Aircel Complaints & Reviews

I am a 15 yearpost paid customer in aircell. My sim no [protected] got automatically out of order on 27 th august i can only use emergency calls. I went to aircell store in thanjavur. After waiting for more than haif an hour i was called to explain my problem, they told to change the sim and i purchased new sim, they told that your problem will be over in 1 hour. But today 29 th august till 1pm my problem is not shorted out. I was missing...

My monthly plan is 349/- which includes 1gb of 3g internet and together with i had added additional top up of 1 gb last month but you had charged 475 for internet usage extra apart from my 1gb limit. Can you give please give a detailed split up of this for the last month.
All the network providers reduced their internet charges but still same charge without any offer.

Also tell me the procedure to change my sim from...

Hi team,

I went to aircel store at virugumbakam chennai on 17aug2016 requested for post to pre paid migration and submitted the documents on 19aug2016.

As per store information, migration will happen in 7 working days but didn't happen so i went to store again on 25aug2016. They told that due to some reasons it got delayed and will it happen in 3/4 days even this time also didnt happen.

Please...

My phone no ([protected]) was lost on last 2 weeks back for which i complaint to aircel gallery to port my no, i reached on 16 /aug /2016, for the complain of my mobile sim, sim is registered on name of my husbend ikram ahmed khan, and the sim is not port yet, the gallery person gave me the sim and said that it will be port with in 4 hours, it is now 2 weeks passed my sim has not been port yet, i took one more sim on the same day (16/aug/2016)...

Sir today on28th Aug 2016 evening I have recharged an amount of ₹158 via online web recharge. But the benefit of this voucher ( 500mb 3g +2g unltd for 30 days) has not been received. When I call to 198 their executives told me it will giving u after some time .but I haven't received yet. Plz sir do some thing. Thank u. ( kartik mob [protected]. Mail- [protected]@gmail.com)...

As a part of studentoffer, aircel sold sim cards on 24/08/16 with these facilities: rs.100 full talktime, 2gb unlimited internet for 1 month & unlimited talktime for aircel to aircel for 6 months. I & my friends bought in total 6 sim cards & none of them have been activated yet, despite the seller stating that it will be activated in 2 working days time & now it has been 5 days. There is no response from aircel on this....

Sir mane is website se aircel ke number pr 95 ka recharge kiya tha jisme mujhe 95 rs balance + 95 MB data + 95 sms milne the jbki mujhe sirf 95 ka balance diya gya baki benefit nhi diya gya or internet use krne pr 46.33 rs debit kr liye jo refund bi nhi kiye hn or customer care me 198 helpline number pr call krne pr call ya to cut ho jata h ya kisi dusre ke pass transfer kr dete hn or ek din me 3 bar call krne ke bad abhi call customer care...

Dear Sir,
i converted my sim no - [protected] from airtel to aircel and the customer care centre told me to dial 59059 to activate the number. However, when i call on that number it says this number doesnot exist. Please activate my cell i tried calling on other numbersLIKE [protected] of aircel but same message of this number does not exist is coming.

My alternate number - [protected]


Regards, br...

I am a customer of aircel having consumer no [protected], sorry to say that despite of complaint at your customer service centre and having sufficient net balance pack ? validity period net function is not working at all though tower is there.Plz look into the matter other wise I would be compelled disconnect your services further.
Regards
P S Mazumdar...

Yes, Aircel is a cheat. It is happening with me too. Someone will call you from such numbers:

[protected]
[protected]
[protected]

If you receive the call they will activate this service without your consent. This is a cheating technique by Aircel.

If aircel was not a cheat that why don't I have option to disable the service from my side? Why only they can enable and disable this service?...

Hi,

My aircel no. is [protected].

₹45 were deducted from my call balance today in the pretext of a voice call that I did not make and for which no record exists. Last month also, I lost ₹90 from my call balance, despite not having subscribed to any VAS. I want to know the reason why the said amount was deducted from my call balance.

This is very unethical on part of Aircel to cheat their customers.br...

My aircel number is [protected]
i did tariff plan of 22 on my number company promised to give std aircel to aircel in 15paise per minute i got the message but it is not working i called customer care but they dont response
I AM CHEATED BY COMPANY THEY SENT ME MESSAGE AFTER RECHARGING TARRIF PLAN AND ASSURED ME 15 PAISE PER MIN STD AIRCEL TO AIRCEL
please take any step against aircel irrevlant behaviour...

Hi
My aircel number [protected]
I am taken 199 plan, they can't given my using information, on 25th august my outstanding amount 211, iam not using single out going call 27th my outstanding amount 256, i can't understand that one, iam called to aircel customer service [protected], that customer says it's prepaid customer service, again called to 3times, 3times my call reserved but can't given the information cut the my calls.i...

Some ten or fifteen days ago a service NDAIRPI2 was activated by Aircel on my number without my approval. Since then Aircel is deducting Rs. 2 per day automatically. I tried to stop this service by sending an SMS on 155223 but I am told there that no value added service is active on my number. I tried calling Aircel but I am not able to talk to any of the customer care executives. Further, if they are deducting money what are they giving...

Sir I was having Rs 60 in my main balance and then message came that Rs60 is deducted from your account for video store.I never activated or requested for video store for which these people took my whole balance. This is third time that they have taken my balance .Everytime they deduct almost whole balance and this is third time straight forward. I am fed up with this .I was playing Air Hockey when this message came of balance deduction....

I am looking for port my number, when i am sending sms PORT [protected] and send it to 1900, its always shows delivery failed.

When i call to customer care, no one attend call and disconnect my call after a message "thank you for calling customer care"


Aircel always making fool, fraud message sending by Aircel that i have resolve MNP complain but did not do anything.

My Aircel Number [protected].br...

Worst customer care.. They don't even know how to talk plus lies blatantly when the customer complains. Like the time i recharged my net pack and did not receive any net benefits. Called up for 3 days. Some of them just hangs up the phone and some lies blatantly. Worst ever customer care agents. Never using aircel again and will never suggest aircel to anybody...

I have recharged 6 time to more with 600 for a 21th august and i havent got benifit till now...
Then i pass 2 hours to go my semblances is 00000000 what's go on my
Accounts blances how to recharged with accounts full talktime deal and i dnt get benifit.
Please give me all thw benifits as soon as possible,
And please don't give offers which u cant give benifit, otherwie there will be no other option except changing...

Aircel is stealing money from customers
I had Rs. 781 balance on my prepaid number .
Yesterday, I realized that the Rs. 780 was deducted and on contacting customer care they told me I used 52 MB .
For that they deducted Rs 780 from my balance
I have landline internet broadband and Vodafone 4G wifi dongle and I know i have not used my mobile data.
Also why would I use internet without any pack since service...

Hi Team/Nandhini,

I have got your point regarding the Charges . But I need to know without any alert message or without clearly explaining about the plan. How come customers will be the responsible for this one.

Please clarify the below things as well,
• Did you checked the recording whatever I discussed with the customer care people . ( No one explains regarding Bill shield options clearly)
• I...