000 rs bt my mother board is in good condition why should I change the mother board. Please try to solve my problem as soon as possible. Contact no. [protected]...
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R
Rk aggarwal
from Noida, Uttar Pradesh
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worst services of service center

i am from gzb, u.p. .i purchase sony led from metro mall two years ago and now i am frustated from sony sevice centers .for two times the t.v. got some problem. This is the 2nd time and now mother board has to be changed but its been 2 weeks that the t.v. is at the service center and advance has also been paid but we have not got our t.v. repaired. Now, before buying a sony product i will 10 times and will sugest people not to buy sony products....
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A
Ambadas Chauhan
from Noida, Uttar Pradesh
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Not getting replacement of my mobile handset since last two months

Address:Ahmednagar, Maharashtra

I am Ambadas Chauhan from Ahmednagar (M.S.) my new xperia z3 (work order no. W[protected] was damaged, hence given to Service Center in Ahmednagar on 26th, December 2014. Every time when I go to them to get the cell phone, they are giving so many reasons with next date. I am ready to pay the cost they have asked too. I am fed up with this. I am really very disappointed due to this treatment to the customers. I have to think twice before...
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S
Sudhakar Motilal Kumawat
from Bengaluru, Karnataka
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TVPanel For KLV 32-R 482 B Ordered Is Not As Per Part No Since 3 times.

Dear Sony India I have brought a Sony Bravia Television Model No.KLV-32 R 482 B Sr. No.3262414 on[protected] from Bagga Electronics At Nasik Road Nasik District, and in the month of February’2015 my television stop working and I launched a complaint With Authourised, service center & Complained to Your All India Service Centre. There Reply is Sorry Sir Ok Sirs Etc. and Nothing But that At Nasik.Since 20 Days They are Ordering the And...
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N
nayan2811
from Chandigarh, Chandigarh
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Poor and Unsatisfactory SONY service

Address:Indore, Madhya Pradesh

Dear Sir, Below is my complaint details: Regarding job id w[protected] "1. I gave my mobile for repair which stopped working suddenly 1 year down the line. I had submitted my mobile in Sony service centre for repairing but a person from there told that it is non repairable and can only be replaceable without any examination and providing any proper justification on that and I had been told by them that new set will be available to...
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O
onlythesunny
from Gurgaon, Haryana
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Want to refund my monet at any cost.

Address:New Delhi, Delhi

Dear Sir / Ma'am This is to inform you that i have purchased new sony xperia Z ultra on 7th jan 2015, but from that day i am not satisfy with the phone because it is very frustrated for me that it always given problem like camera not available, touch not working, hanging problem etc etc. I had given my smartphone three times to sony service center for repair but they always update the software and the problem always the same. My problem...
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G
Grajeswari
from Mumbai, Maharashtra
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Data recovery option

Address:Hyderabad, Andhra Pradesh

Hi, when i tried to open laptop it is always shown that diagnosing your pc... after that it shows some options, when i clicked on one of the option, i lost my total data. Can you please give suggestion to recover my data. Please suggest step by step process in order to recover data....
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B
Bindu XtrEiy
from Delhi, Delhi
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mobile phone xperia l c2105

Address:Rohtak, Haryana

I have been ordered a cellular phone from eBay. It was xperia l model c2105. Which is out of country model. Ebay had sold this phone to me despite of having fault.I had send this back to them but they did nothing to solve this problem. This phone usually gets switched off. Beside having 40% battery it gets switched off....
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V
virendrac
from Siwan, Bihar
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Television not repair properly

Address:Lucknow, Uttar Pradesh

Dear Sony India I have brought a Sony Bravia Television Model No.KLV-21R402Aon 22-Dec-13 from Jumbo Electronics Lucknow and in the month of Aug’14 my television stop working and I launched a complaint (Job No.J[protected], service center took 15days to repair the television, they replace the screen panel and my televisions tart working but quality was very poor resolution was very bad and color problems coming in my TV set on the same day...
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S
Satish sahu
from Delhi, Delhi
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Sony Service center

Address:Bangalore, Karnataka

hi have given my phone Xperia L before some days ago to sony service centre .at that time my battery backup of phone is good enough one day .but after service the battery backup goes to 5 hr .the reason is that some short circut is there dur to reparing . Can you please help me...
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Y
yuvraaj soni
from Agra, Uttar Pradesh
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pathetic service centre response of faulty handset

Address:Jaipur, Rajasthan

My phone's speaker and earpiece is faulty, i submitted it on[protected] for rectification of my problem. its been 16 days now and they have not resolved my problem still, although the company's policy is to repair in 8 days only. Their answers are not precise and telling me to wait for 2-3 days more after after every 2-3 days their answers are same from last 16 days. i paid 50k a for their product and the very first day i am facing issues...
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M
manaligoyal
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Issue with new phone

Address:Pune, Maharashtra

I had purchased Sony Xperia z1 on 22nd Jan 2015. And from the very first day i am facing problem with the phone. so on the 4th day i visited the service center in Kothrud and they told me that they are not accepting stuffs due to some temporary issues. so they suggested me to visit d service center on Bund Garden road. i went there d very next day but their server was down. they told me to get the software's updated and then d problem...
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A
Abhisek.567
from Kolkata, West Bengal
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updates are not realeasing in time

Address:Khordha, Odisha

Hello i own a xperia z.android lollipop upgrade has already given out by many companies including samsung, lg, htc but still its is not roll out for sony.why sony is always late in providing updates?low cost mobile companies have already rolled out to their mobiles also but when are we will get the update?...
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T
Tushar Kanikdale
from Mumbai, Maharashtra
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Decieving policy due to unavailability of part

Address:Pune, Maharashtra

We purchased SONY BRAVIA LCD TV (KLV 26S550A/IN5) in April 2010. The TV developed the problem in Nov 2014. SONY Authorized Serviced Center (Raja Electronics, Pune, Job No. J[protected] identified the problem with the panel and took the TV for service with the estimate cost of 8000/-However two week back, We are informed to our surprise that the required part is not available and We should buy new Sony TV with 25% discount !This is not fair...
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E
esath53
from Ozhukarai, Puducherry
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hanged broken mobile

Address:Pondicherry, Puducherry

dear sir, i bought a sony xperia c phone( SONY-C2305 Xperia C White mobile-[protected]) with blutooth set for rs.17000 ( seventeen thousand) from friends mobile pondicherry on10.02.2015 and returned with saying that the battery is drying very fast even in standby mode and whatsup application was not opening and i have a doubt like that which was a used one. so i returned it on 13.02.2015, the shopowner keeps the mobile till date 25.02.2015...
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M
Maneesh Raturi
from Mohali, Punjab
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Xperia Z1 Screen got damaged

Address:Mohali, Punjab

Dear team,

Details of My mobile phone is :
Model Xperia Z1.
Purchase Date-07 NOV-2014.
Extended warranty from 7th NOV 2015 till 6th NOV 2016
Issue : Screen got damaged inside the Pocket.

I am facing an issue of change in screen with Service center, as they have ignored to do the same in warranty .
As phone's screen got damaged inside my pocket while driving the car . Phone...
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K
Kapil Gahlawat
from Mumbai, Maharashtra
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Hanging problem and slow processing in my laptop

Address:Rohtak, Haryana

My laptop model no.svf1521asnb in5 and serial no.ska 0017238 mera laptop baar baar hang hota h aur iski processing bhi bilkul slow h m 25, 30 baar ise service center le jaa chuka hu lekin koi solution nhi hua iska kbhi wo bolte h antivirus dalo i
sme mne wo bhi dal k dekh liya fir hang hota h wo bolte h delhi le jao yahan thik nhi hoga ya fir hum aapka bikwa dete h laptop iise bech do m tang aa chuka care m jaate jaate mujhe isolution...
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D
deepak1088
from Delhi, Delhi
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not received my sony xperia c3 mobile

Address:New Delhi, Delhi

dear sir /mam I purchased a mobile sony xperia c3 from range teleservices at lajpat nagar 2.in this mobile i am facing many problem with this phone, back camera is not working flash light is not working, sensor is not working, I submitted my mobile at accel frontline ltd add: 601-604, 6th floor, ashoka bhavan, 95, Nehru Place New Delhi 110019. i submitted my mobile on 30 dec 2014, but i wlii not get my mobile till date, number of time i call...
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T
tarangini sarvagyam
from Mumbai, Maharashtra
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Awful customer service

Address:Mumbai City, Maharashtra

I own a Sony Xperia T3 which I had recently bought, but due to unfortunate circumstances it suffered liquid damage. Since it was an under warranty phone and also under insurance, the service centre situated in Ghatkopar (E), Mumbai gladly accepted servicing the piece. However, even after two months of service notice period, the service centre failed to keep me in the loop on the status of the handset. I have been left on hold over the phone...
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S
Subhasish Parthasarathi
from Bengaluru, Karnataka
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sony laptop

Address:Bangalore, Karnataka

i had brought a sony vaio SVF14A15SNB IN5 from SONY INDIA PVT LIMTED FIRST FLOOR, QUEEN SQUARE, ##6-3-553, ERRAMANZIL ROAD, SAMAJIGUDA, HYDERABAD, on[protected] after 10-15days an OS related problem occured and laptop automatically restart again and again.then i had contact coustmer care i.e sony servicing center at Bhubaneswar, Odisha and they formatted the laptop but it does not work then i went to Hyderabad sony serving center near Panjaguta...
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