Standard Chartered Bank Complaints & Reviews

Dear customer compliant team, I am really disappointed about credit card charges and need your help to resolve. Please go through full history. Best Regards, Chandran Shanmugam (CS) T: +[protected] | VOIP: 36244 | M: +[protected] -----Original Message----- From: Shanmugam, Chandran Sent: Tuesday, December 24, 2013 10:14 PM To: 'head.service'; 'card.[protected]@sc.com'; 'customer.[protected]@sc.com' Cc:...

wide credit card no [protected] dear sir, please I am drop a cheque in skybox on 03/11/13at LALBUG MUMBAI, but your person collect and credit in my account on 11/11/13 for rs.12000/-(after due date, due date is 10/11/13)and charge me a late fees rs.700/ + service charges and another complaint for same statement my previous balance is rs. 11914.97+1st transaction Rs.1026.14+2nd Rs.1245.13+3rd Rs.1504.86 +4rth Rs.765 + 5th Rs. 4102.13...

Before 1 1/2 year, I purchased a Royal Sundaram Insurance Policy thru my Platinum Credit Card of Standard Chartered Bank where they offered me 24 Month EMI option(finance option). They had informed me over phone that I can surrender the policy at any time during this period and the refundable amount will be credited to my CC account as per policy terms. Now in September 2013, I called Standard Chartered Customer Care and asked to register...

SC Bank has repeatedly kept on charging late fee charges on my credit card. In Nov 2013, I called customer care to ask for the minimum amount payable by me. I was informed that if I pay 2500 INR by 23 Nov 2013, I will not be charged for any late fee. Now, to be on the safer side, I deposited 4000 INR ( online) on 20 Nov itself just to ensure that the amount gets credited within the timeframe. Then, to my surprise, when the statement is generated...

Dear Sir, This concern/complilant is related my StandardChartered Bank CreditCard statements 15th NOV-2013 & 15th DEC-2013. As per 15th Nov'2013 statement, I need to pay the outstanding of INR. 11, 839.11 by 2nd of Dec 2013 which I paid on the same day through Standard Chartered Bank Online Payment site. I used my ICICI Bank for this payment. The amount got debited from my ICICI bank after this payment process. Now, I received...

Dear Sir, With reference to the above PL 49534033. I have sent Lot of mails like the to customer care also. But i did not get any reply. So requesting to register a complaint on the issue and help me to clear the Due, Ganesan. [protected] Mails. shaik.[protected]@sc.com customer.[protected]@sc.com With reference to the tely. talk had Mr. David. I am sending detail. Dear sir. I have got a letter that the due of Rs27651.41, Dt...

Please read my complaint carefully as my problem is when you go to credit card and register for verified by visa transaction it will redirect to a login page however if you click on forgot password then it asks for 4 detail,
(https://cardsecurity.standardchartered.com/vpas/scb/enroll/index.jsp?locale=en_...⇄
1 card number
2 expiry date
3 birth date
4 cvv number,
After filling this...

Dear Sir, I am to inform that I had taken a Standard Chartered Credit Card having no. [protected] in 2004 with limit of Rs. 24, 488, which was written off on 2009. However, the CIBIL report is showing overdue as Rs. 10, 979, whereas the written off status is shown as 'written off'. I had made full and final settlement with the bank whereby they had issued a No Dues Certificate also to me, but, the same is shown as overdue...

Close to 2 years back, I received a call from Standard Chartered agent asking to go for SC Credit Card. They promised me one of the cards and explained the features followed by picking up my documents. When I received the card it was a different card and no features were there as explained to me when they called. I immediately reached out to them at customer care and gave piece of my mind and asked them to terminate the card immediately and...

Before 1 1/2 year, I purchased a Royal Sundaram Insurance Policy thru my Platinum Credit Card of Standard Chartered Bank where they offered me 24 Month EMI option(finance option). They had informed me over phone that I can surrender the policy at any time during this period and the refundable amount will be credited to my CC account as per policy terms. Now in September 2013, I called Standard Chartered Customer Care and asked to register...

Sir/Madam Kindly see this matter all in the trailing mail record pending from one month and till date no proper responce. Inderpal Singh [protected] -- On Tue, 10/12/13, Inderpal Singh <[protected]@yahoo.com> wrote: From: Inderpal Singh <[protected]@yahoo.com> Subject: Re: Your recent communication with us (KMM15940751V84278L0KM)> To: "Card Services" <card.[protected]@sc.com> Date:...

Hi, I have a big issue with billing of Standard Chartered Bank Credit Card. I got new Standard Chartered Bank in April 12. I used the card for 11 months without any issue by making the payment on or before time but unfortunately due to some internet connectivity reasons on 12 month I made payment only next day from due date which is again not an big issue. I called up customer care and they also reversed my late fee by seeing my good...

I was holding a Standard chartered Manhattan credit card ending 8235. The above referred card cancelled around a year back and all outstanding amounts paid by then. After one year, this December 2013, I have received a communication from bank that I have exceeded the card’s credit limit and charged for INR 561.80 00 as an overlimit fee & service charge. I had sent many mails to the bank’s email id i.e customer.[protected]@scb.in and clarified...

Sir,

I have received a call from Standard Chartered Bank Bombay Headoffice day before yesterday at evening(04/12/2013) and yesterday at morning(05/12/2013). Yesterday a person Named Mohan Kumar from Bombay Head office calling from phone no [protected] was asking me to provide my active HDFC banks Credit card most secret CVV number to reverse back that undue payment ( Rs. 20576.82) i.e. to make it Zero. I don't understand...

Hi,



I received a credit card from Standard Chartered Bank two years back. I have never used that card for a single moment in my life and also the card has been invalidated. They are asking me to pay Rs. 20576.82. What should I do.



Card ending 8537 is amounts to Rs.6037.68 but how it gets generated I don’t know. I have never used that card.

Account ending...

Sir/ Madam,

I am having Credit Card with no 3208 and 0698. I am not receiving the statement for payment of dues. Instead receiving the amount to be paid only without knowing whether I have used my card for the said amount or else has used it. So I request you to continue with sending the payment advice on paper along along with SMS or simply on paper only.

Yogesh Bhatnagar...

My name is sudesh kotian and I m holding a lap account no :[protected]. My tenure is for 10 years and I have already completed more than 5 years with your bank . I have been a regular payer of all my emi of rs 94911. Scb did not deposit my October 2013 emi cheque of rs 94911, in fact I had callled to ask why it is not debited, they said no it's fone so i left it, u can check my bank account had enough funds for emi . But on 29/11/13...

My Name is Basavaraj Kittali, credit card holder, Number: [protected] of the standard charted bank Platinum The Inner Circle, I had taken samsung grand mobile phone on credit card on monthly EMI of Rs 3006, I am paying the EMI regularly well before the due date. Due to some reason i paid the due amount exactly on due date which was 16th Oct 2013, I made payment on 16 Nov 2013 which is due date Ref no: MHDF[protected] Transaction...

I Was using a credit card [protected]. For the above mentioned credit card # xxxxx7106, I did a settlement in September 2013 (Ref Letter No. NDR[protected] and made a payment of 25865.00 to close the account. However in my latest CIBIL report the account is shown as Written Off. Can you please check and update the status of the account ASAP. Thanks, Gaurav Saxena...

SCB create a wrong bill against my credit card and also not send the statement of that. When I asked customer care they send the duplicate bill and also the statement with late fee charges. Several time (almost 35 mails & 10 calls) I communicated for the same but no satisfactory result I am getting. The pathetic service I am getting from them and my life has been horrible for this, every month they send statement with increased amount....