| Address: Bangalore, Karnataka, 560054 |
| Website: Aircel.com |
Hello,
I am aircel user with [protected], aircel shows me offer to recharge with some amout and they will give full talktime and data to, i had done with the recharge but it is more then 36 hr they havent given me any remaining balance. I had tried calling to customer care so. E pick call say it will come in 2 hr i waited but it is past 15 hr they havent solved my compalin, after that i tried calling to customer care they not picking up my phone, if they pick then they say they dont have my number data.
Thank you
Ashish tripathi
[protected]
Aug 19, 2017
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
Aircel Customer Care's response Dear Customer(AlwaysAshish),
We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:
Mode of recharge:
Screenshot of offer message:
Warm Regards,
Aircel Social Media Team
Verified Support
Jul 19, 2017
Aircel Customer Care's response Dear Customer(AlwaysAshish),
Our team working on your issue further we need screen shot of the offer details so that we can do the needful.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc):
Thanks & Regards
Aircel Social Media Team
We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.
Thanks and Regard
Aircel Social Media Team