Sony India Complaints & Reviews

To whom it may concern this is Neelav Sarmah here I havin a Xperia z1 which is still under warranty but due to some hardware problem I submitted to Sony service centre but now they r sayin this product can't be repaired so will provide me with another used product!!! Is this what we get called as after sell service as a customer am very disappointed n I'll proceed with leget actions!! Plz contact me ASAP [protected]...

i have a sony home theatre. model no. HCD - TZ200 Serial no. 6113559 date of purchase :28 September 2009. Nature of complaint not working with above referrence i would like to inform u that we had given this home theatre to your Chinchwad service center and they returned after 20 days saying parts are not available. i choose this brand thinking for quality product and better after sales service but i am disappointed with my selection. pl....

To whom soever it may concern; My Name is Upendra Bhatnagar, using Sony Xperia T2 Ultra Dual and getting issue network. I have visited service several times, They have replaced the instrument as well but i am still facing the same network problem. This is some thing Product design issue, which should be supported by Sony India towards resolution and customer satisfaction. Honestly speaking, i have been pushed to use Sony as a mobile...

Sir/Madam Really disappointed by the service center of Sony Mobile Service Center(Sony Ericsson's, Mahavir Marg, Islam Ganj, Jalandhar, Punjab) about my mobile repair of Xperia E1.My mobile Power button key was not functioning properly and I then submitted my phone to service center on 17 Jan 2015 and then long chain till 9 Feb when I submitted my phone to them and then When I picked it back I was surprised that it was having the same problem.The...

Respected Sir/Madam, This is to bring to your notice, I had purchased a SONY - VAIO Laptop (Model- SVF 15413SN Black) from Vijay Sales, Kharghar dated - 02/04/2014. After purchase, within a week's time i noticed the Laptop was not functioning as expected. Hence i consulted with Mr.Ved (Manager at Vijay Sales), he advised to visit the SONY Service Centre as they do not handle the queries post sales. Hence I had visited the SONY...

With a deep sense of sorrow, I want to bring to your kind notice that the Xperia phone(MODEL:-XPERIA C2305) that i purchased from garg associates 54-A Model town west GT road, Ghaziabad vide invoice no: 0198\SI\14-15 dated 18/04/2014 has stopped working.I have given this device for service to immortal services 1/15, lalita park, opp.laxmi nagar metro station, Delhi-92.The service ID is[protected] dt[protected].First they called me on my phone...

Dear sir/madam.. I am DR RAJENDRAKUMAR G, a valuable customer of SONY.. Iam using SONY products and Mobile phone since SONY Ericsson exists.. I have recommended SONY to my relatives n coulege doctors.. And recently I purchased SONY EXPERIA M2 DUAL D2302 Black, but unfortunately this time iam facing lot of problems regarding network and internet since I purchased.. There was sudden drop of network signals even in main areas of Metro cities...

Sir/Madam, I lodged complaint for white patches on Sony Bravia 32" TV display over given toll free no. and the complaint was assigned to Tambaram service centre compliant no.1065669 two months back(December 2014). My registered mobile no. is [protected]. Sony service engineer has attended the problem, still no solutions has been provided. Initially Panel was replacement advised and then later TV replacement was advised due to...

I am having a xperia z1 its 11months 25 days old i gave it to a sony service centre they are telling me there is a hardware issue with my mobile so they will replace it with a refurbished set...I wanna know if its not repairable why am i not getting a new set instead of a refurbished...plzz look into my matter seriously or else i have to go fpr other alternatives say consumer forum if i dont get a proper answer from yuor side my name...

we bought sony led tv and home theatre.. during installation i asked to connect the tv sound with home theatre for which the installer from sony insatallation services asked for a audio out cable which is exclusively available only in sony showrooms and received 500 rupees for getting one.. but the cable was a mere 30 rs cable from a local shop and we were initially not aware of it.. this is an isult to sony services.. am a sony user for...

Let me describe you the entire history of my phone and my visits so far to service center. I got many times minor issues and two times major hardware issues and this is third time major hardware issue. Please find below the history of my phone. No Date Visits Issue IMEI/Job Number Description 1 3-May-14 Purchased phone [protected] Shop:- Sony Center, Star Electronics, Shop No 21, UTTAM Market, Mumbai Pune Highway, Opp Jayshree...

Respected sir, I am from Faridabad, Haryana .I purchase my phone (sony xperia E1SS) .this phone is not working properly & i gave my phone to sony service centre 2, 3 times but no permanent solution is there. i requested you to replace my phone as soon as posible .i[censored] will not replace my phone then i will file a complaint in consumer court . so i wish there will be no need to do this. Thanking you your's helpless coustmer Rishi...

Hi Team, I am Suresh Sharma from Amravati Maharashtra. I am having KDL 48W600B model of Sony Bravia. Previously when LED TV was under warranty period at that time there was issue with Power. Now again there is issue with Panel and now LED TV is out of warranty. I am very disappointed with customer and service provided by Sony Bravia Customer/Technical Department. I want my LED to be replaced by new one. My son is also having Model: KDL-32W700B...

Dear Team, I am one o[censored]ser of Sony xperia c3 Mobile, I and my few of friends had purchase C3 mobile before 2 months but we all friends are facing lots of issue in this phone. Major problem are of realated to walkman & Camera (rear) Walkman is not at all working properly, after 15-20 minutes its automatically closed by itself. Sometime within 5 to 6 minutes its closed by itself. We got update for Walkman 2to3 times but even...

I have purchased your company mobile - "SONY C5302/XPERIA SP" on 05.03.2014. I have continue facing the problem " dust coming in the inner side of camera" When I contacted from dealer than he said that "please contact at service center" then I have contacted service center at 117, ram gali no.4, nr.panchwati circle, raja park, jaipur on 17.10.2014 (job id no.W[protected] and he cleaned dust from camera again I have facing the same problem...

Dear Sir, This is with reference to my Sony mobile phone model no. C2104 brought 11 months ago. I would like to bring to your notice that since the time I’ve bought this phone it has been given for repairing for more than 6 times for various reasons (manufacturing defects). Last time my phone was given to service centre on 7th Feb 2015 for some problem (mentioned in the service job sheet) under ticket ID [protected] at HRR Tele Commotrade...

To whomsoever it may concern, On the 25th of June 2014 I by myself bought a ‘Sony Xperia Z1’from ‘Alif Mobile store’Thripunithura, Ernakulam. After six months of normal usage I have experienced various issues regarding the normal function of the phone, which eventually lead to over heating, poor battery performance and unreliable network on the phone. Upon on consulting with the mobile store (16/01/15), since the phone...

Dear Sir/Madam, I had bought a SONY XPERIA C3 (Model No. D2502, Color- Black) on 1st Jan 2015 from Reliance Digital, Vashi, Navi Mumbai The cell phone has a Bright LED spot on its display by default. I showed it to Reliance Digital on 10th Jan (as I was not using phone for 1st 10day due to micro simcard requirement of cell). Reliance Digital asked me to contact SONY Care Centre and also assured me that I’ll get the replacement because...

I am really disappointed with the service provided by the Sony service center S.R Technologies Bangalore. I had raised a complaint on 4th-Feb-2015 Service request number 23755812. I had enquired multiple number of times and they responded back saying the Panel need to be changed. Was that not the duty of them to respond back to me as soon as they know the panel was not available. Why did I have to ask and then get the answer. I told them...

Resp Sir, I have given my Sony Xperia Z3 for repairs on 2nd of Feb 2015, at S.G. Infotech in Borivali. The date of purchase was 22/10/2014. The problem was with the earpiece and the loudspeaker which was giving problems regarding clarity and volume. They took the phone for repairs and told that phone will get repaired in 15 days. the job number created was W[protected]. On 19th Feb 2015 i got a call from the service centre...