Aircel Complaints & Reviews

I have never seen such a horrible service by a service provider.

I had important work and immediatly my data balance and main balance went down to 0rs. The customer care executive named Chandru was so rude and uninterested and told me to wait for 24 hours.

The best thing, when i call again they have blocked my access to customer care. It says that they are always busy.

Even 198 is useless. Such a careless and uninterested company shouldnt be allowed to function. They think that customers are idiots.

Sir
my no is [protected].I called customer care at 12 am today but not properly talk with me.He said that I am closing your no.then disconnect my phone.i am old customer of aircel.please contact me sir.mobile no [protected]

Sir,

I am using your network with number [protected] since very long time and never have faced such situation before. I received message from your company about the internet offers (Which till today i receive) offering 1gb internet on recharge of 116 for 30 days. When i recharged it online i got 500mb limit for 14 days. If this is so why are the misleading offer message are being sent to everyone? I called your customer care center but as usual they are not informed about anything. Why do you pay such fellows who know nothing when about the issue of complain. Well, this is not the first time i am facing such problem but have compromised thinking it a trivial issue, but i cant compromise more and now thinking of port this to other network as last resort. I am also facing network issue at my home.

I do not want to go through the hassle of porting to other network but even after this mail my issue is not resolved i have to switch to other network for once and for all.

I recharged using indpay apps transactions completed, but I didn't get the recharge, .I recharged my Indian Bank mobile banking,

Dear friends,
I want to know the call details of following phone no. [protected] (rohtas).
He take my bike for 5 minutes and switch off his phone no. this incidence happened on 5th august, 2016 and me file fir in sector 14 police station but no action taken from there side.

So, please help to find my apache 180 bike (white colour) having no. rj40 sc 4712 and photo of culprit (rohtas)

For help contact
Phn no. [protected]
Email id: cs. [protected]@gmail.com

Dear sir/mam,
Kindly give me the details of my aircel prepaid number [protected] call logs from 13th of this month to till the date. As i hv tried many times to reach you but due to some problem it was not successful. So i request you to kindly send me the details of my call loga for the above mentioned dates.
My mail id [protected]@gmail.com and my contact no is [protected].


Regards,
Atya narayan biswal

Sir,
My self jamil ahmed, i have a land plots / panigram, p. s. mathabhanga, dist. coochbehar. pin 735303, west bengal which are appropriate for mobile towar. i spend the rent money in a social work, so sir please reply me. my mobile no. [protected] and e-mail :jamil. [protected]@gmail.com. there r nothing any tower, only vodafone but many problems of this network. so again please contract me.

Your customer service is so pathetic i cant tellhttp://www.aircel.com/hone is not activated with any VAS and confirmed by .and even after that amount is getting deducted daily by MSG NDAIRPI2 service Auto Renewal .If you Cheat like this your license must be terminated.Till yet approx has already deducted.Kindly resolve the issue.

I buy a new sim of aircel from jagatpura jaipur it's number is [protected] and it do not activated since last 10 days please activate it as possible as early

I lost my mobile phone in navi mumbai. And i also lost sim with that mobile phone. And i want to block that sim urgently before someone use it for miss issue.
Its my humble request to you.
My Number is [protected].

My name is Yogesh Sanap

Hi,
I am a. Sainath, my mobile number is [protected], i am complaining about recharge amount not credited to my number, and customer care girl irresponsible and neglegancy, last month i lost my aircel number so day before yesterday again i bought same mobile number in aircel ofice, they charge 100 rupees for sim replacement, they said that sir u got 70 rps recharge in that, still i didn"t receive any recharge amount, yesterday i complainted to one of customer care girl.. She is not responded well. So i am requesting u to please credit my balance. Otherwise i will port my number to airtel

Dear Sir/Madam
i am user of aircel for 6 years my no [protected] . I'm complane for dailertune service. I am try to change dailertune service change request for long time but your all staff member tell me a wrong answer all time and call discontinued automatic without any satiesfey answer. I am call starting this month for change DT your staff member give me a answer that your DT change after 4 hours and disconnect call I'm wait for 4 hours but DT has been not change .This answer repeat for 7&8 time .
and now problem is 14/08/2016 cut my balance in my account 5 rupess and i am call for custmer care & give me a answer that your balance refund in 4 hours but my balance is not refund taoday . and one more problem is 15/08/2016 that early in the morning in my account 30 rupess in my account that no solve this problem and repeat a call and discount a call without reason and evening i am call a Vodafone no my call duration is 15:00 min & 8:24 min . my call rate plan is A2A 10p/min, A2O 25p/min & STD 30p/min but my call charge is 1.50rs/min when Vodafone no is local and today my first call charge is 25p/min and second call charge is 90p/min im shock
I am big Trouble
So help me
Yogesh Godara
[protected] & [protected]

My postpaid sim number-[protected] my sim was missing 20 days before. i was asked many more time at your customer care center. but no use i am not satisfied your answer. i cant bill paying this month its already tell about your cutomer care officers. so pls block the sim, bye.

Mobile no:[protected] bill amount:300 for june 2016. I paid the amount through https://epayment.aircel.com/aircel-billpay/pmt_face.jsp this website (Indian bank).
Amount is transferred to your account but your side us amount is not paid for june month. June month bill is added to july month. So i paid the bill for june & july month again on 16.08.2016. For june month bill desk no inb[protected] transfered to[protected]. Kindly request you to refund the amount to my account.

Hi guys,


I am using your services more than approx 4 years, this is not the first time, we are facing same or these type of issue regarding the services from your side again & again. My contact no - [protected]

My amount is deducted from my main balance (Approx rs 109) but still is no services activated. I already received the confirmation from your end.

Kindly activate the service (Net pack) or refund my amount asap

I also try to connect with your customer care many time but there is also no positive response from your end. Kindly resolve it asap

As well as kindly also provide the port id, so we can port our this number to any other good service provider

Kindly do the needful asap

Thanks & regards,

Name - puneet satija

Contact no - [protected]

My aircel no. - [protected]
I have not activated any services then also my main balance is being deducted and it has happened many times. Today also in the morning my main balance was about rupeee 26 but now it is only rupees 7. Kindly refund my main balance. Atleast 100 rupees has been deducted till now. And pi9 pack is renewed everyday. Kindly resolve my problems. Otherwise i wouldn't be using aircel's sim anymore and i will suggest my friends and relatives also not to use aircel's sim. Look into the matter as soon as possible

I have dialed *121# and registered for pi 9. It said 50 mb 2g/3g and unlimited 2g data for 1 day. But the service is being auto renewed everyday. It has depleted my balance once and it is doing so again. The auto renewal message reads as your pack oridecpi9 has been renewed. So i request you to look into the matter as soon as possible. My number lies in aircel odisha telecom circle.

Caller tune bengali song please deactivate from today against my mobile no-[protected], asok kumar khanra

Cant get proper 3g speed and what a noob condition in pack no ratecutter will work in 3g i hope there will be no aircel in mumbai in some years. Airtel is costly but service is best. Aircel? Poor service, ivr call aaya call utao kuch mat karo gana activate hoyega ya koi service and seeda balance deduct. Call kisko lagana hoga fir bhi time lagta hai poor network get roaming in home network and cannot use internet in other network use kiya toh balance deduct. Taraki karo warna mnp hai

I had lost my sim a few days back and lodged a police complaint for it. Someone found my lost sim card and started using it. So i went to golagaht aircel office to block it. The lady agreed to block the sim but could not provide me a replacement sim as she had no stock left. So later that day she blocked my sim. The nxt day again i found dat the lost sim was activated.
I was feeling so tensed as to what were these culprits up to. This time i went to a aircel 3g office in silpukhuri guwahati and requested her to block the sim. The lady told me that they had no link connection and the sim cannot be blocked that day. So at this point my nervousness increased as there were two continuous holidays coming. If she cant block it that day then she wont be able to block it for two more days.
And to dis day my sim is being used by god knows and here i am feeling worried about what i might land up into. Is it so hard to block a sim card. Your customer service is worst in the industry. I am switching on to other operators.