While admitting by daughterin the aakash institute adayar branch, chennai, tamil nadu, they promised to take the classes in the zion school premises itself.. We paid 2, 00, 000/-.. But now they refused to take classes in the school premises. Instead forcing us to attend the classes in their center which is 30 km away from school... Cheating institute... Worst institute.. No one is responding even school management is welcoming them to take classes in school
Aug 30, 2018
Complaint marked as Resolved They forced us to admit my daughter to Medavakkam branch...i asked for refund of fee.. but they said that no policy to refund the fee.. then i asked for the class not taken... In this regard, they forced me to sign in a empty form.. i asked for details in the refund application form.. they have provided false information and again enquired about the false data..after that only they accepted that approximately 50 percent class es not taken...even though they said that no amount will be refund...so by forcefully my daughter was admitted in the Medavakkam branch...there also they haven taken 32 classes.. even though I talked Medavakkam branch, they are not giving solution for 100 classes which was left not taken due to poor class management...
Aakash Institute customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
Aakash Institute Customer Care's response Hi Sir! We used to have the tie up with the school, but as the school wasn't taking the tieup seriously and there were many issues regarding fee collection and in between the session the classes were also stopped from the school side, there was a small portion of the syllabus that was not completed .
We wanted to start the classes from the 07th of April 2018 and for the same many emails were sent and meetings were done with the school management, but because the fee outstanding was too huge we could not start the classes. As a solution, we request you to transfer the children to Medavakkam branch and approx 50 students have already been transferred and taking classes in the branch.
We regret for the inconvenience caused!
Aug 22, 2018
Updated by Jeyasekar Antony I have not been informed about the break-up of your tie up with school. I am receiving all the fee due messages, exam related message, both in email and SMS. But i have not received any message regarding the break-up of tie up and transfer of students to medavakkam branch. I voluntary tried and got information from some students in the end of May 2018 and admitted my daughter in the first week of June 2018. If some classes are missing due to the gap in communication about the break-up of tie-up with school, it may be considered by the aakash management. 16 classes per month. There were two month (April and May). Totally 32 classes. We paid the fee for the classes not taken. In this regard i talked with branch and they replied to follow the i-tutor. If my daughter was absent for classes because of her own business, then she can take the facility o[censored]sing itutor. But it purely due to problem with aakash class management at zion school. Therefore it can be considered and compensation classes may be scheduled. Next During the first year, only 83 classes out of 150 classes were taken. They have not addressed this issue also. I have completely paid all the installments (paying approximately Rs. 1000/- per class). But approximately 100 classes out of 300 (both +! and +2) classes were not taken. If you ask my daughter to follow i-tutor, then what is need of contact classes and its fee.
I admitted my daughter in aakash because of its reputation but my experience is very bad with aakash. Please understand the pain of parents and address the issue raised on missing classes (100 Classes are there).
Please advise the branch to take 100 classes.
100 classes out of 300 classes were not taken but collected full payment. Even compliant made was given many times to grievances cell, no action was taken. Student ID 1423610. My experience is very very bad. They dont know the pain of parents and dont have humanity... Very poor class management. I paid approximately Rs. 1000 per class It means i paid 1 Lakh for the classes not taken.
Aug 30, 2018
Updated by Jeyasekar Antony It not resolved still
