Vodafone India Complaints & Reviews

This is the second time vodafone deducting some amount for strange reason .if we want to get something they need many confirmation but for deduction nothing need they will send you message. Something is active and deducted some amount . Message have authorization of network.It is like robbery....

I was charged an access fee of 81.39 rupees for a recharge of 99. The rest of the money was cut as taxes and my previous zero balance remains zero. Please look into the matter. I have also copy pasted the message i received soon after the transaction was made:-

Rchrg of mrp rs 99 on 20/11/17 successful. Tlktime rcvd rs 2.51, gst rs 15.10, accessfee rs 81.39, new bal rs 0. Transid onr[protected].....

Hi,
First i would like to highlight that vodafone has worst and pathetic customer care. The executives sitting on the other side are rude and do not listen to the customer even i[censored] r calm and polite. If at all u are successful in telling the complaint, they put u on hold for forever and they blame you for your own complaint. And when u say u want to talk to supervisor they either disconnect your call or put u on such a long hold...

Sir or mam
I have recharged my no. From phone pe app for Vodafone super night of 26rs but I have received only 2.77rs and other money is deducted as tax .vodafone company do this to their customers.Take action against it and refund my money...

Despite frequent requests flash Services were not deactivated. And due to poor service my balance of Rs.98 were deducted on 18.11. Again on 19.11 Rs.49 deducted. My cell number was unable to talk the complaint number 198. I m embarrassed due to poor Services nd require my monies...

I recharged through app for 348 on nov 6th which was saying unlimited mobile date and unlimited calling "even while roaming" as i was in need for it while roaming. After 5 days while at roaming they were charging for each call and when i called they said its some mistake and my account is already enrolling with roaming free. But again when i compiled about charging, they said the offer is only for those who did after nov 12th. Even i checked...

Vodaphone number 0091 [protected] up*w) has been not used for few months as i am in the uk. As iam going to india within a week, i found 'no service'. I thought it was not having any credit and i charged on line for inr509 vide transaction jic[protected] with icici direct debit. I telephoned the customer service up (W) and found that the above number has been allocated to someone else on 10 september as the mobile has not been used for a much...

I have been told by customer care service that my sim card no [protected] will get port from up east to delhi ncr after december 1 so i recharged it with 509 and it got it ported and lost my recharged amount i complaint it and i was told that that it will get refunded but it has been many days and still i have not received my amount back please do it as soon as possible...

I ported my number from Mumbai to Pune in Oct -17 end. I was told that within 6 days the SIM card will get deactivated and a new SIM was issued to me.

As expected withing 5 days the original SIM got deactivated. I inserted the new SIM and called up the specified customer care number. Identified myslef, gave my aadhar number and completed the verification.

I was told that within 15 minutes the number will be activated...

Please activate the below mentioned number immediately.
[protected]
Please bear in mind that this is a bank account linked number & you have not activated the said number since 28.10.2017.
Today is 19.11.2017
I hope you understand the gravity of the situation.

Dear prashant madhukar ambhorkar,

Your aadhaar number xxxx xxxx 8135 was used successfully to carry out e-kyc authentication...

Vodafone is the worst service provider. Call disturbance and disconnection are the daily issues. Signals are too weak even in local home circle. Daily at night the signals goes out of range.

Customer care people are highly illiterate and uneducated. Voice quality is worst. Both incoming and outgoing calls are difficult to attend. Even customer care calls are charged. They are not free.

I am repenting that why...

I have recharged with 396 and make call any number free and 1 gb data every day for 70 days. But they regularly cut my mobile balance and tell me that it's for data usage over 1gb though i didn't use data more than 700mb in that particular day. And its become a regular incident and they didn't give any last deduction status also. And when i am calling their complaints help line number they misbehaving with me. Please help me otherwise they...

Sir,
On 19.11.2017 i had visited your vodafone store at margao with token 202. My mobile was deactivated by the company on 18.11.2017 on the ground that i have exceeded rs 750 credit limit and as such i had to pay rs 803/- to activate my mobile. Upon inquiry i was informed by staff on duty that certain value added services such as how to vedios & songs are activated and that is the reason for increased bill. I informed the staff on...

Since last 15 days i am trying to opt for port out on my vodafone number. But always i get "can't send message with vodafone in - error 10". I called customer care and he told me to check my sms centre number. I found it correct. The point to note is that i get error only when i message to 1900, rest all message to other numbers are fine.

I was already disappointed with the decorating network and call drop of vodafone now by...

I am an vodafone customer for many years. The network has deteriorated because of which there are call drops, voice breaks/unclear and not able to use internet properly. I had raised these issues with vodafone customer care, nodal officer end number of times since last year but issues was not resolved. I too didn't follow on the matter however as the issue deteriorated more. After lot of network issue compliant still i’m facing the same...

I had moved the following numbers from postpaid to prepaid
[protected]
[protected]
In the vodafone store, technopark, trivandrum. The request was taken on 23-nov to to deactivate the postpaid and move to prepaid as on 25-oct. I had paid the bill till 25th and also had given the amount in cash @store for the first recharge. But due to technical issues @ vodafone side, prepaid activation happened only on 30-oct. Again vodafone...

I am user of vodafone from last couple of years but i am totally shocked that after payment of my old mobile bill and get that account closed on date 28.03.2016 with conformation of your customer care executive for payment of bill of my mobile no. [protected] of rs.1400/- and he say that i will never get any bill in future. Hence i had make payment.
But from last 2 weeks your c. C. E. Again call to pay bill of my closed mobile no. [protected]...

Due to very poor Vodafone network, during the call (Incoming/Outgoing) at randomly any sound does not hear, during last six month this problem arises much more.
Vodafone Mobile No [protected]
Address
QTR NO. C1/6 NMRL COMPLEX
ADDL- AMBERNATH(E) SHIL BADLAPUR ROAD
DISTT. THANE 421506
MAHARASTRA...

Dear sir,
My vodafone mobile no is (Protected) i am applied porting from vodafone network to bsnl network on 02.11.2017 and i have time up-to 16.11.2017.
On 06.11.2017 vodafone care called me to clear the outstanding bill for further process so i did same on 07.11.2017 i paid the total bill and asked the vodafone care to help me for porting as soon as possible but until 16.11.2017 my request is not proceed. On the same day...

I am venkatesh mohite, my mobile number [protected], i paid rs 300 towards my postpaid bill rs 265 in vodafone store in vidyanagar, hubli, karnataka. But i received massage saying (Raju jadhav has initiated a payment of rs. 300.00 towards your vodafone postpaid bill through m-pesa. It would be credited in your vodafone account within 4 hours. To know status of payment updation, please dial *199*1*3#.) how can possible that mr raju jadhav has...