Aircel Complaints & Reviews

I have delhi aircel number for last three years. I moved from delhi to telangana recently. They did subscribe a daily renewal ndmc170317sms2 pack without any notice. They deduct my balance everyday between 1:00 am to 5:00 am.

I tried to contact with their costumer care in telangana and they refused me to deactivate this service, they gave me a number 155223 to call this, but my number is not able to contact this. (This says number is unavailable). Also, i can again to customer care and they provide me delhi number to contact. I tried to contact their but they refused me to deactivate this service. I call again to telangana aircel customer care. They told me that they deactivate this service, but this not happened.

This is my old number and i have to contact with family member regaularly so, i don't need want to through this number. I am feeling very sad, helpless and frustrated about this service. They deduct my balance everyday.

I need to deactivate this service asap and they must give my deducted balance otherwise i will port this number to another network.

Please, don't ask me contact on your [protected]@aircel.co.in or any other e-mail or to dial any number or to submit any other document. I did already, they are useless. I can not bear anymore.

If fully dissatisfied because of i am unable to send port message even after i have enough balance i had tried 50times since morning it keeps sending me faliled to send message and to be noted i am able to send message to other mobile numbers. Please solve my problm i will be very thankful to you, thanks in advance. My alternate mobile no is [protected]

Sir/ madam,
I had recently[protected] changed to postpaid connection from prepaid connection and also, got the address verified. I could not verify through the number 59059 as it always shows 'mobile network not available.'. I tried restarting the phone and do the same process. But nothing seemed to help me activate the sim.
Please do activate the sim card.
Phone number : [protected]

What the hell……………………

You people are world’s largest and biggest cheater

I am a customer of your company last 10 years

Your service is very pooooooooooooooooooooooor

Now i decided to port my each and every aircel no.in jio because you people are now trustless

You people are soooooooo greedy for money

I decaler myself as a new customer of jio

And my new jio no. Is [protected]

I conducted a recharge in my phone of balance 55 rupees and it said recharge successful of rs 55 new balance 0.01 and then when i called customer care they cut the phone said we don't have any information. Before this i even recharged of rs 50 and it vanished within 3 days. The customer care is not taking any responsibilities for this, they simply cut the phone. Please sir take appropriate against these.

I don't know why but aircel internet pack renewed on per month. And my atleast 50-60 rs waste for this internet services. And i don't know how to deactivate it. That's why i am complaining about it. So please deactivate this service as early as possible. And also deactivate all services which are activate on my mobile because this creates a lots of problem to me. Please deactivate the service.

Dear sir,

Rupees 28 has been deducted from my aircel account suddenly at 12 am not knowing to me. As my mobile data expired at that time so I turned off the mobile data but also within seconds 28 rupees has been deducted without any usage of data by me. So I kindly request you to REFUND MY DEDUCTED BALANCE.

Thanking you.

From
K. Sundararajan,
My aircel mobile numbers.: [protected] - [protected]
70 a, singalandapuram road colony,
Kamaraj nagar, konerippatty,
Rasipuram - 637 408.
Namakkal dt.
Tamilnadu state.
To
The secretary,
Telecom regulatory of india,
Goverment of india,
New delhi.

Dear sir,

I am using aircel communication network. My mobile nos.[protected] & [protected]. I visited salem four road aircel show room to change my numbers post paid to prepaid scheme. They told me to come on next month first week and update bill payment. So i told them take the bill from my deposit amount. But they didn`t accept my request. I have the deposit amount each rupees two hundred and fifty. My regular bill amount was below two hundred only. So, you force them to accept my request.

Thank you.

Place : rasipuram
Date : 26.06.2017

Hi,

Pertaining to non payment of postpaid bills, aircel recovery team have called all of my relatives contact nos and abused them with bad words.

For past 3 days, numerous phone calls have been made to several relatives contact number for this purpose and everybody have been mocked with abusive words.

This is not expected from a company i want to take legal action against aircel

I have received a call from delhi high court lawer. He says a case was file under section 211 so contact lawer tell his number for further information..
But i didn't call that person.. I lost that sim
He again call me. I tell who are u. Iam not kannan. He tell police arrest u soon. Disconnected call. What happen next. I have give document for losting my sim once again. They will miss use.. My proof

Sir my name saurabh giri s/o pradeep kumar giri addres is. Adarsh nagar sector 1 sitapur uttar pradesh im going to market for some work my bair cell mobile is plost in sitapur market so i can lock my sim my no is [protected] my cell is lost yesterday in market in evening time i can blocked my sim from unnessary work if any query please cotact my no[protected]

I had done a recharge of rs32 on my aircel no.[protected] for free roaming than too charges was deducted for incoming. Than what is the use of my recharge? Refund the charges deducted after recharge done. Kindly resolve my issue as soon as possible. And also kindly refund the charges and see to it that charges does not gets deducted again. Thank you

The worst network ever i have seen... My mom holding aircel postpaid, which she wants to convert to aircel prepaid since she needs the same number... We have been trying to change for the last 10 months,.. And it's not done so far... We called the customer care, we went to 3, 4 service centers,... All are collecting the documents to do but they are they are not doing it, pls pay this month bill also,... Every month they will collect the documents to convert but it won't happen, we end up paying next bill unnecessarily... We got frustrated and started shouting at the employees as well,.. But they are so sarcastic and saying we cannot change if you wanna complain to someone, go ahead... So rude... My mom being so old she walks every week now and then to show room, and get insulted and got frustated be of this... The worst service from any industry,... These people will do anything for money... I know our quit will never impact your business, you guys will will work as usual, but i[censored] don't respect even a single customer who gave a little business and i[censored] don't retain them and i[censored] don't address their issues properly even though u don't give the solution you are a very big looser and selfish people... Addressed politely... Robert

Hi,
I (Ganesh) using Aircel Postpaid connection for more than 10 years, every month billing they are charging VAS Charges / VAS Sms/mms additionally and hidden charges. There is complete details of the call usage. Before 4 months changed the post paid plan from Aircel Showroom in Mount Road (Spencer Plaza) Rs.350/-, they said Local and STD Charges for free for this plan. Every month billing is minmum of Rs.394/- including tax. This month Rs. 408/-, by seeing the bill they charges the seperate the call charges local and std usage and deducting the from total usage.

Kindly i need the exact billing process.

Thanks & Regards,
R.Ganesh
[protected]

My sim number :-[protected].
My phone number :-[protected]
This sim card was on basis of my moms adhar card. Her name is kusum. So please reactivate mccain card it's my humble request. I have many important contacts and all my work is done through it. Due to some reason i kept this sim card away for 2-3 months but now i need it but it is deactivated so please help me. And there is no aircel showroom near me.

Dear concerned,
My residence is in alif colony near makkah masjid, bhatindi, jammu in the state of jammu & kashmir. I have four aircel sims in use now but we are tired with the signal problem in this area. This is happening for more than a month. My son launched a complian in may and got assurance from the company to be corected on 01.06.2017 but no action was taken then after 15 days myself did the complain through my phone from out side. Again tthe same assurance was given by the company. And after 3 days i got the message that the fault has been rectified. Also complain phone number 198 and webside id: www.aircel.com was sent to my mobile. I again made the complain from outside and the answer was to check my handset. The same hand set and sim card is working very efficiently outside this area and so with my other sim cards of aircel too.
The problem of no or intermittent signal is still the same and no change has been found even after the claim of repair. This means that either aircel has no competent technician or the company is telling lie with the customers.
Please take immediate action to repair the defects. If such thing is happening in a city like jammu what can people expect for a village and hence prime minister modi mission? God knows.

Thanks,
Abdul quaiyoom mansoor
Alif colony, makkah masjid
Bhatindi, jammu, j & k

Dear sir,

It is very disappointing that aircel is deducting rs 2 per day for nyasa astrology though i have not subscribed for any vas.

Sim is in roaming and my aircel no is [protected].

I have also tried to sms "stop" to 155223 and also tried to sms "stop" to 155223 but both of these sms are not getting delivered. I checked the account balance it is 9 rupees there.

Also the customer complaint line numbers 121 or 198 is also not connecting.

Kindly resolve my issue soon.

Thanks,
Himansu

I recently applied for port out request from aircel to a different provider, i had even paid my bill in advance, although i got a message that the donor refused to release for porting due to a mismatch of the upc code.
I've verified the upc even during the time of entry and it was correct so i called aircel ccare and first they asked me to call the recipient operator, i told them i already called and they said nothing that they can do at their end and it was a donor operator issue. I asked them and i was told some information was mismatched i asked them which information and they were not able to provide an answer. It's really sad to see this happen.

Hopefully someone from aircel here can help resolve the problem, sr 1-[protected]

I have activated apdecpi9 and it auto renewed every day. My mobile number is [protected]. It's been more than 4 days, i tried with some ussd code but it's not getting deactivated. As i'm in kolkata now and my sim is from wb. I have contacted to [protected]. But still the issue is not resolved.
Please deactivate the apdecpi9 pack asap.

Thanks & regards
Sudip mandal

My aircel sim is not working from last few days.
My mobile number is [protected]
Plz help me out as soon as possible.
I have also complained for this at my nearer aircel store but they are saying that the sim is permanently expired and it can't be recovered.
So i am very much worried how my sim can be recovered as this is my permanent mobile number.