Videocon Industries Complaints & Reviews

After the new update that each channel needs to be selected or a completely different pack we need to login... I tried logging in to the d2h account but the contact number seems invalid
I tried contacting customer care which is useless and have no idea what i need n asked me to me online while she was transferring the call to specific team to uodate my contact number which then hung up the call. Wasted my weekend my ruin. Ipl ruined.....

Hi,

I have activated south platinum hd pack for my d2h customer id[protected] on 2nd march 2019. I was able to watch all the channel without any issu till today. But from today morning i am not able to watch any channel. Please resolve this as soon as possible.

I have also refreshed the service as adviced also restarted the stb multiple times but no help.

Thanks,
Mrinal choudhary
Cust...

Dear team,

My name is pradeep and my customer id is 93107339. I recharged my account today and also taken 3 days credit from you customer care executive but there is no any services will be active on my d2h. From last friday i am tried so my times to your customer care and also written a mail regarding this but there is no any call received by from your team or neither gives a resolution from your customer care executives....

Please update register mobile number for customer id[protected] as mobile number [protected].
Do as soon as possible. Since last wk trying to contact customer care no. No response.
Mobile number and cust id should be confidential. Don't display.
Since last 1 week trying to contact videocan d2h customer care but all time busy. Why u people have provided such type of number otherwise increase yours cutomer care executives....

This company videocon d2h is the worst, customer service number not working, they do not meet the customers requirements. Even after recharge, the content is not coming from past two days
Cust[protected] recharged with rs.800, balance rs.806. I've been calling the customer care center for the past two days. I would not recommend to anyone videocon d2h....

I have requested for my d2h reinstallation on 18th mar with a request that i will be available till 10 am at home and as promised that it will be completed in 24 hrs but no body came till 19th so i again contacted your customer care and i was informed that it will be resolved in 8 hrs but nobody came till 20th mat 12 pm. At 12: 38 i received a call that i have to come for reinstallation but i told him that i will be available till 10 am so...

From last few days am not able to view the channels which i have subscribed.. If i contact customer care, always they have problem with their system.. And they don't know how to solve the issue.. The money is getting deducted, but we can't watch channels.. Its completely fraud.. This has happened many times within one month.. The problem occurred from their technical issue, and they talk of sending engineers, and we have to pay 200rs.. If...

Dear sir
I am customers of videocon d2h
Last 4 to 5 year my d2h account number
91504113 name dilip baburao pandhare age 62 my account balance 725.12 base pack 3731 city solapur maharashtra
Sir my set box complete dead new peace installed but within 2 hour remote is not working somany time complent to viocon d2h company but phone not respond every time rejecting but local solapur office so many times directly...

Unable to login to videocon d2h website.
Despite trying for so many times it refreshes login page again and again. It has been about 2 months now but still the same.
Tried to resolve it by complaining to customer care but they took no action after registering complaint.
Thus unable to create my own channels pack as par trai guidelines.

Kindly resolve the issue as the earliest as possible....

Dear team

I am getting this error in my box and i have also refresh the same your service is very poor because your team member are not responding my calls in proper they debit the request.

I am trying from yesterday morning and every time response is please call after 30 minutes and some time response is please i am transfer your call to our executive but within 2 second calls got disconnect.

And...

My mobile number is [protected] and my old d2h custmer id 43951881.
My new customer id[protected]
I also called d2h customer care more time but not clear my satisfaction, custmer care is also active my new package without my permission and charge 29/30 rs per day
Then 15 rs per automatically.
I have no change my package aur no change monthly charge.
Please give me help on my support to my previous plan and...

Dear team,
Customer id[protected]

Set box is not active it shows an error message e30-4 and e100-4..
Also im tried to contact customer care no. From yesterday but no. Is not reachable and busy... Also im sent email to you customer support from [protected]@gmail.com.
Please resolve as early as possible otherwise im going to consumer court.
For any query please contact to nikhil jadhav-[protected]...

My d2h showing no single due to antena scew failuar so pls send an technical support engineer for reesolving the problem as earring as possible
I called many times to customer care but fouund no response
So. I. Request plz solvve my problem as soon as
Technical support need with a drill machine to ffixed the bolt and also required a remote control foor my box...

I have calling from yesterday to customer care but every time i am in waiting and after some time call disconnect
And if call is picked up then customer care executive says server problem so call after some time so take some action on it
And my complaint is my d2h showing no sigle so plz send techician to solvve it mmy customer id 33706559
Plz ssolve as early as posible...

Dear sir/madam
We are unable to see channel on customer id 29441919. My videocond2h is yesterday recharge done of rs.250 and i also called on your
Toll free about activation of channel message is also sent still issue is not resolved.
Please do the needfull.
Connection is on the name of my father mr. Ramesh jaysingh bagle

Thanks and regards
Pratap bakle...

My video con dth customer id is :98719176.,
Set up box no is :[protected]. As i was using in hubli, karnataka now my brother-in-law is using in bengaluru for the past one year. Now i want to change the set up box to my brother in law name. But for the three months we are trying in all the corners like sending the sms to 566777. But its not delivering at all to the sms number. And even nodal officer and customer care is not at all...

Pls change my old rtn that is [protected] and [protected] and new rtn [protected] my customer id no. Is 63238898 and my name is moneswar das... Plz resolved my problem i have tried to contact but your customer care toll free is not valid... Plz... Resolved this case. Otherwise pls provide me some channel like hungama sony six in my id no. I will be very grateful to you sir... Your grateful moneswar das......

Dear sir/Madam,

I have tried calling customer care and also nodal officer from past three days there is no proper response not picking up the call and I have balance in my account then also no channel is coming to my d2h. And I tried so many times to call the customer care they picking the call and telling server problem.
Pls check this problem....

Respected sir,
I am Mojidor Ali, a D2H customer. My Videocon D2H id is 60318306. My olp phone number has been deactivated. Therefore I'm getting too much troubles in recharging and changing new channel pack also. Therefore i want to add my new number as RTN and my new number is [protected].
Please solve my problem as soon as possible. I'll be very glad and thankful to you.
Thanks...

I lose my videocon smart card recently what i doo now plz tell me
I recently shifted my home from tumkur to bangalore. That time I lose my videocon d2h smart card how I recover my card and where I found my card how I am re installation my videocon D2h service and my area service station address and gprs map plz solve my problem u know how much I urgent this is ipl secion sooo plz...