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Aakash Institute Complaints & Reviews

1.6
Updated: Jul 31, 2026
Complaints 617
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Aakash Institute reviews & complaints page 24

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P
Parshvi Shah
from Bhusawal, Maharashtra
Oct 5, 2018
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Address: 444001

They have assured us they will teach our our child for architecture also... After a year after the change of AD they are declining us that we have not assured us to teach for architecture stream we have proof addressed... Who have forced us to take admission in the Aakesh Institute and assured us with great results but nothing has been done in 11std of my child...

The staff named Tushar Sir have gave us admission for architecture and he has only assured us.

This is what you are communicating with our child's future
Nov 18, 2018
Complaint marked as Resolved 
Aakash Institute customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Aakash Institute Customer Care's response
Hi Ms.Parshvi Shah! Apologies for the inconvenience caused. Please help us with your PSID and branch details so that we can look into this.
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    Diwakar Raman
    from Gurgaon, Haryana
    Sep 29, 2018
    Resolved
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    Currently i am a student in aakash instiute janakpuri. And i want to inform you about the poor infrastructure. Nearly 350 students study on each floor and they have only one washroom each for boys and girls.in the 15 minutes break we have to spent a lot of time to get a space in washroom. We have no time to take lunch. Even there are so much mosquitoes. No one is concerened about that.
    Nov 20, 2018
    Complaint marked as Resolved 
    Aakash Institute customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2018
    Aakash Institute Customer Care's response
    Hi Mr. Diwakar Raman! Apologies for the inconvenience caused. Please help us with your PSID and batch details so that we can look into this.
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      S
      Sarthak Sandilya
      from Dhupgari, West Bengal
      Sep 28, 2018
      Resolved
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      Address: 842002

      I want to take transfer from muzaffarpur to south kolkata and had paid all the required money but they are asking for 9000 without any reason even delhi corporate office didnt helped me what should i do should i go to police or study...? They are asking for more money but as i know the required charge for transfer should be 295. My exam is after 3 month and i am not able to attend classes since 1 month
      Nov 13, 2018
      Complaint marked as Resolved 
      Aakash Institute customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2018
      Aakash Institute Customer Care's response
      Hi Mr.Sarthak Sandilya! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this.
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        S
        Sagarika Chakraborty
        from Kolkata, West Bengal
        Sep 15, 2018
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        Address: Kolkata, West Bengal

        The physics teacher mr. Thakur is very much disappointing and i think if he continues further he will ruin the future of these children. Have anyone heard about a physics teacher who asks his students to mugup the answers of the numericals? Such a demoralizing teacher is not expected in an institute like aakash. He is totally unable to explain the chapters and his failure is reflected in his behaviour.
        Oct 21, 2018
        Complaint marked as Resolved 
        Aakash Institute customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2018
        Aakash Institute Customer Care's response
        Hi Ms.Sagarika Chakraborty! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this.
        My roll no is[protected] . Want to change my exam center from Bhopal to varanasi
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          M
          manojbly23
          from Hapur, Uttar Pradesh
          Sep 13, 2018
          Resolved
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          Address: Bareilly, Uttar Pradesh, 243001

          It is stated that my younger brother had joined your aakash institute, bareilly centre on 27.07.2018 as given below detail.
          Student name: himanshu,
          Roll no.:[protected],
          Psid b: [protected]

          We are paid all desire fees amount (Registration fee: rs.11, 800 and other fee: rs. 57052.00) on 27.07.2018 as per your institute, but unfortunately, due to shifting to other place he can’t study further in your institute. That’s why, we had given one application for refund total amount, but your institute has given refund only rs.33314 against total paid amount rs. 68832 and deducted amount is rs 35538, hence this deducted amount is very big amount and we can afford such big amount. My experience is very very bad and this is very much painful for me as where my brother have not attended one day full class and also he did not received any book, admission card and bag as your institute provides at the time on admission, but you have deducted a big amount rs 35538.in spite of our repeated follow-up with your bareilly center and mail with your grievances dept, they did not show concern about it and we didn't get balance amount till now. A month already gone.. What's the matter??

          Requesting you to refund my balance amount rs. 35538.

          Thankfully to you,
          Manoj kumar
          Oct 26, 2018
          Complaint marked as Resolved 
          Aakash Institute customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2018
          Aakash Institute Customer Care's response
          Hi Mr.Manoj Kumar! Apologies for the inconvenience caused. We've escalated this to the relevant team, please allow us sometime to look into this and get back.
          Sep 14, 2018
          Updated by manojbly23
          Hello Sir...
          Hoping you will resolve this issue on priority basis as It would be a great favor for me & my family..
          I look forward to the future and we shall be thankful to your Institute.

          With Best Regards,
          MANOJ KUMAR
          Sep 15, 2018
          Updated by manojbly23
          Hello Sir...
          Hoping you will resolve this issue on priority basis as It would be a great favor for me & my family..
          I look forward to the future and we shall be thankful to your Institute.

          With Best Regards,
          MANOJ KUMAR
          Sep 17, 2018
          Updated by manojbly23
          Hello Sir...
          Hoping you will resolve this issue on priority basis, as it is still pending..

          With Best Regards,
          MANOJ KUMAR
          Sep 18, 2018
          Updated by manojbly23
          Hello Sir...
          Hoping you will resolve this issue on priority basis, as it is still pending..

          With Best Regards,
          MANOJ KUMAR
          Verified Support
          Sep 19, 2018
          Aakash Institute Customer Care's response
          Hi Mr.Manoj Kumar! Apologies for the delay in response. We're working on this. Please allow us sometime to get back with an update.
          Sep 19, 2018
          Updated by manojbly23
          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Sep 21, 2018
          Updated by manojbly23
          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Sep 25, 2018
          Updated by manojbly23
          Reminder - 09

          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Sep 26, 2018
          Updated by manojbly23
          Reminder - 10

          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Sep 27, 2018
          Updated by manojbly23
          Reminder - 11

          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Oct 09, 2018
          Updated by manojbly23
          Reminder - 12

          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Nov 17, 2018
          Updated by manojbly23
          Reminder - 12

          Hello Sir...
          Please let us share the closure date for the same as one month & half month already gone..

          With Best Regards,
          MANOJ KUMAR
          Verified Support
          Dec 04, 2018
          Aakash Institute Customer Care's response
          Dear Sir/Ma’am,

          Hope you are doing well. We have been informed by the concerned person/department who was handling your grievance that it has been resolved. Applicable refund has been credited to the parents account.

          We hope you are satisfied with the resolution. If there is anything further please feel free to reach out to us at [protected]@aesl.in
          Dec 04, 2018
          Updated by manojbly23
          Hello Sir,

          It is still pending and not received any pending amount from your side, which you have deducted a big amount Rs 35538.
          As in spite of our repeated follow-up with your bareilly center and mail with your grievances dept, they did not show concern about it and we didn't get balance amount till now. Four month already gone.. What's the matter??

          Requesting you to refund my balance amount Rs. 35538.

          Thanks & Regards,
          MANOJ KUMAR
          Dec 12, 2018
          Updated by manojbly23
          Hello,

          We are waiting for the your reply...

          Requesting you to refund my balance amount Rs. 35538.

          Thanks & Regards,
          MANOJ KUMAR
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            N
            Nuzha Khan
            from Satrikh, Uttar Pradesh
            Sep 10, 2018
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            Address: Lucknow, Uttar Pradesh

            Dear sir/maam,
            This is to bring to your kind notice that after repeated complaints about the new physics teacher (Who was the replacement of gyanendra pandey) is not able to teach properly, the institute is not doing anything about it and all our complaints are falling on deaf ears. Just because of one girl, gyanendra pandey was sent to kaporthala branch and all o[censored]s are suffering because the prateek sir (The new physics teacher) is very fast with the course and doesn’t clear our concepts.
            I would be highly obliged if you could look into the matter and change the physics teacher of hmm-1 batch, hazratganj, lucknow.
            Yours sincerely,
            Nuzha khan
            (Hmm-1)
            Oct 20, 2018
            Complaint marked as Resolved 
            Aakash Institute customer support has been notified about the posted complaint.
            Verified Support
            Sep 12, 2018
            Aakash Institute Customer Care's response
            Dear Student! Apologies for the inconvenience caused. We've escalated this to the relevant team, please allow us sometime to get back.
            Verified Support
            Sep 19, 2018
            Aakash Institute Customer Care's response
            Dear Student! The center has shared feedback with the respective teacher and has instructed him to slow down the pace of teaching to ensure that all students are tuned to his teaching. We believe that the issue will get resolved within this week.
            Sir, I am a classroom student of aakash institute due to financial problem, i am leaving the coaching but what about refund
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              V
              Venkat Vemula
              from Hyderabad, Telangana
              Sep 8, 2018
              Resolved
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              Hi, my daughters are studying for neet repeaters batch (Earlier studied two years regular bach). The quality of teachers in hyderabad himayatnar and kothapet batches are continously dropping each year. The teachers don't have commitment and not engaging with students. This is severely impacting the students wants to get selected for ambitious medical colleges.
              After students reported about teachers feedback, no action was taken, so i had to make them to attend special home tuitions for them.
              I had great respect for akash, but now i loosed complete faith.
              Hope you do some investigation in hyderabad branches and try to improve quality of studies.
              Thanks
              Venkat
              Oct 14, 2018
              Complaint marked as Resolved 
              Aakash Institute customer support has been notified about the posted complaint.
              Verified Support
              Sep 10, 2018
              Aakash Institute Customer Care's response
              Dear Parent! Sorry about this. Please be assured that we're here to help you. Kindly share your PSID so that we can look into this.
              My security money refundable amount is rs5000 but they have refunded re 2840only.This is very pathetic and i want it to be resolve as early as possible .AAKASH INSTITUTE KALIGHAT KOLKATA SOUTH . Student ps id-[protected]
              Roll no[protected]
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                K
                Kripal Singh Rawat
                from Mumbai, Maharashtra
                Sep 2, 2018
                Resolved
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                I am kripal singh rawat. I service in navy (Mumbai). I am staying ambernath. My daughter r ishika rawat admission in your instutes class 10th admission date 24 june 2018. But unfortunately my posting ins karwar (Karnataka). Due to shifting. I cannot study my child in your institute.
                She is not attending his classes. She has attended only three& four days classes. I have also submitted all document in 7th july 2018. I have also talked with the person at ambernath branch. But they have did not show concern about it. Therefore i request to you my refund the fee. So kindly attend pay attention to my request.

                Thankfully to you,

                Name — rishika rawat

                Father's name — kripal singh rawat
                Oct 5, 2018
                Complaint marked as Resolved 
                Aakash Institute customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2018
                Aakash Institute Customer Care's response
                Dear Student! Thank you for bringing this our notice. We've escalated your issue to the concerned department on priority, please allow us sometime to look into this and get back.
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                  Debashree Baruah
                  from Shillong, Meghalaya
                  Sep 1, 2018
                  Resolved
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                  Address: Kamrup Metropolitan, Assam

                  I am a student of aakash institute, east guwahati. Our chemistry teacher, mr. A. N sharma, has been suddenly changed by the concerned authority without the student's permission. The teacher currently teaching us now is not good, his demo class was indeed disastrous, he taught us wrong concepts and we don't want him to teach us. We want a. N. Sharma sir back. I kindly request you to look into this matter immediately due to lack of time and bring a. N sharma sir back.
                  Oct 13, 2018
                  Complaint marked as Resolved 
                  Aakash Institute customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2018
                  Aakash Institute Customer Care's response
                  Dear Student! Thank you for bringing this our notice. We've shared your concern with the relevant team, please allow us sometime to look into this and get back.
                  Verified Support
                  Sep 10, 2018
                  Aakash Institute Customer Care's response
                  Dear Student! This is to inform you that Mr.A.N Sharma has left and so he was replaced by another teacher.We believe our center has spoken to the batch regarding this and it was confirmed that things have progressed now. However, this issue is still under observation and in case such circumstances arises again then appropriate action will be taken.
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                    Ravi Koshore
                    from Surat, Gujarat
                    Sep 1, 2018
                    Resolved
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                    Address: Vadodara, Gujarat, 39009
                    Website: [email protected]

                    My daughter is studying in your institution at vadodara in class x, at the time of admission you said that english will be also teach by us but last one month english teacher are not available and english teaching is dropped by you and full focus on science subjects only. My daughter is studying in class x and board exams is near, so got better percentile every subject has equal value. My daughter is weak in english so i join aakash institute after dropping of my daughter from allen. I meet your vadodara center, where he promised that english teacher will be joined shortly but lapsed of near 15 days english tutor is not available, this is cheating to students carrier.
                    Please explain me why english subject is dropped and students got low marks in english in board exams or failed in english then who is responsible.
                    So kindly request you please start english tution shortly other wise we will file complaints for cheating.
                    With regards
                    Ravi
                    Vadodara
                    Oct 5, 2018
                    Complaint marked as Resolved 
                    Aakash Institute customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 04, 2018
                    Aakash Institute Customer Care's response
                    Dear Parent! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this.
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                      A
                      avdeshji gupta
                      from Surat, Gujarat
                      Aug 30, 2018
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                      Centre provide you wrong information. We aren't provided with any information about noon refund of fee. They take my father sign in place of student signature. My father english is not good. Our financial situation is very poor. It is very very mandatory for me to get our fee back. If our registration fee will not refund than i am bound to take legal help.
                      Aakash Institute customer support has been notified about the posted complaint.
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                        I
                        iamtuhin
                        from Kolkata, West Bengal
                        Aug 30, 2018
                        Resolved
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                        Website: www.aakash.ac.in

                        Dir sir/mam,
                        I am tuhin chakraborty from kolkata, west bengal, india. I applied for the course name aiats (2019) offline in english on 20/08/2018 in aakash institute, and for that your counselor whose name is lakshay sachdeva assisted me and said that he will send me a link which will be valid for 1 hour only and he also said that if i pay the amount on that day i will get 10% discount too for my course, i paid the amount on the same day but i didn't get any voucher and didn't get any payment confirmation slip as a proof of my enrollment. I called him again and he said that the amount is not showing in the system so wait till tomorrow. I waited and called the bank next day and bank replied me that the payment was successful and the aakash institute already got the amount. I emailed him he said that he would come to office and he will send me the payment voucher i have called aakash institute on that day (21/08/2018) too and one counselor of aakash said that in system it's showing the status "paid" i email lakshay sachdeva again he said that he will go to office check with the account department and he call me back soon but he didn't so i called aakash again after evening and one counselor said that lakshay sir didn't came to office she called him and he said her to tell me that lakshay sir come on 22/08/2018 and he will send me the payment voucher and username and password. The next he didn't call me so i called aakash after 2 pm he picked up the call and said that he will send me the payment confirmation mail and other information by evening but he didn't send anything. Now today on 23/08/2018 i called aakash again and he is saying now that aakash didn't get the money even though bank said aakash already got the money. The amount got deducted on monday (20/08/2018) but why i didn't get any voucher till now? I have applied for that same course from last 2 years i have paid the amount online last year too but got the payment voucher right away, they why is this happening? I also have all the voice recording of aakash institute from monday 20/08/2018 and also i have the bank statement and voice recording from the bank and also i have all the emails from lakshay sachdeva. I have called the bank even today 30/08/2018 it's 10 days from the payment was made they said that beneficiary has already got the money the amount was credited to their account on 23/08/2018 and told me to inform you to check your bank statement from 20/08/2018 to 30/08/2018 and please send me a copy of your bank statement if you can so they told me to bring their bank statement to my home branch and they will investigate the case again. My contact number is - [protected], email - [protected]@gmail.com and my payment gateway (Payu money) ref id for that payment was - pg-[protected] (Which was provided to me by the bank)

                        Please solve this issue and thank you.

                        Yours faithfully,
                        Tuhin chakraborty
                        Sep 2, 2018
                        Complaint marked as Resolved 
                        Aakash Institute customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 30, 2018
                        Aakash Institute Customer Care's response
                        Dear Student! Apologies for the hassle. We've escalated this issue to the relevant team on priority. Please allow us sometime to look into this and get back.
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                          Sriiinivas
                          from Kakinada, Andhra Pradesh
                          Aug 27, 2018
                          Resolved
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                          Address: 560023

                          I have made a security deposit of rs.2000/- for my son when he was admitted to foundation programme at rajajinagar branch of bengaluru on 15/03/2017. The institute has arranged after continuous follow up for 5 months, refund of rs.1397/- (Rs. One thousand three hundred ninty seven only) with a reason that gst has been deducted. There is no gst applicable on refundable security deposits and institute has not given any bifurcation/explanation for deduction of the amount. This is the way corporate training institutes cheating the people and making money
                          Oct 5, 2018
                          Complaint marked as Resolved 
                          Aakash Institute customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 28, 2018
                          Aakash Institute Customer Care's response
                          Dear Parent! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this.
                          I have made a security deposit of rs.2000/- for my son when he was admitted to foundation programme at rajajinagar branch of bengaluru on 15/03/2017. The institute has arranged after continuous follow up for 5 months, refund of rs.1397/- (Rs. One thousand three hundred ninty seven only) with a reason that gst has been deducted. There is no gst applicable on refundable security deposits and institute has not given any bifurcation/explanation for deduction of the amount. This is the way corporate training institutes cheating the people and making money. PSID: [protected] dated 15/03/2017
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                            Jeyasekar Antony
                            from Chennai, Tamil Nadu
                            Aug 22, 2018
                            Resolved
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                            Resolved

                            Address: Kanchipuram, Tamil Nadu

                            100 classes out of 300 classes were not taken but collected full payment. Even compliant made was given many times to grievances cell, no action was taken. Student id 1423610. My experience is very very bad. They dont know the pain of parents and dont have humanity... Very poor class management. I paid approximately rs. 1000 per class it means i paid 1 lakh for the classes not taken.
                            Sep 23, 2018
                            Complaint marked as Resolved 
                            Aakash Institute customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 23, 2018
                            Aakash Institute Customer Care's response
                            Dear Parent! We've already raised your concern to the relevant team based the complaint shared on Facebook. Please allow us sometime to get back with an update.
                            Sep 09, 2018
                            Updated by Jeyasekar Antony
                            No response from AH and AD of medavakkam branch and from your side. Since it is the life of my daughter, please take immediate action. My daughter is greatly depressed because of your poor class management. Please take immediate action
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                              V
                              Vamshi Varala
                              from Savantvadi, Maharashtra
                              Aug 20, 2018
                              Resolved
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                              Resolved

                              Address: 500035

                              1. Not conducting weekly exams like jee mains and advanced
                              2. Late coming of study materials 3. Faculty are not caring about students 4. Faculty are not clearing doubts, they should spend extra time to clear the doubts of students.
                              4. Exams play key role in preparing jee mains and advance and also in all other competitive exams. Student how can know his strength and weakness 5. Please conduct mains on every saturday and advance on every monday
                              6. Batches are more. Faculty ratio is less per batch.
                              "correction of mistakes, play key role in success".
                              Please fulfill the hopes which are present in the students and parents on akash institute.👂👂👂🗯️
                              We are requesting to take some severe actions regarding these problems.
                              Please kindly help us...😡😡👿😈😞😞💣💣
                              Sep 26, 2018
                              Complaint marked as Resolved 
                              Aakash Institute customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2018
                              Aakash Institute Customer Care's response
                              Hi Ms.Vamshi Varala! Apologies for the inconvenience caused. Please help us with the branch, course and PSID details so that we can escalate this to the relevant team for further action.
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                                A
                                avdeshji gupta
                                from Surat, Gujarat
                                Aug 16, 2018
                                Resolved
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                                Resolved

                                My self vaishnavi gupta. I request you to refund my registration fee . Our economical and financial status is not very good. We are not given proper information and they take my father sign . My father English is poor so he is not able to understand completely. Even on the place of student signature they take my father sign. They take registration fee before giving admission test. And I don't even attend any class. We are 2 sisters and 1 brother . So it is very difficult to manage all school fees in today's world.
                                It is very mandatory for me. So please pay our 11, 800 rupees. For this we will be grateful for you.
                                My information are given below.
                                PSID- [protected]
                                Roll no.[protected]
                                State code and name - 23/Madhya Pradesh - 452002
                                On account of[protected] TY- First Step Course for JEE ( Main and Advanced) - After X Board result
                                Corporate branch- 242, Usha Nagar Extension opp Ranjeet Hanuman Temple, Indore Madhya Pradesh
                                Percentage of class 10th - 89.6%
                                Sep 26, 2018
                                Complaint marked as Resolved 
                                Aakash Institute customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 20, 2018
                                Aakash Institute Customer Care's response
                                Hi Mr.Avdeshji Gupta! Apologies for the inconvenience caused. We've shared your concern with the relevant department. Please allow us sometime to get this checked.
                                Verified Support
                                Aug 26, 2018
                                Aakash Institute Customer Care's response
                                Dear Student! As per the update from the concerned department, you have opted out of the course as you were not satisfied with the concession fee received via ACST. We would like to bring to your notice, that the concession fees for ACST differs based on the percentage secured. The center confirms that every possible information was provided to the parents at the time of admission process post to which registration and ACST fees were paid. Hence, we regret to inform you that we will be unable to process refund based on our refund policies.
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                                  D
                                  Dr.K.K.Murad
                                  from Kalpetta, Kerala
                                  Aug 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: 673005
                                  Website: www.aakash.ac.in

                                  Myself, dr. K. K murad from kozhikode district of kerala had registered my son k. Mohammed waseem for ‘ty-first step course for jee (Main &advanced) - before x board result’ at calicut branch (2nd & 3rd floor, mid city, near central library, vaikom muhammed basheer road, kozhikode, kerala, 673001), where he also attended the foundation classes for 9th & 10th classes
                                  He couldn’t continue the course for 11th as he wanted to change to commerce. I had submitted the application for withdrawal of security deposit on 7th-july-2018 (Through mail and direct contact with the branch manager). As per the request from aakash, i had also submitted cancelled cheque leaf. But there has been no initiative so far.

                                  Kindly do the need full.
                                  Details are as follows :-
                                  Name: k mohammed waseem
                                  Age: 16
                                  Receipt no (Security deposit receipt). : 051rcc/e1704035 [dated 07/12/2017]
                                  Psid: [protected]

                                  Sincerely,
                                  Dr. K. K. Murad
                                  Sep 24, 2018
                                  Complaint marked as Resolved 
                                  Aakash Institute customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 20, 2018
                                  Aakash Institute Customer Care's response
                                  Hi Mr.K.K.Murad! Thank you for bringing this to our notice. We've escalated this issue to the concerned department, please allow us sometime to get back with an update.
                                  I admission in akash. I attend classes only for one to two days and then i didn't get whatever they are teaching.one mam talk with me so rudely and after that day i could not be able to convince myself to go there. Then also they withdraw Check after Check without knowing that I'm coming to the classes or not. So, i want my money back.
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                                    V
                                    Venkat Ramana @72
                                    from Hyderabad, Telangana
                                    Aug 14, 2018
                                    Resolved
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                                    Resolved

                                    My name is c. Venkatramana. My son c. Rahul took admission for "power step course for jee main and advanced" in aakash - kothapet branch, hyderabad city, telangana. The batch started on 18th june, 2018. Due to speed of the course my son realised that it's not possible to cope up with the pace of the course and decided to drop out of the course. I gave the branch manager, a letter for cancelling his admission & asking for refund on july 2nd, 2018. My son attended 9 classes exactly out of the 10 working days to that date. But the counsellers in that branch delayed the process very much and at last they casually asked me to fill an application for refund on july 12th, 2018 when i was out of station. I somehow finished it by 14th july, 2018. So this is it, the original date i asked them to start the process was 2nd july and they started it on 14th july, 2018. And it's been more than a month, i had no reply from the institute forget about refund. I went to the branch over 3-4 times but there was no response. I have no patience and i can't tolerate this anymore. You please take this seriously or else i will most likely approach the court. I paid registration fee, admission fee and 1st installment which amount to 54 thousand rupees, which is a big amount. Here are some more details
                                    Student name:chittur rahul, aakash kothapet branch, hyderabad, telangana. Course: power step for jee main and advanced
                                    Psid:[protected], roll no:[protected]. Please resolve this problem as early as possible
                                    Sep 21, 2018
                                    Complaint marked as Resolved 
                                    Aakash Institute customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 15, 2018
                                    Aakash Institute Customer Care's response
                                    Hi Mr.Venkat Ramana! Sorry about this. We've escalated this issue on priority to the concerned department. Please allow us sometime to get this checked.
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                                      S
                                      Sourav barman
                                      from Ingraj Bazar, West Bengal
                                      Aug 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Cooch Behar, West Bengal, 736135
                                      Website: www.aakash.ac.in

                                      Sir, my brother, debashis barman who was admitted at your siliguri, west bengal center on 5th may 2018..Due to some reasons, he didn't continue his programme..Then at 7th July 2018, i filled the application form & submitted check book photocopy & also my mom's bank details & all documents submitted to your siliguri center for security deposit money refund..Then your office told that within a months, money will be credited.but it is matter of sorrow that we didn't get it till now..A month already gone.. What's the matter?? I'm requesting you please immediately take a necessary steps & credit money within 3days..
                                      Sep 25, 2018
                                      Complaint marked as Resolved 
                                      Aakash Institute customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 15, 2018
                                      Aakash Institute Customer Care's response
                                      Hi Mr. Sourav barman! Apologies for the inconvenience caused. We've forwarded your details to the relevant team and we'll get back to you with an update at the earliest.
                                      Verified Support
                                      Aug 23, 2018
                                      Aakash Institute Customer Care's response
                                      As per the update from the relevant team, you need to submit a formal application for refund. Once we receive a formal request, we will process the refund within three working days.
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                                        S
                                        savan shirodkar
                                        from Mumbai, Maharashtra
                                        Aug 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: South Goa, Goa, 403601

                                        My name is savan shirodkar and my daughter name is arya shirodkar (Student), she was enrolled to two years medical course 17-18/18-19 at panjim - goa. Since she could not clear her xi in collage, i removed her from akash. All fees till date are paid on time, now we are requesting for the refundable amount of 5000/- to be done, but its not happening for last 2 months, whenever i check with the panjim office the say it is not approved by head office, upon asking the reason they say they don't know. All the bank details of mine (Father) are given but issue is still not solved without any reason.
                                        Sep 27, 2018
                                        Complaint marked as Resolved 
                                        Aakash Institute customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 14, 2018
                                        Aakash Institute Customer Care's response
                                        Hi Mr.Savan shirodkar ! Apologies for the inconvenience caused. We've forwarded your details to the concerned department on priority. Please allow us sometime to get back with an update.
                                        Verified Support
                                        Aug 17, 2018
                                        Aakash Institute Customer Care's response
                                        Hi Mr.Savan shirodkar ! As per the update from the relevant team, your refund has been processed and will be credited to beneficiary by Monday.
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