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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 140

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N
neera92
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction

Address:Indore, Madhya Pradesh, 452001

Today deduct my balance rs 100 approx and 1.25 GB data balance. I am using tata before 5-10 years, but today he deducte my balance and data inlegable way.tata service is very pure before 2-6 month.he deducted unnecessary balance 2-3 time.pls slove other then I throw tata and port a new company....
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P
Prakash Mishara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill generated

Address:New Delhi, Delhi, 110086

Hi

I am Prakash Kumar mishra my tata photon number is [protected] and last month when i have pay my December month bill and on same day i request to convert my postpaid plan into prepaid and also fill the form for the same in your naraina TATA store .after that i have receive a call from your side and they are saying that they are change my plan which was Rs.300 01GB unlimited and that time they give me surety that my bill not...
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W
Wajid1019
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MNP Failure.

Address:395009
Website:Conumercomplaints.in

I applead for MNP from docomo to idea on 7 Feb'16. Got UPC. Submitted required documents. Got sms from docomo on 8 feb'16 saying "port in number failed at NIMS". Seeing that, i called docomo customer care and asked about port status. They said it is fine and going on. After that i called idea customer care today. They said porting failed because my documents are rejected. I asked for the reason of rejection but they didn't even replied. What...
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S
Sharifuddin Amin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Photon max wifi connection not activated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

I purchased Tata Photon Max Wi-fi.
I have already submitted all the required documents to the representative.

I was promised that the device would get activated today but I have not received any message on my alternate contact number.
On entering my tata photon number in customer care ([protected]) for activation, the IVR is saying invalid input.

I don't have any mechanism...
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B
bohrih
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service related call barred

Address:411001
Website:www.tatadocomo.com

Dear
My cell number is [protected]
I have facing many problem from your service
I need an UPC code from 1900 but sms and all calls service has been banned
Those what can I do for generate my UPC code...

You can provide exellent service forPrepaid customer's they have enjoy the best experience but postpaid customers shall no more with you cause to your bored customer satisfactions

Please...
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M
Mr.hits
from Navsari, Gujarat
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Deduct money

Address:Navsari, Gujarat, 396445
Website:Tatadocomo.com

10th feb. At 12 pm my balance was smthng like 169rs.. after 5 minutes it comes to 67.90 Rs.. i dont know how thats why i call to company and ask them they are saying that ur balance is naver gone up from 100..from the date of 1th Feb.. i dont know wht to do thats why this is the only one thing that i can do......
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L
Lish
from Vadodara, Gujarat
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Balance deduction

Address:Vadodara, Gujarat, 390007
Website:tatadocomo.in

Today morning i recharged for an offer of 92 from my current balance of free tata local calls and an offer of 91 of free data pack has been activated which i dnt require.i was trying since today morning to talk to them but all the time the phone was busy and no response came from their side. after that when i tried calling from another number phone got connected and i talked with the customer care people and they refused to refund or activate...
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V
Velly Pawan
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Complain about 3g data pack

Address:461005

मैं कल दिनाक 9/02/2016 को 255 रूपये का रिचार्ज कराया था [protected] के न पर जिसमे मुझे 2 gb डेटा 28 दिन के लिए मिला मैंने 10/2/2016 सुबह 9 बजे तक 300 mb डेटा पर 12 बजे तक पूरा बाकी का 1.5 gb डेटा कट गया क्या इतनी...
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V
vishal chourasiya
from Shimoga, Karnataka
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Prepaid Sim card not activated till date

Address:Bangalore, Karnataka, 560069

I have purchased a new tata docomo gsm sim card but 3 days have been passed is still not activate. so i request you to resolve the issue immediately.
my no. is-[protected]...
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U
Urvil Kiritkumar Shah
from Hyderabad, Telangana
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Irrelevant deduction of data balance

Address:500016

My data pack was off all the time but Tata Docomo deducted Rs 131 from my balance for no reason. Date: 10th Feb 7:00 AM. When I called Customer care (10th Feb 8:50 AM), they said it cannot be refunded. This is a clear case of fraud to earn money.
I want the refund of the amount charged deceitfully....
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S
Satnam Singh Gill
from Delhi, Delhi
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Network problem

Address:Panipat, Haryana, 132103

Hamare gaon (V.P.O. Babarpur, Teh. & Dist. Panipat 132103 Haryaba) me tower laga hua h phir bhi range ki problem bani rahti h . phichhale chhe mahino se yehi problem chal rhi h. apne aap call disconnect ho jati .Light hone k time par rage sahi rhti h aur light chali jaye to range bhi khatam ho jati h .hamare gaon me light kul 10ghante hi ati h. ap hamari problem solve karvaye ys hum no port karva le .
thank you....
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S
Sujoy16
from Chennai, Tamil Nadu
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No refund of deposit amount

Hi,

I had a Tata Docomo combo plan (landline + broadband) : Account Number[protected].

I disconnected both the services on 3rd August, 2015.

The refund policy states : "Refund or adjustment of your deposit, if any, will be processed within 45 days from permanent disconnection date."

After repeated follow-ups via email ( [protected]@tatatel.co.in ) and phone, they mentioned in...
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S
Skattimani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC letter invalid

Address:560103
Website:Tata Docomo

I had pending pending amount of 1650 for Tatadocomo postpaid and i was getting getting legal notice instead of getting my bill for 1650 and finally i decided to get rid of this and decided to pay when one of the customer contacted me. I had paid 800 as deposit while taking connection so i was told to pay 850 which i did and received NOC letter from him. where it was mentioned that
Total Due: 1650
Paid:850
Wavier amount:...
+3 photos
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Address:Kolkata, West Bengal, 700107

All of a sudden the dive in pop is appearing and it is stopping all my applications like vedio. I see nultiple complaints from others about this but saw no sulution. Its so frustrating....
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S
Shyam meishra
from Hyderabad, Telangana
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Deposit money not retain

Address:Chennai, Tamil Nadu, 603103

Dear sir
I am shyamal MISHRA. my tata DoCoMo mobile number was [protected]. I had been used your services for two years & i have given your full payment but l have not got my deposit till now. Kindly request you please release my deposit amt.
Please reply.
My mail id is [protected]@gmail.com...
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Address:Aurangabad, Maharashtra, 431001
Website:www.tatadocomo.com

Hello Sir,

Iam Avinash, from aurangabad. receiving continuous court notices after cancellation of my tata docomo number [protected]. I have cancelled 6 months ago and every month iam receiving court notice from TATA Docomo.

TATA Docomo Executive: Mandar Kanitkar at [protected]

Kindly, help me...
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S
Sing Balbir
from Bengaluru, Karnataka
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Subscribed sizzling angel scheme

R/S
you are wrongly activate scheme my tata docomo No [protected] Sizzling Angel Rs99 I am not use any scheme please no activities any scheme my tats docomo no please
REFUND my Balance Rs99 Thanks...
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S
seearun
from Delhi, Delhi
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VAS Activation without your permission

Address:560040

I have never opted for the buddy chat services on my mobile 66777 availing services from tatadocomo. It automatically got activated and periodically rs. 60 (for 2 months )amount is deducted. A message is displayed saying that if I call on a toll free number. I can deactivate the service. But I was amazed to know the fact that on this number options are provided to start new services but no number is specified for deactivation in the voice...
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R
Raajiv
from Mumbai, Maharashtra
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Cheating in bill discount.

Address:Rohtak, Haryana, 124001

On 14th Jan 2015 recived call for bill payment of Rs. 1450 and discount allowed of Rs.350. Final amount was 1100/-. But again showing outstanding payment is 350. My account no. Is[protected] & transaction id is [protected].
My cntct no is [protected]
Need solution as soon as possible, otherwise no. will be disconnected....
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M
Mohd_Ahmad
from Gurgaon, Haryana
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"dive in now" pop up

Address:Saharanpur, Uttar Pradesh, 247001
Website:Tata Docomo.com

Hi,
I am getting a DOCOMOs Flash alert on my mobile (Lenovo A6000 ), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens. It last for at least half an hour. I called Customer Care and they told me like its a setting done from my mobile, like Go to Settings...
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