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Aircel Complaints & Reviews

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Last updated Sep 24, 2022
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Aircel reviews & complaints page 145

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dear sir i am a coustmar of your servie provider my mobile no is - [protected] they will cut my balance about 249 rs total. Many years but company was chetting and froading my balance was deducated many times and not refunded my balance and i am call to coustmare care they will not respond my probleam and ended my call so i requested to you please refund my balance as soon as please thanku sir
Jun 26, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
Aircel Customer Care's response
Hi gopal singham,

We are forwarding your concern to the team. Meanwhile, kindly share if any message received upon deduction so that our team can look into your issue.

Warm Regards,
Aircel Social Media Team
Verified Support
May 26, 2017
Aircel Customer Care's response
Hi gopal singham,

We would like to inform that Rs.7 for(Vas NYSASTR7)has been credited to your account and service has been deactivated from your number.

Warm Regards,
Aircel Social Media Team
Jun 12, 2017
Updated by gopal singham
dear sir you will cut my balance amny times why are cut my balance why why why iam not understaing why are cut or this type s of irrugarlety or your coustmare care oprator will cut my phone evry time not lodge complaint or dnd so i requested to you pleaserefund my balance as soon as twice today cut my balance what i am doing pleae say me what i am doing
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Sir actully i lost my phn so i issue aircel sim with same number but this sim is not start i daily sent to aircel office but there is no responce so plzz help me to start my sim today i contact customer care they told me to make a recarge of 50. But it doesnot works my paytm account and bank accounts are connected with this aircel number help me please
    Jun 26, 2017
    Complaint marked as Resolved 
    Aircel customer support has been notified about the posted complaint.
    Verified Support
    May 26, 2017
    Aircel Customer Care's response
    Hi Ritik Dokania,

    We are forwarding your concern to the team. Meanwhile, kindly share an alternate number along with sim number of duplicate sim card to assist you better.

    Warm Regards,
    Aircel Social Media Team
    Verified Support
    May 26, 2017
    Aircel Customer Care's response
    Hi Ritik Dokania,

    We request you to please visit your nearest Aircel store and ask about the status of your number which you had replaced earlier.

    Warm Regards,
    Aircel Social Media Team
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I bought aircel postpaid cug connection year back for my mom. As my mom uses only call. I have activated basic plan with olny call and usualy i will get bill for 229 rs. On may month i got bill for 608 rs. On checking the bill 335+ tax has been added in the name of vas charges. I wrote a mail to customer care asked the reason how this is activated and about charges. They simply replyed saying vas service has been deactivated. There is no other imformation in the mail. My mom mobile does not suppot internet and i cont understand how its activated. So i called the customer care for further clarification. The customer care guy says they send some sms with some links. If the link is clicked it will activate the service even internet is not available. So vas has been activated and they asked me to pay tha full bill amount.
      Jun 25, 2017
      Complaint marked as Resolved 
      Aircel customer support has been notified about the posted complaint.
      Verified Support
      May 25, 2017
      Aircel Customer Care's response
      Hi Pramoth kumar,

      We regret the inconvenience caused. Please share your Aircel number so that we can assist you accordingly.

      Warm Regards,
      Aircel Social Media Team
      Dear sir my aircel sim card not ragester
      Before my sim card was on
      Aircel Customer Care's response, May 26, 2017
      Verified Support
      Dear Nadeem Azad,

      Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

      Warm Regards,
      Aircel Social Media Team
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Hello sir mera name MD Maslehur hai me eak sim leeya tha Jo active nahi huwa hai kahi Bhi phone nahi lagta hai .. Mo no [protected]
        Jul 2, 2017
        Complaint marked as Resolved 
        May 24, 2017
        Updated by maslehur
        Hello sir mera name MD Maslehur hai mera sim active nahi huwa hai plz mera sim activet kardo Mo no [protected]
        Verified Support
        May 31, 2017
        Aircel Customer Care's response
        Hi maslehur,

        We have checked your account details and found that your number has already been activated from our end. Please check and confirm the same.

        Warm Regards,
        Aircel Social Media Team
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I lost my aircel sim which no [protected]. There is many personal number of my its a delhi no. Now i am in chennai so i want duplicate sim of this number. Because in every bank account and in my office i giving this no so please provide me duplicate sim in chennai. My contact no.[protected]. Please take some action in urgent base
          Jul 13, 2017
          Complaint marked as Resolved 
          Verified Support
          May 30, 2017
          Aircel Customer Care's response
          Dear Prince Pahadi,

          We request you to visit the Aircel store of your home circle (Delhi) along with valid documents of ID Proof and Address Proof to get assistance in this regard.

          Thanks and Regards,
          Aircel Social Media Team
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Our Relationship No:[protected], we have 16nos in group. yesterday till now not working outgoing calls. Please rectify the problem
            Jul 1, 2017
            Complaint marked as Resolved 
            May 24, 2017
            Updated by M/s NAVEENA PRINTING MILL
            Our Relationship No:[protected], we have 16nos in group. yesterday till now not working outgoing calls. Please rectify the problem
            Verified Support
            May 30, 2017
            Aircel Customer Care's response
            Dear Customer (M/s NAVEENA PRINTING MILL),

            We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

            Signal Bars:
            Sample number to which you are unable to make calls:
            Error received while making calls:
            Alternate No.:
            Complete address:
            Landmark:
            Specific location (indoor/outdoors):

            Warm Regards,
            Aircel Social Media Team
            Verified Support
            May 30, 2017
            Aircel Customer Care's response
            Dear Customer (M/s NAVEENA PRINTING MILL),

            We would like to inform you that your outgoing is enabled. Also, our team tried reaching you to inform you the same but your number was not reachable.

            Warm Regards,
            Aircel Social Media Team
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Rs 79 deducted from my balance, when i contected customer care they told me that i have activated a plan of rs 79. I have not activated any plan from my side and balance has deducted wrongly. Aircel customer care representative refused to even take down my complaint and disconnected my call. What kind of a company you people think you are running if you cant even take complaints from customers. Kindly look in to it or else i will port my number to other company
              Jun 24, 2017
              Complaint marked as Resolved 
              Aircel customer support has been notified about the posted complaint.
              Verified Support
              May 24, 2017
              Aircel Customer Care's response
              Dear Mannishh,

              We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

              Aircel No.:
              Date & Time of deduction:
              Any message received upon deduction:

              Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

              Thanks and Regards
              Aircel Social Media Team
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Sir

                I have applied for MNP but still not yet process, its been many days that I applied for it, I already paid bill also, I dont want to use postpaid anymore coz more facilities are available with other service provider mostly internet falilities as with you only 1 GB 3g its a big loss as compared to other service provider prepaid 3G offer so Kindly process it as soon as possible
                Jun 27, 2017
                Complaint marked as Resolved 
                Aircel customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2017
                Aircel Customer Care's response
                Dear Customer (namkala),

                We are forwarding your concern to the team. Please allow us some time to get back to you.

                Warm Regards,
                Aircel Social Media Team
                Verified Support
                May 26, 2017
                Aircel Customer Care's response
                Dear Binith Tiwari,

                We are forwarding your issue to our team. Meanwhile, kindly share the following details to assist you better:

                Alternate no.:
                Last recharge amount:
                Date of Birth:
                Complete Address:

                Thanks and Regards,
                Aircel Social Media Team
                Verified Support
                May 26, 2017
                Aircel Customer Care's response
                Dear Customer (namkala),

                Post system validation, it has been found that the Port-Out request of your number [protected] on 26-Apr-2017 with UPC-DN525574 was rejected due to unpaid outstanding payment. The validity of the mentioned UPC got expired on 06-May-2017.
                Hence, we request you to generate a new/fresh UPC to place a fresh port out request and please clear all the unpaid bill before placing the new port-out request.

                Warm Regards,
                Aircel Social Media Team
                My sim was stolen by some one. He is still using it. My no. Is [protected] can u please block is as soon as u can.
                Aircel Customer Care's response, May 26, 2017
                Verified Support
                Dear Binith Tiwari,

                We request you to share the following details to proceed further:

                Alternate no.:
                Last recharge amount:
                Date of Birth:
                Complete Address:

                Thanks and Regards,
                Aircel Social Media Team
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I lost my mobile in travelling at nasik.
                  My aircel card no is [protected].
                  To avoid misuse of my card i request you to please block my aircel sim card at the earliest.

                  regards
                  Jul 1, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  May 30, 2017
                  Aircel Customer Care's response
                  Dear Customer(sug nale),

                  We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your request:

                  Last recharge amount:
                  Date of Birth:
                  Complete Address:

                  Warm Regards,
                  Aircel Social Media Team
                  Verified Support
                  May 31, 2017
                  Aircel Customer Care's response
                  Dear Customer(sug nale),

                  We would like to inform you that as per your request SIM card has been barred under SIM lost.

                  Warm Regards,
                  Aircel Social Media Team
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

                    Request you please deactivate this service asap and return my money back.

                    Activated service: ndmc170317pi2
                    My number: [protected]
                    Jun 23, 2017
                    Complaint marked as Resolved 
                    Aircel customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2017
                    Aircel Customer Care's response
                    Hi Abhinandan Panda,

                    We request you to dial *121*0200# to deactivate PI_2 pack service on your Aircel number.

                    Warm Regards,
                    Aircel Social Media Team
                    Verified Support
                    May 22, 2017
                    Aircel Customer Care's response
                    Hi Abhinandan Panda,

                    We have forwarded your concern to the team. Please allow us some time to get back to you.

                    Warm Regards,
                    Aircel Social Media Team
                    Verified Support
                    May 23, 2017
                    Aircel Customer Care's response
                    Hi Abhinandan Panda,

                    We would like to inform you that as we have checked and found you have been charged Rs 2/- for auto renewal data pack on daily reactivation basis. Hence, charges found are correct and no waiver is applicable.

                    Warm Regards,
                    Aircel Social Media Team
                    Dear Abhinandan Panda,

                    Its to be inform you that, some of Rate cutters are having option like auto deduction every day. So just check whether you had recharged with Rate cutters like that. Also Call to 155223 which is help to know the Value added services which is activated in your number. So do the above and know the reason for auto deduction per day. Also if it was done by service provider (AIRCEL) means you may claim the refund.

                    Anguraj
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Hi sir,
                      Please provide call Details latest month
                      My Name.Bhimrao kashinath sakhare
                      My no.[protected]
                      Alternate contact number. [protected]
                      Mail ID. [protected]@gmail.com

                      Rigarding
                      Bhimrao kashinath sakhare
                      [protected]
                      Jul 1, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      May 31, 2017
                      Aircel Customer Care's response
                      Dear Bhimrao Sakhare,

                      We request you to visit your nearest Aircel store along with the following documents to get your call details:

                      1. POA (Proof of address)
                      2. POI (Proof of Identity)

                      Warm Regards,
                      Aircel Social Media Team
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                        Dear Sir,
                        I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible.
                        Mob no.- [protected]
                        Sajid Hussain
                        vill-GEJHA SEC 93 NOIDA 201304.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Aircel number [protected]

                          Every day 2 rs are cut from my balance for some non sense scheme ndmc which I never subscribed. Stop this scheme from my number or disable the sim. I don't want your services.

                          The schemes number is mentioned in the sinjection. Moreiver your customer care is such that no one can talk to CCE . Don't know how to complain and whon to complain
                          Jun 24, 2017
                          Complaint marked as Resolved 
                          Aircel customer support has been notified about the posted complaint.
                          May 22, 2017
                          Updated by Surbhit Srivastava
                          Someone from this website called me to ask my debit credit card number. Is this a fraud web site? ???
                          Verified Support
                          May 22, 2017
                          Aircel Customer Care's response
                          Dear Surbhit Srivastava,

                          We are forwarding your concern to the team. Please allow us some time to get back to you.

                          Warm Regards,
                          Aircel Social Media Team
                          Verified Support
                          May 24, 2017
                          Aircel Customer Care's response
                          Dear Surbhit Srivastava,

                          We would like to inform you that, as we have checked and found that you have been charged Rs 2/- for auto renewal data pack on daily reactivation basis. Further, you have been charged Rs16/- for the same and we have initiated a waiver of Rs16 from our end and the same will be credited within 48hrs to your account.

                          Warm Regards,
                          Aircel Social Media Team
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I am having an aircel number [protected] on the name of Alok ranjan. Full network is there, even companies msgs are coming but i am unable to place a call, if i try to do outgoing call it will say that the number you are calling is busy, for incoming call it will say check the number you have dialled,

                            i called customer care, first day they told to change the slot sim is ok, again when we called they told recharge with rs 50 on 8th may..i did...
                            again we called they told after 4 days it will work, we have taken your complain n alll...but the fact is its not working and the most important thing is whenever you will call from a aircel number next time kabhi nhi lagta hai, i think they use to block it,
                            yesterday i called them they told feel free it will work soon, now when i am calling today then i am unable to talk,

                            i asked for complain number but they didnt give, n cut the phone.

                            what is this
                            i havent talked n they disconnected, is this the way to talk

                            no manners
                            May 25, 2017
                            Complaint marked as Resolved 
                            I mailed the above mentioned email id...
                            Aircel customer support has been notified about the posted complaint.
                            Verified Support
                            May 22, 2017
                            Aircel Customer Care's response
                            Dear Customer (Nishakiranbharti),

                            We are forwarding your issue to our team. Meanwhile, kindly share the following details to assist you better:

                            Alternate no.:
                            Duration since when the issue is being faced:

                            Thanks and Regards,
                            Aircel Social Media Team
                            Verified Support
                            May 22, 2017
                            Aircel Customer Care's response
                            Dear Customer (Nishakiranbharti),

                            We would like to inform you that our team tried contacting you, however, the number was Not Reachable/Switch Off. We request you to share an alternate no. to proceed further.

                            Thanks and Regards,
                            Aircel Social Media Team
                            May 24, 2017
                            Updated by nishakiranbharti
                            the alternATE number is [protected], and [protected]

                            i am facing this issue from approx 25 days..
                            Verified Support
                            May 25, 2017
                            Aircel Customer Care's response
                            Dear Customer (Nishakiranbharti),

                            Thank you for sharing the details. We have forwarded the same to our team and will update you accordingly.

                            Thanks and Regards,
                            Aircel Social Media Team
                            Verified Support
                            May 25, 2017
                            Aircel Customer Care's response
                            Dear Customer (Nishakiranbharti),

                            We hope our team got in touch with you and shared the requisite details.

                            Thanks and Regards,
                            Aircel Social Media Team
                            May 25, 2017
                            Updated by nishakiranbharti
                            Yes indeed it got solved
                            Thanks
                            Verified Support
                            May 26, 2017
                            Aircel Customer Care's response
                            Dear Customer (Nishakiranbharti),

                            Thank you for the acknowledgment. Assuring you best services in future.

                            Thanks and Regards,
                            Aircel Social Media Team
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Today morning i got a text message to my number [protected] from aircel stating “thank you for choosing full song download at rs. 5 per day …..” and deducted rs. 5 from my main balance. This is total nonsense because i did not request for such useless services from aircel. This is the third time i am getting such useless message and deducted from my account in the last two months. I feel i am still using aircel network for such unnecessary headaches, and this is the worst network.

                              Kindly refund my amount asap. If such harassment happen again, i do not have other options, but to change network provider.
                              Rajesh
                              Cell no. [protected]
                              Jun 22, 2017
                              Complaint marked as Resolved 
                              Aircel customer support has been notified about the posted complaint.
                              Verified Support
                              May 22, 2017
                              Aircel Customer Care's response
                              Hi Govind kerkar,

                              We have forwarded your concern to the team. Please allow us some time to get back to you.

                              Warm Regards,
                              Aircel Social Media Team
                              Verified Support
                              May 22, 2017
                              Aircel Customer Care's response
                              Dear Govind kerkar,

                              We would like to inform you that we have refunded Rs 15/- towards a deduction of Rs 5 per day against VAS services and also we have deactivated the same to avoid further deduction.

                              Warm Regards,
                              Aircel Social Media Team
                              I change my scheme post paid to prepaid.

                              Muthu.K
                              Aircel Customer Care's response, May 23, 2017
                              Verified Support
                              Dear Muthujanatha,

                              Please share your exact concern in brief along with your Aircel number to assist you in the best possible manner.

                              Kindly feel free to write to us at [email protected] for any further assistance on this matter.

                              Thanks and Regards
                              Aircel Social Media Team
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                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                I a interested towards landing my land to you for installation of towers it is located in silli ranchi jharkhand in plot area of 4000 square feet there are no towers near by us so i[censored] are interested call me on [protected], [protected]
                                Jul 11, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                May 30, 2017
                                Aircel Customer Care's response
                                Dear Jimu anand,

                                We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

                                We regret to inform you that, at present we are not doing any tower installation.

                                Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                Thanks and Regards
                                Aircel Social Media Team
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                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Yesterday i recharged an offer of rs.13. The offer was about to get full talktime. But i still have not got any balance in my account. Please provide me my proper balance in my main account within just 30 mins. Otherwise i would like to port my aircel sim to another telecom company. What's your problem? I still have not seen any company like aircel. I am a new customer. After my first recharge i had to contact with the customer service centre to get my balance. I contacted more than 4 times but there was no reaction from the another side. Now i just want my balance. Please provide me within 30 mins.
                                  Jun 23, 2017
                                  Complaint marked as Resolved 
                                  Aircel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 20, 2017
                                  Aircel Customer Care's response
                                  Hi Sumaann,

                                  We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

                                  Mode of recharge:
                                  Screenshot of offer message:

                                  Warm Regards,
                                  Aircel Social Media Team
                                  Verified Support
                                  May 23, 2017
                                  Aircel Customer Care's response
                                  Hi Sumaann,

                                  We would like to inform you that as per our record you recharged with RC-13 on[protected] at 19:45 (received benefit: - Local call 1.2p/2sec for 28 days validity). Further, you already received the actual benefit of RC 13. Hence, no issue found on our end.

                                  Warm Regards,
                                  Aircel Social Media Team
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                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Sir hi
                                    This is Abhishek Tiwari. Sir m not getting network in my location matheran and m try to port it but not able to get porting code trying sending proper msg bit not getting code. Even customer care dont supprt just saying everytime server issue it is not fare that u r having server issue from last 6 month pllz its my permanet no plllz help me out my request.
                                    +2 photos
                                    Jun 23, 2017
                                    Complaint marked as Resolved 
                                    Aircel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 20, 2017
                                    Aircel Customer Care's response
                                    Dear Customer(zodiac2305),

                                    We have forwarded your concern to the team. Please allow us some time to get back to you.

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Verified Support
                                    May 20, 2017
                                    Aircel Customer Care's response
                                    Dear Customer(zodiac2305),

                                    We would like to inform you that as per our record you were sending the SMS from roaming location and in incorrect format hence it was getting failed. Further, you need to send the SMS in below format from home network Mumbai then only you will get the UPC.

                                    PORT< 10digit mobile> send to 1900.

                                    Warm Regards,
                                    Aircel Social Media Team
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                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      I missed out to recharge my aircel sim card on time, due to default in recharging my sim card, because of that my aircel number validity period was expired and my sim was deactivated.. Please help me to reactivate the same number which i was in use before... Now i really needed this old number.. Is there any chances or way to reactivate the same number...
                                      Jun 22, 2017
                                      Complaint marked as Resolved 
                                      Aircel customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 20, 2017
                                      Aircel Customer Care's response
                                      Dear Leonlee,

                                      We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

                                      Aircel No.:
                                      Alternate No.:
                                      20 digit SIM No.:

                                      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                      Thanks and Regards
                                      Aircel Social Media Team
                                      May 21, 2017
                                      Updated by Leonlee
                                      And my 20 digits number is not visible because my sim card is old and all the number is disappeared..
                                      May 21, 2017
                                      Updated by Leonlee
                                      My Aircel number which i wanted to reactivate is [protected].. thank you
                                      Verified Support
                                      May 22, 2017
                                      Aircel Customer Care's response
                                      Dear Customer (Leonlee),

                                      We regret to inform you that your number ([protected]) is disconnected from our end and hence we request you to visit the nearest Aircel store with a valid ID and address proof to get assistance in this regard.

                                      Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

                                      Thanks and Regards
                                      Aircel Social Media Team
                                      My Aircel number which was deactivated is. [protected].. this is the number which i wanted to reactivate.. please help me out.. thank you
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                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        Aircel — Inactive number

                                        My Aircel no [protected] is not active and I need it to be active urgent as it is my primary number and no one is able to reach me through the number, help me with this and don't tell me that my number is given to someone else as I have all my validity recharged at the time it was requested from Aircel through SMS so please resolve this problem as soon as possible....
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